It's very frustrating at times to read some people...

It's very frustrating at times to read some people's reviews. It's easier to say things bad about others when we're fueled by anger or frustration.... all I'm saying is how many people that comment so negatively actually post anything nice about any place they go to? Where's all the happy reviews? My family and I have had a great experience with Enterprise Property Management. Everyone we've had an encounter with has been great.

The application process is a bit intensive, but then again we can understand that we were not the only applicants and the owner had to make the decision. I'm this is done in the best interest of the property owner and for the prospective tenant. The calls are always answered by a live person (that's always helpful) and reception is always welcoming when we need to go into the office for anything. Our property manager is very pleasant and professional. We understand that she gets busy sometimes, but she's great about returning our calls. Any repair requests that we have informed her about have been handled in a timely manner and usually followed up by another staff member making sure things were completed.

Our home was prepared for us to move in. The owners had just put in new carpet, fresh paint, it was clean and showed that the property was being taken care of. To us this is very important because it was the first indication that this company takes care of things.

My only suggestion would be to make rent easier to pay by offering online payment services.

Bottom line, Enterprise Property Management is great!