Jeremiah Roberts

Review of Eaton Computer

Brought a 1.5 year old PC in for a hard drive wipe...

Brought a 1.5 year old PC in for a hard drive wipe and reinstalling of the OS...$149...could buy a new PC on ebay for $179, so saved $30...right? Wrong...hard drive is fried...okay, sure, that can happen (although Bios and DOS are accessable)...however, now, the cheapest drive they have available is around another $100...so all in I'm around $249. Rediculous!

I can purchase a new PC for $179...another hard drive for $40...and Windows 7 OS for $50...so $269 (ebay), and I get 2 PC's for their price of fixing 1...reiterating "Rediculous"

Shared my thought process with the tech over the phone, who proceeded to advise that regardless, they will be charging $70 for the diagnostic...really? So...you took out 4 screws to open up the desktop...unplugged 2 wires from the hard drive...plugged 2 wires in from a diagnostic PC, and found out the hard drive was fried...and charged $70??? 20 minutes of labor max. Balances out to $210 an hour...$8,400 a week...$436,800 a year *NET*...pretty nice salary, wouldn't you say? Can you say, "Price gouging."

The Good - The people are very pleasant to deal with...very clean place.
The Bad - Minimal options available for hardware replacement...very pricey software work.
The Ugly - Extremely High Priced Labor! Obviously tries to take advantage of people who may not know any better.

If you don't know anything about the cost of hardware and/or labor involved in repair (hardware or otherwise), AVOID THIS PLACE LIKE THE PLAGUE! They will take advantage of your ignorance.