In principle, a very nice hotel, whose location, f...
In principle, a very nice hotel, whose location, facilities and staff really captivates. Nevertheless, for this stay very significant deductions in the rating:
- The construction site, declared before our booking on the phone as a "smaller construction site front of the driveway", turned out to be a huge new building, directly behind the main building of Steigenberger. Two excavators max 20 meters from our bed, hell of a noise at the front desk and still noticeable in the room and the pool. In principle, one can only advise against booking at the moment
- The sometimes relatively crude attempts to cut money, lead to thick Servicepatzern. No water in the room with reference to the room service (8 euros for half a liter, is that still possible?), Late checkout with EUR 75 fee per room (we had two double rooms) for departure at 17 o'clock, although the rooms are free for the next day , Requirement of 10 euros for a towel not returned ... Obviously here is a weak management on the road, his own financial goals are more important than the satisfaction of the guests.