Front desk worker had a very bad attitude. I perso...
Front desk worker had a very bad attitude. I personally work in the customer service field. Her actions and attitude need to be addressed.
Front desk worker had a very bad attitude. I personally work in the customer service field. Her actions and attitude need to be addressed.
We were at the Embassy Suites for a wedding reception. It was a very clean, open area, and it was decorated beautifully! The staff was friendly, and the food was delicious!
The room was nice. The staff was friendly. God Bless our bartender that night. The food was good but not great.
I was at Embassy Suites for a work conference. The atmosphere was great, as was the food. It's a great place to have an event!
Absolutely loved our stay while we were on vacation. Very nice and the pool was great!
Beautiful event rooms! Great catering through the kitchen!
Would be four stars but we ve been coming here for years and the last year or so it s been hit or miss.
Attended a college graduation. Audio was clear. Seating was good.
Loved my stay here. Suite was well appointed and breakfast was a great start to the day.
I still here 20+ days annually. This is only hotel I will stay at in Peoria. Clean rooms, good service!
Location is great, right on the river. Rooms are what you'd expect from a hotel of this price range; nothing to rave about, but nothing to complain about either. The few times we needed something, they were brought to us in a timely manner. Plus there's the complementary breakfast which is nice.
No free wifi? What the what? Otherwise a nice facility. Clean rooms, good food.
The staff made the experience EPIC! They were so accommodating and polite. The only downside was the Jets in the tub didn't work out... something was weird. I still enjoyed it tho..nothing like a good ol' traditional bubble bath! Thank you Embassy Suites for a great evening!
We booked Embassy Suites for our wedding reception and we so glad we did! The majority of our family and friends were visitors of Peoria and were impressed with the service of the hotel and of the town. They enjoyed the food, especially the appetizers. The service was mindful and efficient. The cook came out personally at our tasting to talk with us about his service. The event planner made my parents feel confident in a way that I ever could, for which I am eternally grateful. They communicated with us well even though we had to plan the event from out of town. They were also great about working with the rest of our vendors coming in and had worked with many of them before.
Even the shuttle driver made an excellent impression by giving my aunt and uncle a personal tour of Peoria (without excepting any tip). My uncle expressed an interest in Peoria native Richard Pryor (comedian) and the driver gave them a tour of Pryor's neighborhood and the rest of Peoria before dropping them off on time for their flight back home.
My only frustration was the lack of handicap rooms and types of room available to our guests.
Very nice and clean. Very good breakfast for guests. They'll shuttle you wherever you want within 5 miles.
I always like when you pay $200 for a room and have to do your own maid service at midnight. After waiting 30 minutes for clean sheets, they only brought us one set, even though both beds were dirty. We had to go down to the front desk and get another set change. Then cleaned off the hair off the shower walls. Thanks Embassy Suites Peoria!
Friendly staff and very professional. Room is clean and very comfortable.
Clean, pleasant, and inexpensive. Nothing special, but nothing bad either. I would stay there again.
Nice Place lots of parking that's free. food was good we had brisket that was BBQ with a creamy mashed potatoes and green beans pumpkin pie was for the Whitetails Unlimited banquet wait staff was courteous and very helpful
Rooms were nice and clean. The hotel had everything you could need including a coffee shop, WONDERFUL free breakfast, free snacks and drinks at night, and a cafe to order food. The food reception and breakfast staff were phenomenal...so friendly and helpful. They were so accommodating and made you laugh. Front desk staff was also friendly and nice. Conference rooms were great however it was pretty cold in there all 3 days. We had issues with our projector and a gentlemen came in an fixed it right away. Hoping our future meetings are held here.
Very nice hotel. Large suites. Complementary managers reception. Good breakfast selection. Nice location on the river.
I was attending a banquet. The food was great but the banquet staff was ill prepared.
Lovely rooms and nice aura, I highly enjoyed my time!
Very good, not bad, I would even say it was acceptable
Really nice place. Clean and staff were polite and energetic.
I attended anime zap. Although it was a small convention, the days were full of activities and the halls were filled with all sorts of people.
Very nice hotel. Clean and nicely apportioned. Friendly and courteous staff.
Hotel staff very pleasant. Public space and room very clean. Will definitely stay here again when in the area.
The place was nice and had good parking and a fun atmosphere. But the food was subpar.
Upon arrival I was greeted by a giant conference center and a lovely hotel sitting across the river from the Peoria skyline. I walked through the revolving doors and I met a smiling front desk agent. We confirmed my reservation and got set up with my room. My jaw fell open as I pulled back the curtains to reveal that same breathtaking view of the Illinois River and Peoria skyline that I had witnessed just moments earlier. I called to request some beverages and they informed me of a managers reception that would be taking place that evening and let me know I could get complimentary drinks and appetizers there! That night I slept soundly in an immaculately cleaned living space that was as close to home as you can get in a hotel. When I woke, I grabbed a free made to order omlette and took my breakfast to the riverfront patio. Just when I thought my day couldn't get off to a better start, I caught a glimpse of a mighty and majestic bald eagle soaring overhead. The shuttle driver got me exactly where I needed to go without a fuss. The staff had excellent recommendations for food and attractions. 10 / 10 would certainly recommend this hotel over any others in the Peoria region!
Spacious, free drinks, and free full fledge breakfast
Met people staying at the hotel for happy hour, was very nice and drinks were good.
Very nice hotel, comfortable rooms, with friendly staff.
Anytime that a business event is held here, the staff go out of thier way to make it a great venue.
Had never been to the Embassy before, but I attended a bridal showcase there and the conference center side of the hotel was very nice.
The room was big and the view of the river was great. Breakfast had nice options. We were there for a wedding and it was easy to get downtown.
Very attentive and friendly staff. Immaculate room. Very coordinated and accommodating convention staff
This place is great. Very clean. Comfy bed. Breakfast was great and staff were all amazing. Shuttle service will take you anywhere within 5 miles of the hotel. Our shuttle driver was a sweetheart. :) It's not cheap by any means but you get what you pay for. We would stay here again and would recommend it.
We had a special Olympics summit and really good service . Our rooms were ready and fantastic food .
The hotel is beautiful, and the suite was spacious and well appointed. I absolutely would stay again if I come back to town.
Very nice rooms, though more than I needed. The prices for the room are reasonable compared with surrounding hotels. There is ample parking and great service from the staff and the driver. There is also plenty to do during the day and at night in the surrounding area.
Our stay was amazing! The kids loved the pool but i think is should be monitored a bit because their was a lot of people and they weren't being respectful of the other patrons. The breakfast is superb! The staff clearing plates were swift and beyond polite! But the two gentlemen cooking made-to-order made the whole experience phenomenal!! And lastly, Donna the reception lady was the best! So sweet and quick to make sure her customers were happy! Will definitely come back!!
Great location, free breakfast always great, fantastic attitude from staff
I love the building and the rooms are lavish. Amenities are fully provided for. Omelets are the beer thing served otherwise the breakfast and cocktail hour are uninspired. Excellent location on the river too!
Class class class made-to-order breakfast is worth going to this place any day.
The hotel is nice, clean and in a relatively great location. All of my interactions with associates was positive and friendly. No reason to stay anywhere else if you're in the area.
Always a nice place to stay. Clean and very friendly and helpful staff. The best breakfast in the hotel chain.
Didn't sleep there. But the conference center was fantastic
Stay here often, staff is wonderful. Breakfast made to order. Always enjoy staying here.
Really nice hotel with nice staff and clean rooms. For the area, no complaints here. When I first entered the hotel, it had that stale, old smoke smell from years ago, I'm sure, but it was shortlived. The room was very clean and had a decent smell that was almost like shaving cream, but again not annoying or too strong. Bed was extremely comfortable with a variety of pillows to choose from that helped with a great night's rest! Will use this hotel every time I'm in the area!
Bea
tiful place
Nice location on the river and very nice hotel. Open interior is inviting with great breakfast in the mornings
Excellent hotel. Rooms are all suites and are clean and spacious. It's a beautiful hotel and offers excellent food, their staff is very professional and is there to take care of your every need.
The beds are incredibly comfortable, and the suite setup is very spacious. The made to order breakfast is quick and delicious, and the staff have been fantastic so far. I highly recommend.
Great hotel, always nice. Been staying here for years. Unfortunately my room was starting to show its age. Shower was worn and broken fitting, bathroom door won t close, closet door broken. Not a big deal but could be if trend continues. The resturant has also cut back to very few selections.
Amazing. Super nice and helpful staff. So convenient and food was really good. Rooms were VERY spacious, comfortable and so clean!