Tim Ignatyev

Review of Embassy Suites Hotel, Napa, CA

The Hotel is very nice but i can't believe that th...

The Hotel is very nice but i can't believe that they still CHARGE for INTERNET service, which is very SLOW !!!!!!
We are in 2017, and we're Not in INDIA or AFRICA to pay for the SLOW internet service.
First i tried $10 internet and i ran Speakeasy Test and i could NOT even finish the test. It would just crash on me, and the speed was approximately 2.0 Mbps. Can you believe that ??? In 2017 ???
Than tried the one for $15. and the speed was around 5.5 Mbps but it would still crash on me.
Called their Tech support and 12 Midnight and spent around 40 minutes with them on the phone trying to fix the Speed...
We finally got it working at around 9Mbps, and it wasn't crashing...
I am still speechless, that i'm in a High-End hotel and having this kind of issues with the ESSENTIAL thing today called INTERNET !!!