4 years ago
May 22, 2019
May 22, 2019
Mr. Domenick Savino and
Ms. Jeannie Fernandez
Drexelbrook Special Events Center
4700 Drexelbrook Drive
Drexel Hill, PA 19026
Dear Mr. Savino and Ms. Fernandez:
I am writing to let you know that our family was so very highly pleased with the Drexelbrook Catering & Special Events Center on May 19, 2019, when we held a bridal shower in The Belmont Room.
From the beginning, Angel Gallo was friendly and accommodating. She answered our phone calls and emails promptly and always had the answers we sought. Her suggestions were a help too, and although Angel certainly plans events daily, we felt that she truly wanted our bridal shower to be special.
Next, was your security guard, whom I believe was Fred. His welcoming greeting set a pleasant tone for the rest of our day. Several of our guests were impressed with him and told us so.
The other standout individual at our bridal shower was Diamond. We arrived about 15 minutes ahead of schedule, but he was ready for us the moment we stepped out of our vehicle. As you know, event setup can be a bit chaotic, but Diamond anticipated every detail, so we all remained calm, cool, and collected. However, it was Diamond s amiable disposition and competence that really shone, to the point that, as with Fred, quite a few of our guests commented on it.
Lastly, our two female waitstaff, whose names I unfortunately do not know, provided impeccable service from start to finish.
My family and I thought that you should be aware of the great job that your staff is doing to not only make events memorable, but to cause us to look to return to The Drexelbrook for future family occasions. It would be wonderful if you would let Angel, Fred, Diamond and our two waitstaff know that they were very appreciated.
Thank you!
Sincerely yours,
Nancy Farrell