My experience with a car purchase at Drivers Way was excellent. My salesman Mark Higgins made the purchase very easy and pleasant. I am completely happy with my vehicle. I would recommend Drivers Way to anyone looking for a great car and reliable service. Thank you Mark.
Mike Wahl was helpful, courteous, and professional. He answered all my questions and even stayed overtime to complete the sale. He never pressured me which is always a plus. I appreciated his knowledge about the process.
Great place to buy a vehicle...no hassle, up front pricing
The selection was far better than any of the other local dealerships I visited. Brian Rayford was very helpful and friendly, and they made the whole process easy. I'll go back there for my next car.
Had a great experience with the Pelham location. They worked on our schedule and made it easy for us to use our own bank for financing. Daniel Sullivan was a great sales person and was available at all times to answer any questions we had. Will definitely send business his way.
Second time buying from Driver's Way. Love the no pressure atmosphere. Heather Carter is an excellent sales associate. She went out of her way to ensure my SUV was clean and ready to go home with me!
Extremely pleasant experience working with Mark Higgins on the purchase of a car for our daughter.
Wonderful staff!! They were always helpful and wanting us happy. Not all dealers care. Grant went out of his way to ensure I was happy with my purchase. Thank you Drivers Way!!
We had a great experience purchasing our car at Drivers Way! They were so easy to work with, gave us a great trade in and were so helpful! We were in and out in no time! A+
Mark Higgins helped me and I can't recommend him enough! It was the most stress free car purchase I've ever had!
Very good experience, particularly after coming from another dealer. My sales associate, Chris Griffitts, was helpful, professional, and genuine. Got a 2013 Nissan Altima at a good price without any hassle. If you want a uniquely hassle-free car shopping experience, this place is highly recommended.
Mike Neel went out of the way, to help us, to be happy with the choice of the Mercedes we made
Mike Neel and the entire staff at Driver's Way are absolutely wonderful to work with.
We have purchased several vehicles from Driver's Way and have always been 100% satisfied. They are always our first choice when we are considering upgrading our vehicles. They are always pleasant to deal with.
Started out good then went down hill from there. The sales man didn't seem to have time to fish up with me a the car I was wanting buy was not available with out a down payment so he suggested a second car that seemed ok till with inspecting the car it had a good bit of rust that was not mentioned, and when I try to explain to the salesman that I was not untested in buying that car don't have time to talk to me and told me that he would get to me when I was called up then but was with 2 customers that came in after I had been sitting there and had waled the whole lot, I will not be going back
We have purchased three cars now from Pelham Driver's Way and I can't be more satisfied with the
them. The salesperson, Daniel Sullivan, was hands on friendly, caring, quick, I am over the moon amazed at how knowledgeable he is with his job and how honest he was with us. I can honestly I would never go anywhere else for our used car purchases. The first car I purchased was in 1999. I put 398,000 miles on that car and would recommend drivers way over and over to anyone that wants a great used certified car with warranty and all the assurance of knowing the vehicle you purchase is going to be a great one. The no haggle price is something that makes it less stressful. Being able to apply online and get pre-approved before you ever step in is awesome. We picked out a car did all the paperwork via phone and email then all we had to do was come in and sign get our car and go. WOW!!! no one else in the state can do that the way Driver's Way does. THANK YOU SO MUCH FOR BEING OUR #1USED CAR DEALER. "THANKS AGAIN DANIEL...
Driver's way is hands down the easiest way to buy a car. The website is excellent for preparing and shopping at home so you know what you want before you get there. The sales reps treat you like customers, not like walking commissions. If you head to this location, ask for Bruno. He knows his stuff, no BS and he's fast and efficient. I traded in a car for a new truck and was out of there in about 2 hours. Would recommend Driver's Way and Bruno Riechert to anyone.
We had an awesome experience at Driver's Way 2 weeks ago. We knew exactly what we wanted, a used Ford Escape. We started out early Saturday morning and had several dealerships in mind to visit but Driver's Way was our first (and last) stop. It was so easy and our salesman Jason Dillard was awesome. Very friendly, knowledgable and not pushy at all. It made the car buying experience enjoyable and the next time we are in the market for a vehicle, he will be the first person we go and see.
Richard & Lundi Alderson
Looking for a used car for my wife and payed them a visit. Top notch as far as cars and location. Prices were a bit steep according to book values. I wasn t sure how much negotiation they would allow. Nice place
We have bought 2 cars in the last 5 years. Both times, our salesperson has been Bruno Riechert at Driver's Way in Pelham. There are many car dealerships in the Birmingham area but as far as we are concerned, the only one we feel completely confident buying from is Driver's Way.
Had a touchscreen problem that seems to be an issue with the model of car I bought but they took care of it, promptly and easily. Gave a loner car while it was being fixed. Joe Gilliland is the best
Accurate and reliable presentation of the vehicle even when doing the deal from 800 miles away. Very helpful with all parts of the purchase even assisted with shipping. Very clean and impressive facility and inventory. Even when the deal was long done helpful with answering questions and addressing concerns after the sale which was not required or expected. Exceeded my every expectation!
Bravo Ryan Lynn and Drivers Way!
Friendly service, no pressure to buy a vehicle, a nice place to buy a vehicle
Daniel Sullivan was very professional, polite, courteous and was fun to work with. He made the entire buying experience a pleasant experience. I would recommend Daniel to everyone who is looking to buy a car and not experience any pressure. Thanks Daniel Sullivan.
Daniel Sullivan was a great help. I found the exact car I was looking for. I never felt pressured to make a decision. Very friendly and helpful staff. Beautiful facility.
Driver s Way in Pelham, AL has a great selection and even better prices! Hit up Grant Montgomery for all your car buying needs! He s up front and was very helpful in making our car buying quick and easy!
My salesperson Brian Rayford was extremely pleasant and helpful. He made the car buying experience a pleasure
The process of buying a car is not a pleasant one for me, especially if you re buying a car to replace your current car that you love. Enter Chad Donaldson at Driver s Way. He was straight-forward, knowledgeable, down-to-earth, not pushy AT ALL, and was so super friendly and awesome. He made this whole process feel like a much needed day of vacation spent with a friend. I can t thank him enough for making the day an enjoyable one.
Bruno was an amazing help! He made the car buying me experience quick and easy! Thank you, Bruno!
Very good experience. Things went very smooth, Mark was very helpful.
My wife and I first found the perfect 4Runner on their site but it would be several days before we could come up for a test drive due to being so far away. So we sent our pre-approval letter and Jesie from the Business Development team reserved the car for us until we could get there. Once we arrived, Grant greeted us and helped us locate the truck and let us take it out for a drive. He was very straightforward and honest with everything. They were also gracious enough to work with us with some financing delays we experienced. Can't say enough good things about this place. Sure wish there were more locations. Speaking of the facility, it was very clean, light, and airy. Very inviting and relaxing. Felt like home. Thanks guys! You rock!!
I bought my Grand Cherokee in June.I love it.Price was great and service super friendly.Grant is a amazing salesman.Go check it out.Ask for Grant.
This is my third purchase from Driver's Way and my second from Mike Neal. Mike took my needs seriously and did everything he could to help me find the right vehicle. His is easy to talk to and helpful and interested. I'll certainly go to him for my next purchase and highly recommend him to family members and friends.
we had shopped a lot online to narrow down our choices of cars for my college aged daughter. We drove several car that were very similar at very similar prices at another "high end" used car dealership close by, and the difference was obvious. Because no one at the other place talked to us, (and I know some people may really like that), we were all on our own trying to figure out what cars where actually there that fell within our preferences. The minute we got to DriversWay, Chris was interested in what our needs and expectations were, and while the car we'd seen online had already sold, he took a lot of time to drive us all over the lot, and pointed out all kinds of options that we hadn't captured in online searches. We bought a car that afternoon, and he was completely the reason we were able to do that. We got a car that checked all the "must have" boxes, and even included some extras we hadn't expected. I know online shopping for cars is what a lot of people want, and we certainly used that to do research and form our overall plan of buying a car, but seriously, nothing replaces having someone who listens and cares about what you need, and takes the time to try and make that happen.
We bought a Honda Odyssey from Driver's Way in Pelham. It is a great car and is in perfect condition. The staff is kind and efficient. This is our second car to purchase from Ryan Lynn at Driver's Way. He is a great guy, who is a rare find in the auto sales industry. He is extremely honest and straightforward. We recommend him to all our family and friends.
After several test drives we decided to purchase a car from Driver's Way Pelham. Ryan Lynn was approachable, professional, and honest. We were in and out quickly and would gladly recommend Ryan and his helpful associate Chloe to anyone in the market for a top quality used car.
Eugene helped me find the perfect car a little over a year ago. I came in upset and distraught after having just been in a wreck and having my car totaled. I walked out that day with a beautiful Honda Accord which has given me ZERO issues since. The best part was I felt absolutely no pressure to buy. You could tell they actually cared about what was best for their customers Would highly recommend this place for your next car search.
I'm pleased. They bought my vehicle & were very nice. Next time I purchase I will look them up 1st.
Excellent service! David helped us find a car in our budget and was very patient. Will definitely shop here again for any future car purchases.
So far so good! We pick up a new vehicle tomorrow. Good trade in value. Kind folks. Interest rates were better than my credit union. I feel good about this; not ripped off. That is a first for car buying in Bham! Would recommend. Ask for Chad!
Don't go there. Arrogant unhelpful stuff. I drove over one hour, took a look at the car. I talked to Grant Montgomery but he wouldn't let me testdrive it. First he said that they don't want to let me testdrive, unless I'm sure to buy because they would have to clean it again, if I didn't get it. Then he didn't like that my driving license was German and not American. In the end he said something like that I should have Liability Insurance to test-drive a car or sth. Excuses over excuses. It feels like they want to sell but they don't want to provide any service or effort. I owned many cars woth six figures, and I never experienced such a bad unhelpful service. Went to Hendrick Chevrolet in Hoover, instead. They know how to treat curstomers.
I recently purchased either my fourth or fifth vehicle from Bruno Riechert at Driver's Way. Bruno is without question the best car salesman I have ever encountered. He is knowledgeable about all aspects of all of the vehicles. He shares the pros and the cons of each vehicle and always gives a thorough and honest answer, no matter how many questions I ask. I always feel like a much more informed consumer after dealing with him. The paperwork process was quick and simple, and, within a couple of hours, I was out the door. I strongly recommend Bruno and Driver's Way.
We were very confident we were getting the best deal and the best service. Ryan Lynn was very honest in his opinions and listened very well to us. There was no pressure. Only genuine help and courteousness.
Was ok, but they um... Lost.. the car I was going to buy. The poor sales guy didn't know what to do. Not his fault. No record of it being sold or picked up by the other locations. Sounds like a problem in business process to me....
When you looking for a new car let me suggest Mark Higgins at the Pelham location. He was very accommodating and helpful. It didn t matter how many I wanted to look at he was right there. He even helped by getting a car from the other location. The credit and finance department was very efficient and professional.
Matt Veitch worked with me and my daughter in securing a very nice used Buick Encore, which she loves, for a great price. Not your stereotypical "used car salesman", Matt was no pressure, knowledgeable, and very friendly to all in our large party that arrived to the purchase event. Great experience and great vehicle.
Great Experience purchasing a vehicle. We researched this vehicle online and called the dealership where were in contact with Chris Griffitts in Sales. He talked to my husband several times over the phone since we were driving 4 hours to consider purchasing this vehicle. Chris was very upfront and honest which we appreciate. Could not have asked for a better experience. We will definitely consider this dealership in the future.
Thanks,
Misty
I purchased a 2016 Corvette Stingray sight unseen from Ryan Lynn something I have never done before. However, Ryan's professionalism, his no-pressure style and honesty relieved any fears I had during the entire process. My wife and I were very lucky to have connected with Ryan. He went way beyond our expectations. The Stingray arrived a day earlier that expected and the condition of it was Pristine! We are so pleased. Thank you Ryan!
Marshall Glenn is a great guy , he was a big big reason we went back to Drivers Way !!! Great guy !!! Great company !!!
I had a great experience with my first purchase from Driver's Way. Chad D. was super friendly, helpful and knowledgeable. He was always quick to return my calls and answered all of my questions regarding financing. Driver's Way in Pelham was very clean and everyone very professional.
Thanks again, Chad!!
Excellent service! I knew what vehicle I wanted so my sales associate Chad Donaldson had it pulled and parked in the shade waiting on my arrival. Which was really nice considering it was 90 degrees that day. Chad & Drivers Way make it easy to do business with them.
It s a sales factory. Salesmen are stereotypical used car salesmen. Buyer beware...they use all the tactics from the salesmen s handbook.
However, they have a good selection of vehicles so if you don t know what you want and can handle pushy sales tactics then this is a useful place to start your car shopping.
So happy with my experience at Driver's Way 280! I had sold a car there a few years ago and was satisfied with the price I got for it. The vehicles they have available are top notch and in great condition at a fair price. Most of them are 1-owner with a clean Carfax. The two I was interested in seeing were at the Pelham location. Eddie offered to bring them to the 280 location the very next morning. He was very laid back, but helpful. Upfront and honest, gave me the bottom line and went to bat for me with the financing dept. Even though he had three guests at the same time, he always checked in and gave an update on where things were at. I felt very comfortable during the whole process and would recommend anyone in need of a vehicle to visit the 280 location and ask for Eddie.
thanks Eugene for the pleasent and great service you provided in helping us buy our new 4 runner, it was no problem, everything went smooth, you was very nice and helped us . From Hi to goodbye !!!!! you realized our time was as important as yours, thanks Mr and Mrs Goggins & Kattie
This was hands down the best experience I have ever had purchasing a vehicle. Camara patiently fielded all my questions, even making her self available via text and email. (Which in my line of work was a lifesaver). By the time I got to the dealership all I had left to do was test drive the car! Everyone I spoke with was friendly and helpful and put my mind at ease. Since the purchase Camara has continued to provide such great support.
So, would I recommend this dealership? Yes. I already did. And my friend bought a new car there as well. And he's just as thrilled as I am!
The last time I had bought a car here was 2007. I wish I had returned sooner. My salesman, Daniel Sullivan, was great. I liked his personality; laid back, good sense of humor, but also very knowledgeable about the vehicle lines, and the vehicles they have for sale. Another positive attribute about Daniel is that he cared. He wanted to make sure, he put me in the right vehicle, and he was honest when I asked him about other vehicles, I inquired about. Driver s Way has a great selection of used vehicles for sale. The prices are great, too! I will definitely buy another vehicle from them, when I need one.
This is a great dealership to with. Great selection of cars at great prices. We went to the Hwy 280 location just to look and ended up signing papers an hour and a half later. Our sales person, Chris Carter was great. He helped us find what we were looking for and made a great, smooth buying experience. He even stayed after hours for us. I would recommend this dealership and Chris 100%!
Just recently bought a car from them. Great customer service unless you have to deal with the really old guy whose office is on the far right side. He was awful.
Online it says Drivers way helps with bad credit. I myself and four friends have came to find out this is NOT the case. Seems like they want the cars for only certain ppl. They knew it was certain person trying to get the car so they made it seem like we couldn t! Now i know we can get a loan bc one of the people that ran my credit with another dealership was the same bank, and I got approved.. They shouldnt just assume that if you have bad credit you wont pay! Things happen to people that they dont understand, could be a lawsuit situation student loans they dont know!! They have forever lost all of our buisness!! Also in person being there the guy never called me back to follow up either i had to call!!
Walked in wearing sneakers and jeans but ready to buy a car. Only one person spoke to us. After she ran my credit and learned it was stellar - the treatment was much better and I did buy a car.
However, I had to meet with them 3 times to re-sign the financing paperwork. So- walk in there looking like a normal person and see how you get treated.
We have purchased several vehicles from them over the years. They are always easy to deal with. Grant Montgomery made the transaction seem flawless.
Drove by the dealership. Gps musst have picked me up. The car lot is nice.
Brant Langford was great to work with. He was patient and helpful and answered all of our questions. By the time everything was finished they had been closed for over an hour. He definitely put in the time and I would do business there again without hesitation.
Wonderful experience buying a car here ... No pressure and great selections and prices ... Salesman are excellent and customer service is 100 percent... would recommend to anyone searching for another car .. Go here first and you won't need another stop
Bought a great car here, almost two years ago. My buying experience was quick and smooth. Sold it out these days on RepoKar for almost the same price...
Very positive and low pressure car buying experience. Good website to narrow down vehicles at desired location.
Employees were knowledgeable and friendly, not pushing. The service was quick, clear, and stress free. I went to several dealerships around the area, Drivers way had highest trade in offer for my vehicle, and the lowest prices for vehicles that didn t have damage or accident history. I highly recommend this dealership and thankful for my experience.
I went to the Pelham location and this was the easiest car purchase I've ever made. I searched the inventory and found what I wanted, then went in and got that specific car. No haggling, upsales or anything else. Eugene Zinger was extremely patient and thoroughly explained the process when we were doing the paperwork. Gave me my options and offered advice, but let me make the decisions with no pressure. This is how all salesmen should be! The only negative I can come up with is the time it took to do the financing. The dealership definitely needs more help in that department, especially on a Saturday, but at least I had good company while I waited. I'd recommend Eugene and Driver's Way - Pelham to my grandmother and anyone else in a heartbeat. Love my car!
Joe Coogan was the best. Will be back to purchase another car in two weeks. You can't ask for better customer service and knowledge.
The service department at Driver's Way is the best. I won't go anywhere else. As a woman, it is hard to find a service department that takes me seriously. These guys always listen to me, ask questions, and are honest. They have never tried to sell me anything I don't need and explain everything clearly. I have been a loyal customer for 12 years and always recommend them to my friends.
I have not completed a purchase here. They have a casual atmosphere and a nice selection of vehicles.
Clarence Rasberry, Ras, made the buying experience a terrific one. This is the second purchase from Driver's Way. I wondered if lightening would strike twice. Clarence was very informative, friendly, helpful, but not pushy. Would definitely recommend not only Driver's Way, but Clarence. Just ask for Ras! I will definitely be back to see him if and when I need another vehicle.
Great experience with Driver's Way! Reliable information, quality product and down to earth customer service. No stuffy atmosphere or grimy 'car salesmen' tactics. After formal inspection from a third party, it was confirmed my new car is in "Perfect condition." This was my second purchase through you guys and probably not the last. Thanks, Terrence. Hats off to you for all of your help!
Tim was outstanding. The process was seamless and easy. We are very happy with our purchase.
Bought my dream car from Chad Donaldson. Handed over the keys for an unsupervised test drive, put zero pressure or sales tactics on me during the sale, and even found a better car loan rate than the credit union I'm a member of.
If you're looking to buy a car, go here and ask for Chad.
I have always been a fan of Driver's Way. I just bought my third car from them. They always give you the best price for your trade-in and they have the highest quality used cars in the state. I can always find something I like there. Dylan Lanier is a great guy. He helped me figure out what kind of car I was looking for and showed me a few that I hadn't seen on the website. Driver's Way salespeople are not your typical pushy car salesman and that makes a world of difference when you are trying to make your decision based on what you really need. I also love their 30 day return policy because it's a great way to get to know the car you just bought and make 100% sure you picked the right one. Whenever I hear that somebody is looking for a car, I tell them to check out Driver's Way. I wish they would expand into other states!
We purchased our second car this year from Grant Montgomery. Luck of the draw the first time paired us with him to purchase my wife a car and the experience was simply superb. He s why we came back to purchase another when my son s car was totaled. We ve purchased two cars from Carvana and liked the no-contact experience okay, but having Grant guide us through the process and just chatting with him during some of the waits was entertaining and really made the experience better than the online experience.
Perfect place to find a car! Very easy to work with and extremely helpful!
I recently purchased a 2012 Nissan Sentra, and Dylan was a big help. He answered my questions about the transaction, the credit application process, and company policies honestly and completely. The car is exactly what I wanted and I plan to drive it for many years. Thank you again for all your help.
I purchased a 2012 Kia Optima Hybrid. I loved the experience because I was able to browse freely, without the irritatingly aggressive sales experience, that I'd received from other dealerships. Allen was extremely pleasant on my first test drive. He made sure I was well informed about both vehicles that I drove that day. Allen sent multiple follow-up emails, and he even informed me when the price had dropped on the vehicle I was interested in. Heather was the closer who sealed the deal. She was an absolute joy to work with, and she made the final purchase experience seamless. I was extremely nervous about having to unexpectedly purchase a vehicle, but Heather's knowledge and overall pleasant disposition calmed all of my fears. The tag team effort of both Allen and Heather have proven to be the best car buying experience that I have ever had! You've created a lifelong customer!!
Adam was helpful but not pushy. It was a pleasure to work with him when my wife and I purchased a car from him recently at the Pelham location of Drivers Way.
I mean... it's decent. Buyer beware, lots of these cars have problems. Do your due diligence
Mark was very helpful and wasn't pushy. Let us test drive a couple of cars that we had considered.
My sales person was Kirk Sterley at the Drivers Way 280 location. Smooth and easy transaction. He addressed all my questions. Highly recommend you ask for Kirk when you stop by....nice guy.
Terence was great! He brought us every car we asked for, answered all our questions, and let us drive multiple cars and it was right before closing time. He really helped us toward making the right choice. We'll be back!
The whole experience was pleasant. The salesman was nice very informative answered all my questions to my satisfaction I would gladly recommend Drivers Way to my family and friends.
Ruby Jester helped me find a Lexus RX 350. She remembered the features that I desired in a new car, and she emailed me as soon as one came in that fit my description. A great experience!
Great place to shop for a good value and a great trade-in process as well. I've bought my last 4 vehicles there from Grant Montgomery and trust his advice on my purchases.
Gives a great opportunity to test drive various makes and models and compare in one location. The staff doesnt harrass you while you're there and will answer questions and help in any way.
We needed to purchase a new vehicle and headed over to Drivers Way (after checking their website first of course). We were able to walk around, look at vehicles, talk together as a couple, and narrow down our choices all without the hassle of a salesperson trying to "Get me in a vehicle today".
The shopping, test driving, financing, and purchasing process could not have been any smoother. We really enjoyed our time with Grant Montgomery at the dealership!
This was my first experience purchasing a car from a dealership and it was much easier than I anticipated. The sales staff welcomed me immediately as I walked in the door. My sales associate, Ryan Hanks, was very helpful and friendly without being pushy at all. He was surprisingly patient with me as I test drove multiple cars on two visits to the store, including one that he personally transferred from Driver's Way's other location. He answered all my questions as well as some that I didn't know that I should ask, which made me feel as comfortable as I could making such a large purchase. I would definitely suggest checking out Driver's Way if you're looking to buy a car.
Awful experience. Insulting offer. Salesman chatting away in his office. Had to wait. Don't sell your car to them. They will lowball you!!!
My wife and I had a great experience at Driver s Way-Pelham with Mike Wahl. Mike was very patient and helpful throughout the entire process. We would certainly use him again for our pre-owned vehicle needs!
Bought a truck from Marshall- He was super helpful and made the process easy. Got just what we wanted at a good price.
driversway.com
