DoubleTree by Hilton Los Angeles Downtown Reviews

So far, so good. The staff is knowledgeable and gracious. The rooms are clean and a good size. Pricing is competitive for the area. The connected grill has a very good buffet and robust coffee.

Typical for more modern hotels, the bathrooms are small and the effectiveness of the fan is debatable, so that even a short shower leaves one with a steamed and unusable mirror. Truly first world problems compared to the view of the quaint garden at ground level.

The floor plan of the hallways are triangular, which takes a little getting used to, and is good to sort out in the event of an emergency.

Nice location and lobby. Rooms are a bit outdated and fitness room leaves something to be desired.

The rooftop Japanese garden is small, but a lovely oasis when you're walking around Little Tokyo.

We found this hotel offering $249 a night stay , when we arrived at the front desk the concierge said only room available was $299, once we pointed out that online booking was showing $250 she "generously" lowered the price. One of the pillows smelled bad. The room was clean, hotel building such as elevators in very well kept order. I would reccomend it.

The place isn't the best place in town. Daily parking is $38, Valet $42... The staff is not very friendly nor helpful!!!!
This was a extremely poor choice of staycation...!

The Double Tree hotel was everything you want in a hotel. There was excellent staff that were accommodating. We were greeted with smiles and warm chocolate chip cookies! The hotel room was much larger than other rooms I have stayed in at other hotels. It is walking distance from Union Station, a very useful transportation hub. It is also close to little Tokyo, which is a fun cultural adventure.

Lovely, place, full bar in the lob by and a nice japanese style garden to relax in.

My girls & i had a great time & we will be staying again at this location.

I'm a regular at this hotel since I often have work in the area. Hotel is great and in a great location, particularly if you like Japanese food (walking to Little Tokyo is easy). Only had a couple complaints: weak Wi-Fi in certain rooms (they are going to fix this and gave me some comps when I told them about it) and my digital key didn't work on one of the several doors I used it for. Other than that, happy with the room, cleanliness, and amenities.

I was at doubletree checking it out as a potential wedding venue. The garden is beautiful and open to hotel guests when events are not being held. The staff was extemely professional and friendly. The location is central to downtown and especially Little Tokyo.

The Kyoto Garden is a beautiful place to do a photoshoot, it's open to the public unless there's some event going on. Open until 10.

The venue itself was very nice and easy to navigate, however, there was no one moderating the traffic in the valet/pickup/dropoff loop, so it quickly became congested with people either stopping randomly or speeding though it.

The staff was very nice. Justice lounge food was quite good.

A little loud being in downtown LA. A little rough around the edges. Bathroom had wallpaper and paint peeling off. Staff was nice.

Stopped by to meet a friend. Air-conditioning was nice. Restrooms required a key card.

When we arrived Michael at the front desk was extremely polite and so professional. Our room was clean and cozy. We had a Fabulous view of the Garden thanks to Michael. Our only disappointment was when my Fiance and me tried to visit the Garden. There was a sign stating "private event do not enter" well from our room the Garden looked desolate nothing going on. The next morning we tried to visit the Garden again before leaving, the sign was still there we could plainly see there was nothing going on. We were disappointed that we were not able to visit the beautiful Garden which is one of the things that attracted us.

Great location in Little Tokyo. Has Gyoto Gardens and great restaurant (Urban Justice)

Rooms is spacious and clean. had a fresh breathing time in Green Garden during stressful biz trip. Greeting man of Ferando and Elizia ares uper Kind! Wanna come back

Wonder and courteous staff. Pretty nice being in the heart of LA.

The conference room was nice. The lobby was super upscale.

Parking. Too expensive. 35 dollars a day parking is not included, With the hotel room.

Centrally located around many shopping/food stores.

Staff was wonderful after we had luggage stolen before getting to hotel

It's a great looking place with a great location by little Tokyo, but the outlets and air-conditioning don't work too well in the rooms.

Nice hotel, went for a social event. Can't really say much about hotel staff but the hotel is really nice looking.

This doubletree hotel goes above and beyond to satisfy guests. Whatever issue may arise, they will fix it if you ask. Incredible rooms and views from the garden side. I've stayed here many times and when I'm in the downtown area for business, this hotel is always on the top of my list. And it's close to everything for nice walks.

Nice stay. Great Restaurant with excellent service !! Slightly dated rooms but, clean. Housekeeping friendly and helpful as well as front desk. Hotel provided local ride to a restaurant was much appreciated. Parking card was the only hiccup we had.

Great service, good room, only thing was there was a fire test.in the morning, so alarms were blaring at 7a. But other than that, great stay, and I would stay again

Parking is pricey for a Double tree but it being near downtown I understand. Cookies are yummy. Bed is very comfortable. Bar downstairs is nice very enjoyable. Quick room service for the much extra towels and hair conditioner . great stay vacation.

This place jumps out and captures your sense of comfort and style. Without sacrificing quality service and the essence of specialness.

Outstanding location and friendly staff. Love this place

Stayed here for a conference. Kyoto Garden is spectacular!

The hotel exterior looks amazon lobby as well, but the front desk agent was no help at all didn t even direct me to the elevators. The rooms feel like a motel 6 so out of date.

Good location, right above a Japanese supermarket. Room is large but aged. Digital key is convenient but sometimes you need to wait a bit.

The hotel was nicely appointment. What gives this hotel extra points are attentive staff members. There is ready access to the 101/110. Another nice green is the Japanese themed garden

The location is good. Despite the exterior look, which is a bit regular, the interior has its own Japanese twist, this included everything from the art in the lobby, to the rooms. Fitting for little Tokyo

Staff were friendly!! Self parking and Vallet parking are expensive!!! Good ambience and big hotel!! They don't serve free morning breakfast.

This is not a reflection of the hotel, but parking. It has an extremely small underground garage. Low clearance, very tight corners, very limited spaces. If you get kind of anxious because of any of these things I would recommend valet or self parking on the street. Also, I did not notice many cameras which means they are really good, or nonexistent. There are signs all over saying guests maintain all risk for parking there.

Dated but expensive hotel located in a dull neighborhood of downtown LA

Attended a conference here. Food was good, staffwas friendly. Nice experience

Location is great for my trip. Room is ok, but the curtains and wall are visibility stained and kind of grosses me out. For such and expensive room I would have thought they could have cleaned the curtains.

this hotel had one of the nicest staffs I have ever encountered. from the maids, to the front desk, to the valets, I felt very welcome at this hotel.

For Tourists: The lobby is a great place to sit and rear your weary feet. Beautiful Japanese inspired drawings dress the high walls. There is a inside Starbucks you can revitalize oneself with caffeine. Restrooms are locked by room key, so be warned. An underrated FREE tourist spot are the Kyoto Gardens located from any Elevator that has the G button. Parking garage elevators won't get you there. It's a well maintained very Zen spot to admire and take photos for your Instagram.

Went to the 2nd floor ballrooms for the Zelda Escape Rooms. Adequate facilities except placement of some of the tables forced some people to sit awkwardly close to the projectors

Good service. Accommodated me well when I requested a room change. Restaurant is expensive. Parking is also. Public parking around corner is cheaper.
My rub with them is offering shuttle service on their web site and not having it. Fix the site! I made my transportation plans based on that information. Front desk was unsympathetic.

Wasn't staying there but went for a meeting. Very quiet lobby and the hotel seems to be in skid row. Bar closes early. Stay closer to the Staples center.

Meeting friends in the area is a little of the heart inside without a large Landmark luckily the Doubletree has a wonderful air conditioner and very kind bartenders they also gave us recommendations on where to go listen to Jazz it was a wonderful experience

Great it is located next to little Tokyo so it is a short walk to a bunch of great restaurants and shopping

Hotel needs a major upgrade, my key wouldn t open my room and I had to go get a replacement 3 times. It finally opened after 25 min of going back and forth with front desk. My neighbor had kids and were loud loud security told them to keep it down but did not work. Also some of the electrical outlets were broken in the room.also You don t need a key to access the elevators so security is problem. Last thing I would say is that the views of the city are not bad but the Outside windows do need a major cleaning. I stayed at a couple of doubletree hotels and this one has been the worst by far.

Clean n quiet.
I like it

Nice place. Water was luke warm during my shower, and no breakfast available due to covid-19; understandably. The room was nice and tidy. Comfy bed/pillows, AC was very comfy. The soaps were pleasent, Overall, it was nice. The area is sketchy at night. Fire crackers going off randomly. Watch where you step when walking around the side walks. Lots of random "things" to not step on.

Homeless man greeting guests at the front door. Given a room key to a room that was already occupied. The final room was set up for 2 people and we are a party of 4. The paint is peeling off the walls in the bathroom. Sirens all night and a 0200 serenade by a neighboring bail bond business patron. Not a restful start to our vacation. They did comp parking.

The location is very quiet for LA and great because the red line of the metro can be reached in about 5 minutes. For dining, Little Tokyo offers. The roof garden is nicely done and invites you to sit down!

Very comfort. Friendly, helpful staff. Good location.

Great location downtown adjacent to little Tokyo. Very friendly staff, great clean room, good food on site. Loved it.

It was just for the dining experience, not too fancy, just alright

Nice place, valet personel were great, front desk a tad cranky

Didn't stay over but rather just attended an event. I did like the vibe. Friendly, professional staff.

No parking accommodation available for over night guest with van. Had to park 2 blocks away from the hotel

I stayed in this hotel for two days, and I was impressed because these guys were able to provide me an excellent service that I have ever tried. The foods there are very delicious, and the staffs are very friendly and accommodating. I will surely recommend this hotel to everyone because of the amazing service and highly-trained staff that they provided. Truly amazing! Thanks a lot!

Worst experience ever, the women on front desk Andrea had pathetic customer dealing skills and attitude problem.

Nice place, doesn't smell and a lot of beautiful women !

I loved this hotel for Jafra cosmetic events it took us and it was wonderful a spectacular garden and let alone the exquisite food we were treated like reynas thanks Jafra

The double let tree hotel is always nice and clean looking