Dobell Reviews

Chose suit. Paid and within days it was on the doorstep. Brilliant service. Great quality.

Great Christmas designs for fun waistcoats and bowties at reasonable prices

1st class service and goods ,everything I have bought has fitted perfectly

Very good quality for the price with rapid delivery. Look the part!

I was looking for a fun waistcoat at a reasonable price, but they were few and far between. I happened upon the Dobell web site and there it was! The waistcoat was covered in union jacks, the price was extremely good so I ordered it as part of a Christmas present. The waistcoat arrived very promptly, the material is nice, and it is a good fit. Dobell saved Christmas!!!!!

I needed a tux at almost the last minute for a Christmas party and it was so easy. I went online and picked one of their competitive all-in-one packages and it was there 2 days later. Perfect fit too

Absolutely superb, great quality garments, reasonable price and, after service when i returned an item for exchange, was dealt with promptly in a friendly efficient way.

Quick Delivery, Item was really nice. Had to get an exchange but was very quick. Would recommend A+++

Get shopping experience. Easy to order, good quality product, arrived on time and returns were dealt with quickly and efficiently.

Ordered 5 dickie bows for a wedding was told within 3 days 6 days later still haven't arrived customer service is a disgrace they never pick up the phone when they do sounds like it's some chav sat in there house stay well away from this company don't have goods and they will not refund

Great company to deal with super service and great prices

A quick and efficient service at a reasonable price

Really pleased with my dealings with Dobell. The items I purchased are of excellent quality and the price was unbelievably inexpensive. I have purchased a second lot of items and would highly recommend them.

Good quality products with good fit, arrived very quickly and was exactly as described. Would recommend and will use them again.

Excellent. Highly recommended. I love it. The morning suit makes my wedding.

Takes toooooooooo long to post stuff!!!
Literally cannot get to anyone by phone.

Been using Dobell for a few years now, their quality is what they say, 1st class, the service has go to be one of the best, including their customer service, always a direct response without delay, I just love shopping at Dobell, top notch company.

Great service good clothing and good prices.
Sizes vary but they have a great returns and exchange service

Non-existent customer services I would recommend you avoid buying from them.
Dobell managed to send me the wrong trousers for a suit I urgently needed. Their site says that they can arrange for an express exchange if needed and ask that you email their customer services team who will get back to you within 24 hours. 6 days later still no news from customer services despite subsequent message. I've even tried contacting them on social media where they continue to post but receive an automated response directing me to the same email address. In the meantime I immediately sent back the wrong trousers and have received confirmation from Royal Mail that these have been delivered but still no news or acknowledgement from Dobell.
They seem to be having a closing down sale so who knows if I'll ever get my trousers, at this rate I won't need any part of the suit.

Bought a Christmas gift for my father, he loves waistcoats but as he is only a slight build chose the 36inch but sadly too tight. Returned for a larger size, very efficient service and now a perfect fit totally loves his new red swirl waistcoat, such a reasonable price will order again as excellent item and service

Very good came the next day no problems would buy again .

Great suit as described for an amazing price with speedy delivery and excellent customer service - highly recommend.

They started to charge for shipping .... you either pay $9.95 or $14.95. I was very displeased by this because I ordered some shoes awhile back without having to worry about shipping cost , but I guess things change. I will have to go to amazon this year since they seem to cater to client wants/needs at no extra cost

Great price/quality ratio. Very fast delivery. Excellent service.

Nice outfit for my wedding but shame about the customer services. Utterly poor! Will not come back again.

A no messing, all angles covered, value for money menswear e-tailer that does exactly what it says on the tin.

Best Christmas suit ever family loved it will definitely
Buy again

Excellent, super fast delivery... excellent quality. Slim fit trousers a little wide but tuxedo is great quality and a good/ reasonable fit.

I ordered two waistcoats and I was very pleased with them and the service from do bells is first rate i will deffinately buy from them again

Ordered an evening shirt for my husband on Saturday and it arrived today (Wednesday). Absolutely delighted. About to order another.

Very good quality, excellent service, needed to return and get a different size, very helpful. Definitely recommend.

Literally the worst customer service I've ever experienced despite some of the products being reasonably good quality.

I made an order for a full morning suit for my wedding. The products that arrived were of mixed quality and the sizing was different on all of them. I returned some items and asked for an exchange on the tailcoat only to be told "they have no idea when they get stock in - even if wait a month and call back" but that when they do get stock they get thousands so I will be fine.

I called and spoke to a manager who informed me I should just keep checking the website. After pointing out that I'd paid already and I wanted an exchange, she was unable to even hold stock to send on to me or to offer any alternative beyond me doing the work to find the product again online and reorder it.

The better online store for buy a suit and formal wear

Got a Xmas waistcoat set for my Husband, Dad and daughter's boyfriend as part of their Xmas present, they all loved them, they are very good quality and great fun, they can't wait to wear them next Xmas

Dobell have no idea about quality I have phoned, complained and filled out unfavourable reviews and they still don't get that they couldn't couldn't give me the stuff they are trying to sell - leave me you, don't deserve the one star I was forced to give in order to get this posted...

Great items well made. arrived quickly. would recommend

Prompt delivery,good quality product,reasonable returns system and prompt refund for returns. Can't ask for more.

Goods as described and perfect fit. Great value for your money. Would purchase again without hesitation.

Ordered 5 dinner suits for my wedding
Shoes and everything. Couldn't fault and the photos are amazing

Fantastic prices for high quality products - win win all round.

just received tux shirt i bought very nice shirt, i give it a 5 star.

I have placed a few orders with Dobell. Great service every time .Reasonably priced, good quality products. No hesitation in recommending.

I would give 0 stars if I could.

1. They shipped me GOLD shoes when the website suggested they would be black or brown, and won't take them back or refund me.
2. I returned 2 trousers because they looked nothing like in the website, and they've refunded me 20% less of what I paid.

I would strongly suggest you stay away from this retailer.

Very good service . Good quality items at a reasonable price.

All details of my transaction with Dobells were satisfactory. Prompt delivery and great product.

Dear Sir
I just had to make a comment on the way that I was treated by your ordering staff on my recent Purchase, and one in particular That being Ben. sorry that do not have his christian name, this gentleman. gave me all the assistance that I needed. Ben was absolutely Brilliant, and nothing was to much trouble, his telephone manner was second to none. It was an absolute pleasure to talk to him. Sir thank you for the help and please pass on my appreciation to Ben. just another point about the Jacket that I purchased. the fit is perfect in fact a beautiful Jacket, I shall be a returning customer, and after wearing the jacket my Male and Female commented on the look and asked where it came from and of cause the answer was Dobell , Thank You again Mr P.J.Edwards.

Terrible company to deal with. Ordered a suit and due to a processing error, it wasn't delivered until after the event it was ordered for.

When the suit arrived, it was cheap and low quality; flimsy fabric with poor fit.

It was returned to them and 21 days later, there has still been no refund despite an acknowledgement that it was received at their returns centre.

Appalling business practices and absolutely no chance of repeat custom.

I'd recommend Slaters or Suits Direct who both offer vastly better customer service.

I used the Union Jack lined Dinner Jacket for British Night on a recent cruise. It worked really well. With the jacket fastened you cannot tell it out of the ordinary but open the lining is a wow. The trousers were a generous fit but adjustable waistband works well (side button adjustable|). The trousers were slightly longer than the 33" stated. The fairly lightweight material was very good on a cruise in warm Autumn weather. All my purchases from Dobell have been good value and arrived promptly.

Usual good service and quick delivery. Would have given 5 stars if I had not been a bit disappointed with the garment quality for the price. Mind you, it was bought in a flash sale.

Great service with advice and very happy with the Dress suit. Great Value.

Worst company ever.first time ordered from them and their slim fit is ever looser then the regular....refusing to exchange rude customer services very disappointed.

I very rarely write reviews but was so impressed with the service from Dobell. I ordered a tuxedo for my 13 yr old son as had been let down by Next, and it arrived the very next day and is fantastic quality at a great price. Would highly recommend.

I've ordered beautiful white tie and morning ensembles here. 100% wool and super affordable, especially when you take advantage of the frequent deals from 30%-50% off.

Very poor! They pretend to be an Australian based business, when they are actually in the UK. The phone number is disconnected and I am still waiting for my order to arrive - it is already after the 7-10 days I was told it would arrive by.

I try emailing and all I get is an automatic response telling me how they will try and get back to me in 24 hours!

Still waiting!!!!!!

We have purchased 7 items from Dobell over recent years and have always been delighted with the quality and fit. The prices are incredibly competitive and the variety and choice could not be found outside of London. Delivery and management of their online site are also excellent.

Great products at a very good price. Nice people to do business with.

Good quality, very fast delivery, good communications, prompt refund. All over and exceptionally good service - Well done!

A lovely suit that fits well too.

Good customer service and a great company to do business with

As always fast delivery,good quality,good value for money.I strongly recommend this company!!

Excellent Service on recent purchase of waistcoat, good value for money.

Saw a program about tweed and had to find a tweed jacket.
Found a beauty at Dobell, plain navy with a fabulous feel [and a great price].
Check it out!
Brian H

Had compound problems with the Carrier and also product imperfections. Time constraints meant I decide not to return faulty products and also run the risk of more issues with the Carrier. Shame really as this is probably my first and last experience with Dobell.

I have made numerous purchases over the last few months, I have always experienced fast and efficient service accompanied by excellent quality goods. I am looking forward to purchasing even more clothing in the year ahead.

I have used these guys for my formal ware for over 4 years. Excellent service and great variety of sizes and fit.

I have previously liked buying from here, but my last purchase was meant to be next day delivery it arrived 5 days later albeit a weekend between, however when I returned the items they recieved it in the 28th, confirmed by post office tracking. It is now the 25th of the next month, still no refund, this is very very poor and totally unacceptable!

Easy to place order, very pleased with the product, I have already had people ask where I got the waistcoat from and complemented me on it's looks !

Fabulous service and quality of goods, will certainly use again.

This is my second time of doing business with Dobell and on both accessions ordered several things and I have always been very happy with the products and service.

We ordered a morning suit for my husband. It arrived within 3 days beautifully packaged and looking good.
The quality of the suit and the excellent service will certainly make us use Dobell again. Wonderful discovery!

I have purchased three waistcoats from Dobell and all three were of a great quality and good to wear plus they look great and to top it all were very reasonably priced. So all in all I would recommend this company based on my purchases so far.