Worst. Experience. Ever!! I received an invoice f...

Worst. Experience. Ever!! I received an invoice for air conditioner duct cleaning with another address on the same street. When I called to request why, I was told they just put the wrong address on the bill, and they charged me anyway. (My House does not have central air conditioning with ducts!) I was charged for removal of a tree, which I did not plant, and they never finished the job. They also had someone (I m guessing not a professional) install a ceiling fan. The fan stopped working and fell out of the ceiling. Oh, joy more charges!

It s possible that the company has changed since I changed property managers. My representative relocated from Hawaii to work there. Prior to that, she worked in something like animal rescue in HI. Animal rescue is a service that is much needed; however, I hardly feel it qualifies someone to manage rental properties. I hope she provided better service to the voiceless, innocent animals than she did for me.