Reviews 266 Page 2 of 3
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

More

M
3 years ago

Garry was a pleasure to work with, very profession...

Garry was a pleasure to work with, very professional, and very attentive to my unique needs related to a custom engagement ring that I had made. He sat down with me on a couple occasions, showed me a strong selection of sapphires and diamonds, went over the details of each - cut, color, etc - and I was then able to pick the perfect gems for my fiancee's engagement ring. The final result exceeded my expectations. I highly recommended going to see Garry at Windy City on Wabash.

C
3 years ago

GO TO KOMAL! She was incredibly informative and wa...

GO TO KOMAL! She was incredibly informative and walked me through the entire process. She did not try to push me to buy a bigger engagement ring, but informed me on how important quality is (vs size) and where I could get the best bang for my buck. Not only did I get an incredible diamond at a very fair price, she made an absolutely beautiful engagement ring! The entire process is incredibly informative, thorough and professional. I'll be recommending everyone I know to Windy City Diamonds and Komal.

R
3 years ago

Wow!! I do not even know where to begin - everyth...

Wow!! I do not even know where to begin - everything about my experience with Windy City Diamonds was superb, 5-star, second-to-none!

The entire staff was outstanding. I spent most of my time working with Fred, and the pleasure was all mine. From the minute I stepped into the store, Fred made me feel welcome and was beyond accommodating. We worked together to create a magnificent engagement ring (double halo, split shank ring with customized engraving, special custom gemstones, and a breathtaking cushion-cut center stone). Fred was professional, knowledgeable, timely, courteous, just an all around 'gem' to work with.

From picking out the center stone, to designing the ring in CAD, to production of a wax ring mold, to the casting of the final ring - the entire process was so unique, enjoyable, and fun! Once in a lifetime! And the turn around time - unbelievable! To think you could create a masterpiece of this quality, fully customized, in just a few weeks - absolutely incredible!

My fiance's reaction?! A 'YES!' She was overwhelmed by the beauty of ring! She gets compliments daily. She loves to tell the story not just of the engagement, but of the uniqueness and special touch of this truly 'one-of-a-kind' custom ring!

To say the least, we cannot wait to return to Windy City Diamonds soon to work on our wedding bands!

To wrap up...if you're reading this review, you have found the jeweler for you!!! I promise you will be nothing but amazed by the staff, the experience, and the final product! Thank you Windy City Diamonds and a special thank you to Fred - the pleasure has been all mine! See you again soon!

P
3 years ago

I read so many glowing reviews of Windy City Diamo...

I read so many glowing reviews of Windy City Diamonds, I found it hard to believe the hype...until I met Victor Gomez that is. I am compelled to join the very long list of fans. Let me explain.

My husband is absolutely averse to in person shopping. He bought me a very nice channel set solitaire from an online diamond seller. I wish now, that we had purchased from Windy City. Shortly before we married, he asked if I wanted the matching wedding ring (channel set) or a plain band. Any self respecting woman would speak right up for the diamonds. A couple of days before we ran off to California to elope the ring showed up. I didn't love it. It just didn't work. I called the online jeweler and they were very nice and were happy to let me return it. They didn't really want to create the custom eternity band I had my heart set on but said they would try but that it would be a non-returnable custom order. It just didn't sit well and they quoted a hefty price.

I made my husband a deal. I would find what I wanted and he wouldn't have to be present (I'm not totally nuts, I did let him pay). That's when I met Victor. I showed him the ring, told him what I didn't like and he was ever so patient. Victor made wonderful suggestions, gave me a price and did not push me to do anything right then and there.

I called Victor the next day and said, "let's do it". The result is absolutely stunning! Victor called to tell me it was ready and gave me the price which was exactly as he had originally estimated. I told him I was out of town. No worries. Today my ring arrived as promised and gorgeous.

I have another little project...a family diamond that I want to reset. Guess who I'll be calling? Victor get ready, we're going to create a pendant together.

As an aside, many years ago my now husband was in the market for an engagement ring. He had such terrible experiences with other nearby jewelers that he wanted to avoid Jeweler's Row like the plague. We now know there is one "gem" on Jeweler's row.

Do not pass go, do not collect $200.00. Go right to Windy City diamonds and ask for my new friend Victor. Tell him Phyllis sent you. I promise you will not be disappointed.

H
3 years ago

I worked with Denise Boksa she was very nice and a...

I worked with Denise Boksa she was very nice and attentive to our need. I had no experience with jewelry so she took her time in explaining everything to me from quality to clarity and color. Im very happy with the purchase. We got exactly what we wanted with higher quality diamonds than i expected at an excellent price. I highly recommend this place.

G
3 years ago

Never been into jewelry but when my now wife and I...

Never been into jewelry but when my now wife and I were shopping around we were lucky enough to find Windy City. A very relaxed and friendly atmosphere with great guidance for the newbies. Victor specifically if amazing and is our go to jewelry guy now.

C
3 years ago

I would highly recommend using Windy City Diamonds...

I would highly recommend using Windy City Diamonds. I worked specifically with Victor, and he walked me through every step of the process. It can be a little intimidating for a first time buyer, and he made me feel comfortable. He also worked directly with my significant other to help her determine what she likes. It was an all-around, great experience.

B
3 years ago

Komal was fantastic to work with from start to fin...

Komal was fantastic to work with from start to finish in our engagement ring design. She is incredibly knowledgeable and patiently walked us through the process from education to the end result. The ring itself could not have turned out better and I highly recommend Komal and Windy City to anybody looking for an engagement ring or any custom jewelry.

K
3 years ago

Would 100000% recommend getting any custom rings d...

Would 100000% recommend getting any custom rings done at Windy City Diamonds. My fiance and I initially found a gorgeous ring online, but it was way out of our budget. We went to Windy City Diamonds and met with Denise to discuss doing something similar, and we were able to get it to 1/5 of the cost. Denise was amazing with helping us with pricing and making us feel comfortable with all of our decisions. She sent us renderings of the ring before we said the final "OKAY". We are both really happy with our decision and can't wait to recommend this place to all of our friends.

B
3 years ago

Amazing experience with Densie at Windy City Diamo...

Amazing experience with Densie at Windy City Diamonds! She was incredibly knowledgeable about the industry and provided above and beyond customer service to help make sure I got the absolute perfect ring within my budget. I will use her again for all future jewelry purchases!!

G
3 years ago

Excellent service. I worked with Victor to design...

Excellent service. I worked with Victor to design the perfect engagement ring for my wife. Victor was knowledgable and professional. At the end I was happy with my purchase and my wife was happy with the ring. We ended up going back to Windy City Diamonds for my wedding band.

N
3 years ago

I don't even know where to begin! My boyfriend of ...

I don't even know where to begin! My boyfriend of 8 years and I decided at the last minute to elope but to start with my wedding band, then follow up with an "engagement" ring for our 10 year anniversary. When we met Victor, I instantly knew he was the guy we wanted to work with in creating my perfect ring(s). He has been in the business for 13 years and is a wealth of knowledge on diamonds and metals. We never felt like he was trying to push us or steer us towards something more expensive, and by teaching us the techniques for picking the right diamond we were able to find something within budget that we both really loved. Victor made the process fun and exciting which is exactly what it should be, and Windy City Diamonds as a whole has been wonderful! They have smiling employees, tons of beautiful pieces in the store and the ability to create custom ones as well...why go anywhere else?

J
3 years ago

We worked with Victor for my wedding band, engagem...

We worked with Victor for my wedding band, engagement ring and band replacement for another ring. He was absolutely amazing to work with. He was informative and walked us through the entire process, making sure we knew exactly what we were getting. I highly recommend Windy City Diamonds and Victor.

We will be going back to him for any of our future jewelry needs. :)

K
3 years ago

I absolutely loved working with Victor and would h...

I absolutely loved working with Victor and would highly recommend him and the team at Windy City Diamonds to anyone shopping for jewelry. He helped us create the perfect engagement ring, wedding bands, and another special gift. He was very knowledgeable throughout the whole process and took the time to get to know what we wanted. He went above and beyond to make sure to get the right stone and design to fit what I had in mind. Victor made the process fun and it truly was a pleasure to work with him, looking forward to going back in the future!

T
3 years ago

Denise is awesome. She can do everything and more....

Denise is awesome. She can do everything and more. Very delightful, experienced and knowledgeable. I went to ten jewelers before finding her at Windy City. She ll be the only jeweler I work with going forward.

G
3 years ago

More

E
3 years ago

They are very helpful and extremely friendly. They...

They are very helpful and extremely friendly. They even offer the best pricing on any jewelry as well and the quality is amazing. I asked them to create create a custom engagement ring and matching wedding ring and they far exceeded my expectations. This is the only place that I would ever recommend to my friends and family.

K
3 years ago

We have worked with Victor on two pieces within th...

We have worked with Victor on two pieces within the last year. First, we sought his help to design a new wedding band as my original ring was regularly losing stones and just not holding up. Victor listened and then guided us in the process. He did not push more expensive options or make silly suggestions. He was patient and a pleasure to work with from start to finish.
We then came to him a few weeks ago for a new engagement ring setting, for the same reasons. He was, again, patient (the opposite of pushy, really) and treated us with kindness and respect. The finished products are beautiful and exactly what we were hoping for. The process from design to finished product took less than three weeks.
I would highly recommend WCD and Victor. They have a great selection of jewelry but also support you in the creation of custom pieces.

J
3 years ago

I had an awesome experience working with Victor at...

I had an awesome experience working with Victor at Windy City Diamonds. When I first stepped in, he approached me with such a welcoming manner and started helping me right away. I came in with a specific vision for my wedding band and Victor heard me out and showed me the exact ring I wanted, but showed it to me with such expertise and told me that it was not the best option for me to match my engagement ring. He is extremely knowledgeable and gave me a crash course about wedding bands and patiently answered all of my questions and concerns. He showed me options that were very similar to my original vision, but ones that matched more with my engagement ring without shutting my vision down. In the end, it turned out beautiful and perfect! I could not have asked for a better experience and would recommend Victor and the team at Windy City Diamonds to any of my friends and family. Thank you, Victor for making the entire process so enjoyable!

S
3 years ago

I recently worked with Victor to design an engagem...

I recently worked with Victor to design an engagement ring. The experience was first class with a touch of heart. Victor is a true professional who adds that personal touch and pride to his profession.
I highly recommend Victor and Windy City Diamonds.

A
3 years ago

I had an amazing experience at Windy City Diamonds...

I had an amazing experience at Windy City Diamonds! A co worker recommended going there and she did not stir me wrong. I worked with Victor and he was amazing. Took his time to explain everything and I got the perfect wedding band. They were also very reasonable in regard to pricing. I will DEFINATELY be going back and would recommend!

C
3 years ago

I dont usually write reviews but this time i had t...

I dont usually write reviews but this time i had to make a exception. Let me tell you about my experience Komal was very kind and informative. At the end of the day she found me the perfect Diamond!. I highly recommend you consider speaking with Komal.

R
3 years ago

I had an awesome experience working with Victor at...

I had an awesome experience working with Victor at Windy City Diamonds. Victor was very welcome and made me feel at ease quickly. He gave me a crash course learning about engagement rings, and patiently answered all of my questions and concerns. I could not have asked for a better experience and would recommend Victor and the team at Windy City Diamonds to any of my friends. Thank you for making the entire process so enjoyable, and ensuring that I found the perfect ring for my beautiful fiance!

N
3 years ago

Our experience with Windy City Diamonds was amazin...

Our experience with Windy City Diamonds was amazing! Komal was absolutely fantastic! She was easy to contact and very accommodating. It took us several visits to decide my engagement ring but she was patient with us throughout the process, and I really loved chatting with her!

She customized my ring and made sure that we got all the details that I wanted. We started our email communication before I came in to the store and she was always quick to respond and very helpful. I would highly recommend Komal for any of your jewelry needs. I will definitely be returning!

G
3 years ago

Windy City Diamonds updated my engagement ring usi...

Windy City Diamonds updated my engagement ring using stones from my previous ring, and the result is beautiful. He was patient with me while we updated the CAD design and listened to what I wanted. Very good communication as well. Highly recommend.

A
3 years ago

Denise helped me create a new setting for my origi...

Denise helped me create a new setting for my original engagement ring stone. She explained to me what was wrong with the original setting (the stone was about to fall out) and helped me design a new one that I absolutely love. She did a great job and I will definitely be back!

L
3 years ago

Victor is so wonderful! He makes the process of ge...

Victor is so wonderful! He makes the process of getting engaged, married, purchasing gifts so fun and personal. His service is amazing and the quality of work from Windy City Diamonds is great. We love our pieces we designed with Victor and will continue to see him for years to come. I refer everyone I know to go here. Highly recommend!

B
3 years ago

KOMAL, was my sales woman I worked w/ & from the s...

KOMAL, was my sales woman I worked w/ & from the start she was very informative & understanding of my budget I wanted. For being a ring/diamond amateur, she helped me know everything I needed to know to ensure a quality purchase.

ALL IN ALL, WODERFUL SERVICE & SPECTACULAR ENGAGEMENT RING!

H
3 years ago

Great customer service. Ask for Komal, she is awes...

Great customer service. Ask for Komal, she is awesome and has always provided great service and the best prices. In most cases I'm working with short timeline and Komal is always will to take the extra effort to make things happen.

Z
3 years ago

I knew very little about rings and had no idea wha...

I knew very little about rings and had no idea what I wanted in a wedding band. Victor was very patient, informative and helpful in helping me create just the right ring. Communication was easy and definitely recommend working with him/WCD.

A
3 years ago

More

A
3 years ago

It has been a pleasure working with Victor Gomez. ...

It has been a pleasure working with Victor Gomez. I was in desperate need of consultation and I'm grateful to leverage Victor's expertise. Victor's assistance gave me confidence with two of my most significant gifts. I would highly recommend his services.

P
3 years ago

This place is amazing. Denise is amazing, she has ...

This place is amazing. Denise is amazing, she has been helping us since day 1 with the engagement ring and now we just got our wedding band and are BEAUTIFUL and amazing quality. Highly recommend this place, I can t ask for anything better.

S
3 years ago

More

A
3 years ago

Victor did a fantastic job and was a huge help in ...

Victor did a fantastic job and was a huge help in creating the perfect ring. Very knowledgeable and patient in the relentless search for the right center stone. Was an easy/stress-free process of taking the concept and moving from CAD design to mold to finished product. Would absolutely recommend working with Victor at Windy City Diamonds to anyone looking for a suggestion. He will definitely put your needs first and work with you to get you what you want. And you can tell he really wants to win your business moving forward, not just for a single purchase, which shows in the effort he puts into doing things the right way.

K
3 years ago

I went to Windy City Diamonds 2 years ago looking ...

I went to Windy City Diamonds 2 years ago looking for an engagement ring and had no knowledge at all about jewelry. I walked into Windy City Diamonds on a whim and was greeted by Komal. She sat with me for over a half hour and thoroughly More

K
3 years ago

We have been loyal clients of Windy City Diamonds ...

We have been loyal clients of Windy City Diamonds for 15 years and even after moving to a different state we still go to Garry and Windy City. My beautiful engagement ring and bands were created many years ago and the quality and beauty are still stunning today. My husband recently worked with Garry to surprise me with a 40th birthday sapphire band to compliment my existing set and I was blown away by the beauty and how well the ring matches my existing set. Great surprise! I can pop in anytime and they take great care of me.

T
4 years ago

I worked with Komal to design a custom made engage...

I worked with Komal to design a custom made engagement ring from a crappy, low-res picture my fiancee had sent me. She and her team nailed it. Neither myself or my fiancee could have been happier! Komal knew exactly what she was talking about and met my budget perfectly. As a side note, as someone with a degree in Geology who has done a decent amount of research with minerals and crystallography, I could tell that Komal knew much more about diamonds than other jewelers I had looked at.

We will be going back there for our wedding bands as well.

C
4 years ago

We were thrilled with our wedding band purchase at...

We were thrilled with our wedding band purchase at Windy City after having visited several other stores over two days on Jewelry Row. Victor was especially helpful and attentive, and came in early to work with our schedule. Update: Made another purchase one year later and continue to be thrilled with the service, attention and organization of Victor at Windy City!

D
4 years ago

Recently I went Jeweler shop, first time I have bo...

Recently I went Jeweler shop, first time I have bought a new diamond ring, this is so nice and getting good looking, excellent design .The store owner was very nice and friendly. In this store I saw ruby jewelry set ,it s very beautiful . Good quality, friendly service.

M
4 years ago

Victor worked with me to find the perfect amethyst...

Victor worked with me to find the perfect amethyst ring to go with my pendant. He was very helpful and patient. I also appreciate his positive attitude and his great personality. Will definitely return for my blue topaz!

D
4 years ago

Thank You Claude... chiming in years later to say ...

Thank You Claude... chiming in years later to say my diamonds are still sparkling! Sending love to Capri Inc., excellent personal service. They effortlessly make you feel super special! (matching ear studs soon. #anniversary)

M
4 years ago

Hello,

Hello,



I worked with Komal thru the entire process. She was always asking good questions and helping me with mine. They have a great collection of diamonds they can get very quickly.

She showed me 10+ diamonds after discussing what our wants were for the ring.

We started with just a simple picture online. I made several visits there and she was always ready and willing to meet!!

Best prices and service! Will continue to go here for any future jewelry needs!

S
4 years ago

I would highly recommend Windy City Diamonds! Vict...

I would highly recommend Windy City Diamonds! Victor worked with us to design EXACTLY what we had envisioned. Although at first I thought that we didn't need to have more than one appointment, but I think that was the best part. The first consultation to discuss what we wanted, the second was to teach us about diamonds and to help us decide what exactly we wanted, and the third to go over the custom designs.This time that was devoted to us is what made our vision come to life even better than what we could have imagined. Victor was extremely kind, accommodating, and very knowledgeable. He is very honest and helpful. We will definitely be back to work with him and Windy City Diamonds.

C
4 years ago

I'm always overjoyed with the services provided. V...

I'm always overjoyed with the services provided. Victor helped my wife and I pick out some rings, design custom pieces, and even create a replica of a family heirloom so that we could get it made in various makes of metal. He knows his stuff and is a stand-up guy.

Without a doubt, Windy City Diamonds is going to be my go-to place for jewelry for the many years to come.

D
4 years ago

There is no reason to go anywhere else. Windy City...

There is no reason to go anywhere else. Windy City Diamonds takes the nerves and stress out of designing your ring.

I had the pleasure of working with Victor when designing my my fiance's engagement ring. Victor was the absolute picture of professionalism. He was extremely knowledgeable and patient with me, who walked in not knowing a thing about diamonds. All the nerves I had were quickly washed away after only a few minutes of discussing the process with Victor.

He was able to take my vague ideas and turn them into something truly beautiful. The ring came out looking spectacular. I could not be happier with the level of support I received from Victor at Windy City Diamonds, and I look forward to working with him again in the future!

D
4 years ago

I had a great experience working with Windy City D...

I had a great experience working with Windy City Diamonds in shopping for an engagement ring. The service was excellent and fair. The selection was robust. The associate, Victor, was very friendly and supportive throughout the process. Highly recommend

L
4 years ago

Highly recommend! Victor was extremely knowledgeab...

Highly recommend! Victor was extremely knowledgeable, patient, and accommodating while assisting me with my engagement ring purchase. I will certainly be going back to him for additional jewelry in the future.

J
4 years ago

We went to Windy City Diamonds looking for wedding...

We went to Windy City Diamonds looking for weddings rings. I got my fiance's here and they were wonderful. Victor was immensely helpful and help design a ring to match our budget. Even when we changed what we wanted a week after our meeting (but before production began), he was more than happy to adapt to it. Friendly, helpful, great place!

J
4 years ago

Victor was such an asset at helping with the ring ...

Victor was such an asset at helping with the ring shopping process. He gave me a crash course in the different properties of a diamond. He made me feel safe in my decision to work with them and on the diamond I chose. I had a custom made ring done that my fiance chose online. I gave them the link to the site and the ring they matched it to a T! Actually it was even better than the pictures I gave them because they added more diamonds along the band! They gave me half the price for the setting that the website quoted me at. They also gave me a great price for the diamond I decided to go with. Amazing care to detail and to customers here. I will definitely be going to Victor for our wedding bands!

A
4 years ago

We worked with Denise to design my engagement ring...

We worked with Denise to design my engagement ring and our unique wedding bands. It was a great experience from start to finish. They worked to incorporate all of our ideas, gold from my fiance's mother's rings and diamonds and gold from my mother's engagement and wedding ring. We ended up with something that is uniquely us!

I would highly recommend Windy City Diamonds to anyone looking for a quality piece.

D
4 years ago

Working with Denise was such a pleasure. She is so...

Working with Denise was such a pleasure. She is so friendly and also so professional and will definitely help you to find exactly what you are looking for. I love my anniversary ring! She will definitely be my go to person in the future!!!

E
4 years ago

Brought three rings that needed an update. Garry w...

Brought three rings that needed an update. Garry was patient as I brought in other pieces to incorporate. The riedesign is gorgeous. Great working with Garry. Hope I have another occasion to work with him!

A
4 years ago

Komal and the rest of the team were outstanding. F...

Komal and the rest of the team were outstanding. Fair prices and top notch quality. They are patient and more than willing to design a ring exactly as you like. The engagement ring turned out so well we also designed and purchased our wedding band there as well.

J
4 years ago

If you're looking for the perfect place to buy you...

If you're looking for the perfect place to buy your engagement ring from, look no further than Windy City Diamonds. I shopped around at several stores in the Chicago area and there were no other stores that were as helpful or as reasonably priced as Windy City Diamonds.

Specifically, I had the pleasure of working with Victor when designing my fiance's engagement ring. Victor was the ultimate professional throughout the entire process. He was knowledgeable, patient, and extremely engaging when working with me. We were able to manufacture a custom made band from a picture that I had provided to him. The ring that was produced was perfect. I would recommend that anyone who is considering buying an engagement ring to pay a visit to Victor.

I
4 years ago

Just finalized my engagement ring after 4-5 visits...

Just finalized my engagement ring after 4-5 visits with my girlfriend to customize the perfect ring! Komal was an absolute pro during the entire process and her attention to detail was exactly what we needed to get to the end result we desired. I would highly suggest requesting to work with Komal if you are thinking of taking the route of making a custom engagement ring as working with her took sooo much anticipated stress away from the process and really made it enjoyable. Their pricing is very competitive as well while only working with certified GIA diamonds and when receiving the final appraisal, it was several thousands more than the price paid! I will definitely be a returning customer.

j
4 years ago

It was a pleasure doing business with Windy City D...

It was a pleasure doing business with Windy City Diamonds especially with Victor Gomez!! Such an amazing guy to work with. Picking a ring isn't an easy feat, but he made the process so much easier and more enjoyable. He knew exactly what I was looking for and found THE ring. My fiance has gotten a lot of compliments on it and it's absolutely the way she wants it. Needless to say, it's perfect. Thanks again victor! cant wait to work with him again with future jewelry needs.

A
4 years ago

Windy City Diamonds is amazing quality. Victor was...

Windy City Diamonds is amazing quality. Victor was spectacular with his ability to make my fiance comfortable and acquainted with getting a wedding band. He went through all the minute details and truly explained every aspect of the process. Great knowledge and awesome to work with, customer for life. Will definitely be getting more jewelry soon :)

f
4 years ago

I really wish I could give them a 5 star rating bu...

I really wish I could give them a 5 star rating but I did run into conflicts when we worked on my wedding band. I didn t appreciate that Denise didn t own up to her mistakes nor apologize for them instead put the fault on my husband and I.

HOWEVER, I will give credit where it s due and have to say that I will forever now choose a small jeweler over any Big box jeweler. I first got rings at Zales and right away diamonds fell off with me rarely wearing it. It was so bad to the point where we ended up returning everything and we came to Windy City Diamonds. I ve had my rings for over a year now. I wear my wedding band more often than my engagement ring but I haven t had a diamond fall out nor look loose. So I do give Windy City Diamonds credit for making quality rings that last where I actually get to wear it without having to return it to replace diamonds every month. And I love my engagement ring because I got to design it without it costing a leg and arm.

C
4 years ago

Victor helped my fiance and I choose our wedding b...

Victor helped my fiance and I choose our wedding bands, and he could not have been more friendly and informative! He spoke from his personal experience, even showing us his own rings and detailing how different metals will look 10, 20 years down the road. We were very comfortable and excited with our final product. Great person to work with all around!

C
4 years ago

I had a wonderful experience working with Victor t...

I had a wonderful experience working with Victor to design a ring. Victor was extremely supportive, understanding, and communicative throughout the entire process. It would be a pleasure to work with him and the rest of WCD again.

L
4 years ago

Had an excellent experience at Windy City Diamonds...

Had an excellent experience at Windy City Diamonds. Jasmin was very informative and attentive to all of my request. Over and over again he has provided exceptional service and outstanding products on each and of one of my visits. Both Gary and Jasmin are awesome.

R
4 years ago

There aren't enough good things I can say about De...

There aren't enough good things I can say about Denise and Windy City Diamonds. I highly recommend this place to everyone that is looking for an Engagement Ring or Jewelry. Denise was fantastic and treated us as if we were family. Her knowledge, guidance, and insights led us to a wonderful experience and a BEAUTIFUL ring!

Thank you Denise!

C
4 years ago

Komal has been an absolute dream to work with over...

Komal has been an absolute dream to work with over the past year for my engagement ring and our wedding bands. I had very unique requests and she accepted every challenge and exceeded all expectations. I would recommend Komal for any newly engaged couple, looking to have a perfect, custom experience!

N
4 years ago

We had the pleasure to work with Victor and he was...

We had the pleasure to work with Victor and he was a blast. Very upbeat and very knowledgeable about rings. We were looking at getting a custom engagement ring created using a family diamond. Victor helped us right away pick out a custom band and went into very good detail about every aspect of the ring. I ve never had such great service before and it was much appreciate since this was my first and last time getting engaged. He kept us up to date on the entire process and did an amazing job letting us know where in the process the ring was at. Victor was great to work with and very honest with us in the process which is something hard to find in this industry. I had never met someone that really had a passion for the art of jewelry until I met Victor. Overall he made it a very smooth, professional, and wonderful experience. I would highly recommend Windy City Diamonds and I will be sure to use their services again for other jewelry items in the future.

K
4 years ago

Komal from Windy City was AMAZING.

Komal from Windy City was AMAZING.

I always over research when it comes to making a big purchase and after looking at multiple jewelers online and physical stores, Windy City came out on top for service and price. I didn't think I would find a physical store that could match the prices I saw for online diamond sellers but the pieces Komal showed me consistently matched or were under the cost I saw online for comparable diamonds. When you account for the amazing service I received from Komal, including the 5-10 visits and countless emails adjusting designs and looking at different stones, they completely blow any competition out of the water.

I always felt like Komal was on my side and helping me rather than trying to sell to me. She genuinely cares about your experience and made what is usually a stressful process so easy. I got a custom ring made with all the many tiny details I asked for with an amazing diamond on top and it's exactly how I pictured it.

M
4 years ago

Seriously, if you are looking for a place to buy a...

Seriously, if you are looking for a place to buy any piece of jewelry, especially an engagement ring, this is the place to go and Victor Gomez is the man to work with. Victor was so patient and helpful. He worked with my boyfriend tirelessly to create the exact ring that I wanted, but to also make the best choices concerning value, style, what would look bigger/ shinier, and in the end be the BEST ring for me. No ring in the store that you like? NO PROBLEM! Victor took my pictures and designs from the internet and showed me real life examples and also sent various scenarios and examples to my boyfriend. Plus, gave him suggestions to read up on so he could make an informed decision on what the best diamond would be. Everyone is in awe of my ring and it's all thanks to Victor; he is the person you want to work with and you will not be disappointed!

J
4 years ago

Now that the dust has settled, I had to come and s...

Now that the dust has settled, I had to come and share the amazing experience I had with Denise! I walked in to find a ring worthy of the woman I was asking to be with me forever. I walked in to the meeting like a deer in headlights. She patiently explained to me the different cuts, what to expect and how to get the best ring possible.

We were able to develop an amazing plan to create a ring made of stones from my mother and her mother that turned out better than I could ever expect. Her mom loved it, my mom loved it, and she broke down in tears not once but twice!

Thank you Denise for this amazing life changing experience!

A
4 years ago

Windy City Diamonds is the only place where I buy ...

Windy City Diamonds is the only place where I buy expensive, custom-made jewelry for my wife. Victor is the jewelry Consultant I've worked with every time, and it's always been a great experience working with him. He takes the stress and difficulty out of the process and actually makes it fun.

He does a great job of taking in your request, and delivering the solution within budget and above expectations! He is reliable, honest and extremely knowledgeable. I recently worked with him to buy a "push gift" for my wife and soon to arrive baby, and he remembered everything from 4 years ago when I was there to buy the engagement and wedding rings. I was really impressed!

Thank you, Victor, for all your help. I look forward to working with you again next time I need jewelry.

A
4 years ago

My fiance Bret worked with Komal to originally buy...

My fiance Bret worked with Komal to originally buy my ring. For a guy who knows nothing about rings he told me he walked out of the store feeling confident and knowledgeable about the purchase he made. She made the process for him as smooth as possible.

Then 8 months later my ring got caught on something and bent. Komal made the experience as painless as possible for breaking your ring in covid times. I was able to talk with her over the phone and drop it off at my convenience. My ring will be back to me in less than a week!

I recommend her whole heartedly!

S
4 years ago

My husband and I worked with Sheriff at Windy City...

My husband and I worked with Sheriff at Windy City Diamonds for my engagement ring, and loved the experience so much we also got my wedding band with Sheriff as well. I cannot recommend Sheriff enough - from the beginning, we never felt any pressure and he was always so helpful and accommodating. The most important quality that we were looking for in a jeweler was trust, and Sheriff earned our trust immediately. The process of custom designing a ring can be overwhelming, but it was so easy and we ended up with the ring of my dreams! The rings themselves are beautiful, and the quality and craftsmanship is unparalleled. I get compliments all the time!

D
4 years ago

I received the BEST service from Komal at Windy Ci...

I received the BEST service from Komal at Windy City Diamonds. I was looking to upgrade my engagement ring. I looked for 1-1/2 years and at least 20 different stores. Then I went to Windy City Diamonds and Komal found the rings perfect for me within 5 minutes!!! They custom made the rings and got them when she told me they would be ready. They are perfect, THANK YOU Komal!!!

R
4 years ago

After a lot of research and an extensive search fo...

After a lot of research and an extensive search for a reputable jewelry story, Windy City Diamonds came highly recommended in the Chicago area. There is only so much information you can learn from the Internet regarding selecting and purchasing the "perfect" engagement ring. Windy City Diamonds immediately reminded me of how important it is to shop in person. I had the pleasure of working directly with Victor Gomez. Where do I begin? Victor is extremely welcoming, knowledgeable, and flexible. Victor's effective communication was put on display while working with me because I lived and worked out of town. He and his staff were able to recreate an engagement ring completely from a design I provided them, all in a timely fashion. Victor confidently stands by his work and will do whatever it takes to ensure you are absolutely in awe of your new purchase. I now live in Minnesota and will still seek Victor and Windy City Diamonds for any future jewelry purchases.

T
4 years ago

I looked at places downtown to purchase the perfec...

I looked at places downtown to purchase the perfect ring for my fiance and then I stumbled upon Windy City and met Denise Ferro! That is when I stopped looking for a jeweler and started looking for a diamond! Denise was more than helpful and I have passed her card out to personal contacts every chance I get! More importantly my fiance loves her ring because of the expertise provided on behalf of Denise and her staff! I am very thankful I found this establishment... And so is my fiance :)

J
4 years ago

Victor Gomez was amazing to work with when designi...

Victor Gomez was amazing to work with when designing my custom wedding band! I am so happy with the result, and he was so helpful during the whole process. I highly recommend Windy City Diamonds and Victor for any fine jewelry needs!

J
4 years ago

I recently worked with Victor to design my wedding...

I recently worked with Victor to design my wedding band. I had a very specific idea of what I wanted, and it was pretty unique. Victor helped me through every step of the process and made my vision come to life perfectly. He was in constant communication with me throughout the entire process and the ring was ready in a matter of weeks. Victor was never pushy and didn't try to convince me to get something I didn't want or to spend more than my budget. I am thrilled with the end product - I highly recommend Windy City Diamonds!

J
4 years ago

Went in to Windy City to purchase an engagement ri...

Went in to Windy City to purchase an engagement ring with absolutely no knowledge about diamonds, rings, etc... Not only did they take the time to coach me through what to look for, but they took time to help me design exactly what my More

Y
4 years ago

Extremelly satisfied with Windy City Diamonds and ...

Extremelly satisfied with Windy City Diamonds and specially the awesome help of Denise. We designed a custom diamond with her and we couldn't be happier with the result. Denise personally went through the process with us all the way from idea to delivery. She really is the best. We never felt any type of pressure into making the decisions. She was really patient, available and understanding. Windy City Diamonds is the best place we could have chosen. My wife and I are extremely happy with the decision. Recommended 10000%!!

E
4 years ago

During my visit to Chicago for my wife s big award...

During my visit to Chicago for my wife s big award ceremony a week ago; I decided to walk down the magnificent mile to find something memorable to give to her as a gift. I stopped at this beautiful shop called Windy City Diamonds just a few blocks away from the Millennium Park. I was greeted by Victor Gomez, one of their sales associates, with a warm cup of coffee. It was great because the temperature outside was around 10 degrees. I told him what I had in mind and what my budget was. He promptly started searching for the best gem. Not only that, he started asking questions to make sure he understood what I needed/wanted. He showed me several items and even though they were beautiful, none of them were what I was looking for. He did not give up there though and finally found two beautiful white gold diamond pendants placed in a 14K white gold chain I really liked. I could not decide which one to get. He knew I was having trouble deciding so he searched around and saw a nice lady that shared the same body and facial features as my wife, based on what I had told him during our search process, and asked her if she could wear the pendants so I could see them on an actual person. That did the trick. As soon as I saw the pendant on her neck I knew which one was the one my wife would love. I decided on the pendant with the princess cut, fitting for a princess. They wrapped the diamond and chain in a beautiful box with a lovely bow. Long story short, my beautiful wife loved the present! I received praise from all her co-workers whom where there to witness the award ceremony. I could not have done it if it wasn t for Victor Gomez and the staff at Windy City Diamonds store. THANK YOU SO MUCH Victor!! You saved the day.
Ernesto E.

A
4 years ago

Working with Komal at Windy City was amazing! I w...

Working with Komal at Windy City was amazing! I went in to get a matching set of sapphire earrings for my wife's birthday and she worked tirelessly to get me a set that was fantastic and within my budget. I would highly recommend working with her anytime! Thanks!

J
4 years ago

After Contacting Windy City Diamonds Victor respon...

After Contacting Windy City Diamonds Victor responded to my email immediately. I had an heirloom piece that I wanted to reset for an engagement ring. Victor was thorough yet concise in his explanations and advice which made it great to work with him, especially since there were some time constraints on my end. He was ready and able to work with me on the redesign and kept in contact between meetings which is always appreciated. The ring turned out beautiful with full compliments and no complaints, the design team did well. We also needed a resize and Victor was able to help with this as well. Thank you WCD!

DiamondCluster

DiamondCluster

4.9