Embassy Suites Hotel, Napa, CA Review

Good. Well appointed rooms. Screwed up my order for a king size bed but overall nice. Swans living in the atrium. Cool.

We stopped by here for a pickup. The guy at the front desk was nice enough to give us complimentary breakfast. That will make our decision to stay there next time we're in Napa.

Stay was great, Hana who checked us in was on point, great service, room was clean, breakfast was great,

The hotel is equipped with an amazing fitness center which includes a peloton bike, and there is a lovely fireplace and sofa area in the front lobby. In room dining was quick as well and the food was delicious and high quality. I can't imagine a better experience or hotel in Napa. I highly recommend as everything here was top tier.

Nice hotel, but a bottle of water in the room at 4dollars, view the price of the rooms ......

Nicest embassy suites I've seen. It fits well with the location. Room was spacious.

Massive homeless encampment right next to the property. Lots of crime in the vicinity. Avoid like the plague.

Was here for a conference. Decent sized room. Great options for breakfast. Unfortunately wifi and cell service was not available from the bedroom. The common/living area it was fine.

The room equipment is a bit old, but overall comfortable, the free wine time provided by the hotel's atrium is good.

An expansive property, with beautiful gardens and pools. Dining area is beautiful, with chairs along the pool. Watching the ducks and swans sunbathe while you gobble up amazing omlette options is a must do. All in all a superb place to stay if you're exploring the Napa valley and its surroundings.

This Embassy Suites is one of the best ones I've ever seen and stayed at. It's got a beautiful rustic charm in a lovely outdoor area with swans. Plus the dining area is very large.

Bar area is very nice, the bartender (Bill) was very personable.

Excellent experience. Breakfast and service were top notch.

Awesome place, Luv it... I'm here on work assignment.

The hotel wasn't good for us. The reception promises more than what the rooms deliver. The lobby is very spacious and welcoming.

The suite booked for three adults was not suitable and a great disappointment, is only suitable for a family with one child. However, you have to prepare the sofa bed yourself. The third adult, like ours, has no wardrobe or storage space except for a chair. The bedroom was ok, but there was also a lack of storage space. The second vanity unfortunately took up the space for a luggage rack.

The space in the bathroom was sufficient. At least there was a large vanity for the toiletries. But I found it unhappy that in one suite the bathroom was only accessible from the second room. You don't want that if you are traveling as a couple and another adult as a friend.

There is simply no space for suitcases and bags in the bedroom and also not in the so-called living room with sleeping facilities. The hotel is very noisy. The furniture wasn't the very best either and had a slightly worn touch.

We were also unlucky that guests celebrated very loudly and our room on the ground floor was also the "smoking area".
The bar impossible to visit in one evening - brightly lit, tables not cleared, more than noisy guests, etc.
Parking is chargeable. After complaining about the room, I got it for free.
I wouldn't book the hotel again, there is definitely better for the ambitious price.

We didn't use the indoor pool. He didn't look particularly inviting.
We have been to Embassy Suites and the Hilton Hotel several times, this hotel was the worst so far.

I would like to mention the very loveless breakfast.

The hotel is in a good location, the rooms are nice, and the service is pretty good. Overall, it's a good hotel to stay at.

Hosts are very helpful and professional. Clean and well kept grounds and room. Breakfast had great variety and indoor pool felt amazing. Stayed on a busy weekend and had no issues. For the cost it was well worth it.

Such an amazing experience! We will definitely be back!

Great location to everything in Napa. Always pleased with our stay. Nice made to order breakfast and evening reception. Amenities of a hotel with a very homey feel. Would definitely recommend for business or pleasure.

No heat! It was 63 degrees in the room and I was told the hotel did not have heat in the rooms. The phone in the room was out of service. I went to the front desk and, after expressing my distress, I was offered a space heater. It was brought in promptly and worked adequately. When paying $500 a night for a room, I do expect to be able to heat or cool it without being made to feel unreasonable.

Everything was perfectly. I recommend this place to everyone

The hotel is overall nice; well-appointed rooms, admittedly cute courtyard, and good breakfast as well. The reason for not four or even five stars however are through a few faults that I have not experienced at other similarly priced hotels.

1: "Eco friendliness." The room does not have a fully functioning heating system. From what we could garner during our stay there is a two-way system where everyone either has access to just heating or cooling at the same time, not both. So we were not able to use the 'heat' during our stay and had to have a separate space heater.

2: The insulation/paper thin walls. During the second night of our stay some adorable quartet of girls* decided it would be a great idea to stand screaming just out our window... and then go to their room which was unfortunately the room above our own and continue screaming. The insulation in my dorm room from back in college was even better than what they have here. Apparently insulation (that in addition to keeping in heat does a good job at blocking sounds) is not appealing for this site. Also it seems that Emily has a friend that sat down in poison oak, fascinating what you can learn at 1 A.M. in the morning.

The site will provide you with your own space heater should you need it, and normally I don't think the excessively loud girls will be a problem. Were it not for those issues I would give this place a 4/5, but still I think expecting a working thermostat is a simple expectation for any hotel in this day and age. There is free alcohol mid afternoon; the scenery is rather nice, free parking, etc. They do charge for wifi, so just bring a hotspot really. I just wish I could have enjoyed my stay more.

*White girl drunk ... ladies of the night lets say.

The hotel was amazing. The managers reception had such great snacks and delicious drink. The indoor pool was heated and beautiful. The room was spacious and clean.

Great Location, Free Breakfast & Happy Hour couldn't ask for more...and many other amenities like indoor pool, gym & restaurant.

Updated room. Has the Napa feel. Continental breakfast rocked! The bartender Fran was so sincerely nice! Love the outdoor garden area.

Second time staying at this Embassy Suites in Napa. Great staff, the managers reception is always a good addition. Who doesn't love free adult beverages? The breakfast is satisfactory as well. No complaints and we intend to stay again.

Walls are not sound proof you can literally hear everything from upstairs, downstairs and next door rooms. Other than that the hotel is niece but be prepare not to sleep unless you bring PM pills.

Room service, and all the staff are awesome and helpful people. Hotel was clean and it will be our next stay here at Embassy Napa hotel if we come back again. Hotel offers free good breakfast and from 5-7 pm free snacks, drinks and wine. Nice atmosphere at the bar and good affordable food from the restaurant. This hotel gets 10/10 stars From us and we definitely recommend Embassy suites Napa Valley to our friends.

Safe parking lot, close to everything, friendly relatable staff ("Justin Timberlake"). I'm sure pre covid regulations would be more fun.

Love staying here! Rooms are nice and clean and very spacious

Excellent breakfast, nice rooms and pool, and beautiful grounds! Staff is very kind as well. Highly recommend staying here!

Good location, decent room, the breakfast choices are not as great as other embassy suites. Coffee tastes good.

Hotel controls heat and A/C. They have a two pipe system and only one can be on; they decide which one depending on the season. Beds are uncomfortable. Walls paper thin. Very old and outdated. Food was horrible. Granted, this is off season and they are short staffed, but that shouldn t effect the customers as we are still paying a lot for room. For the price and flagship (Embassy Suites), very disappointed

Rooms are ok but over priced in my opinion. good continental breakfast options. Nice happy hour and wine tasting daily...

This Embassy suites is quite nice! My room was spacious and comfortable. The staff is friendly and accommodating, they made sure I had my preferred coffee pods in the room which was awesome! This location is close enough to walk to downtown Napa (about 20 min. walk) The amenities are pretty great. Manager's reception every night, cook to order breakfast and a great indoor hot tub and pool.

This is our second stay here. The room was great and even ready early. We had a nice dinner at the restaurant and a couple free beers, Goose IPA, from the reception. We had done the wine tasting during the day. Breakfast is mostly the usual from all the Embassy Suites, but they also added a couple special omelettes. We'll be back there next time in Napa, too.

This hotel is absolutely beautiful. The staff are knowledgeable and accommodating. Several of the tours in the area will schedule to pick up/drop off from this hotel.

Beautiful outdoor courtyard, 2 pools (indoor/outdoor) complementary breakfast, and easy access to the freeway or downtown Napa.

Food and staff are nice, it is generally good experience except the rooms are not sound proof enough.

Love this place, Grille 29 restaurant/bar is perfect for any day.

$18 per day to park? (June 2018) In Napa? Nice grounds inside with fountains and swans. Rooms are nicely appointed with current furniture and thoughtful details, i.e. a vanity with an extra sink in the bedroom, hooks for your towel or robe in the bathroom, etc. Avoid getting rooms on the back side of the hotel, farthest from the front entrance. These rooms have the freeway right outside the poorly insulated windows, so your bedroom will be polluted with traffic noise all day and night. I didn't see any signs, but it would be nice to have a few more obvious signs to direct you to the lobby, the bar & restaurant, the elevators, etc.

Great hotel. Clean. Great amenities including pool, hot tub, and sauna. Awesome breakfast. Great free drinks. Service was good as well. Stay if it's a good price which we did get a good price.

Great location, walking distance to First Street Napa, convenient for all wineries in Napa, Yountville, St. Helena.

We booked a king size room through their reservations unit and when we got here we had been bumped down to two double beds which means me and my wife had to sleep separately and we never do that and they could not accommodate us for what we had booked other then that it's got a beautiful landscape and good service

Great stay. Services was excellent. Continental breakfast was awesome

This is a very nice property if you are on the top floor. Otherwise it it is very, very loud with people walking on floor above. I do not believe the soundproofing is adequate.

Everything was nice and clean. Odd location. Mattress getting old. But otherwise holds up to embassy suites standards

I wasn't there a whole lot because of work, but my experience there was great

DO NOT STAY HERE. Impossible to reach customer service representative. No service on property and they make you pay for wifi so I had to leave property while sick and in pain to get service and sit on hold for hours and never even get help. They give you nothing little on the website or promised even when asking about covid restrictions before hand. Then when I asked for a refund I was neither fully refunded nor given my money immediately so now I have no money to stay in another hotel for up to five days. I'm having a medical issue which is why I chose to stay here at all. I needed rest and relaxation and now I all I get is to stay in my car until the refund comes or go all the way home. I was also promised a room that isnt available or already booked so we didnt even get what we made our reservation for. I expected better of a napa hotel especially that costs me 203 a night to stay in. I am contacting corporate until I am satisfied and feel heard because this trip was supposed to be relaxing and help me heal and instead I'm crying in my car writing this and not even in the room for the one night im being forced to pay for of 4 I booked.

Not as clean as I would like and first floors suffer from noise.
Nice pools and other facilities.

Wonderful accomodations with excellent breakfast and Manager's evening drinks! We will be back! Thank you!

Hotel is nice and clean. Managers special happy hour is awesome add on.

I've stayed here for conventions a number of times. It's always clean and friendly, and the Manager's Reception is always a good deal

Customer service was excellent. Still don't see why honors memebers have to leave a deposit.

nice hotel, very convenient to downtown and various wine shops. its also close to the shopping/outlet center

Great people, breakfast is great. And bar at night awesome

The Hotel is very nice but i can't believe that they still CHARGE for INTERNET service, which is very SLOW !!!!!!
We are in 2017, and we're Not in INDIA or AFRICA to pay for the SLOW internet service.
First i tried $10 internet and i ran Speakeasy Test and i could NOT even finish the test. It would just crash on me, and the speed was approximately 2.0 Mbps. Can you believe that ??? In 2017 ???
Than tried the one for $15. and the speed was around 5.5 Mbps but it would still crash on me.
Called their Tech support and 12 Midnight and spent around 40 minutes with them on the phone trying to fix the Speed...
We finally got it working at around 9Mbps, and it wasn't crashing...
I am still speechless, that i'm in a High-End hotel and having this kind of issues with the ESSENTIAL thing today called INTERNET !!!

One of my all time favorites atmosphere very delightful surroundings very beautiful you must see to appreciate

Beds need upgrading ! Other than that clean rooms, helpful staff and bomb breakfast

Breakfast and happy hour were great perks. Food and drink were good. Landscaping grounds and buildings were nice. Wifi in our room was unacceptable however. Signal was only detectable some of the time from the front half of the room and undetectable in the bedroom.

Really enjoyed staying at this hotel. The grounds and layout of this place are very lovely, the central courtyard has swans and ducks! My kids named all of them. The included breakfast was just excellent! Who doesn't like made to order breakfast that comes with your room? Also, the happy hour was very nice. Hot tub was out of order first day I was there but was in operation on the second day and it was great.

Beautiful site. Really nice rooms. Super close to Downtown Napa.

Hotel is clean. Parking is free. The facility is well kept. I would visit and stay again.

Beautiful setting, friendly staff, breakfast was very nice. The rooms are very nice. Great location.

Clean room in a great part of the country. This was a great location to make day trips to the wine country. Great breakfast to start your day and friendly happy hour before hitting downtown!

Christmas Eve and the staff are awesome. If I could bring this place with me when I travel I would.

I stayed for three days. The hotel is huge, almost too big. Friendly staff and clean rooms similar in size to the small one bedroom apartments. Free drinks and hours