Eaton Computer Review

Bob is like a dad to me, so my opinion is a little bias, I'm not too familiar with the business/technical side of things, but honestly I see him every single day working very, very hard for his customers.
His team is very friendly and organised

This place is AMAZING! I had an emergency with my laptop and they were able to repair it very quickly and assisted me with all of my concerns! Staff is very friendly and personable. Much more affordable than other options as well... an absolute go to for technology issues!

Eaton Computer offers exceptional service! If they don't know the answer to a question, they will tell you, but they will also find the answer! Great quality to find in an IT support company!

Brought a 1.5 year old PC in for a hard drive wipe and reinstalling of the OS...$149...could buy a new PC on ebay for $179, so saved $30...right? Wrong...hard drive is fried...okay, sure, that can happen (although Bios and DOS are accessable)...however, now, the cheapest drive they have available is around another $100...so all in I'm around $249. Rediculous!

I can purchase a new PC for $179...another hard drive for $40...and Windows 7 OS for $50...so $269 (ebay), and I get 2 PC's for their price of fixing 1...reiterating "Rediculous"

Shared my thought process with the tech over the phone, who proceeded to advise that regardless, they will be charging $70 for the diagnostic...really? So...you took out 4 screws to open up the desktop...unplugged 2 wires from the hard drive...plugged 2 wires in from a diagnostic PC, and found out the hard drive was fried...and charged $70??? 20 minutes of labor max. Balances out to $210 an hour...$8,400 a week...$436,800 a year *NET*...pretty nice salary, wouldn't you say? Can you say, "Price gouging."

The Good - The people are very pleasant to deal with...very clean place.
The Bad - Minimal options available for hardware replacement...very pricey software work.
The Ugly - Extremely High Priced Labor! Obviously tries to take advantage of people who may not know any better.

If you don't know anything about the cost of hardware and/or labor involved in repair (hardware or otherwise), AVOID THIS PLACE LIKE THE PLAGUE! They will take advantage of your ignorance.