Ernesto Escareno

Review of DiamondCluster

During my visit to Chicago for my wife s big award...

During my visit to Chicago for my wife s big award ceremony a week ago; I decided to walk down the magnificent mile to find something memorable to give to her as a gift. I stopped at this beautiful shop called Windy City Diamonds just a few blocks away from the Millennium Park. I was greeted by Victor Gomez, one of their sales associates, with a warm cup of coffee. It was great because the temperature outside was around 10 degrees. I told him what I had in mind and what my budget was. He promptly started searching for the best gem. Not only that, he started asking questions to make sure he understood what I needed/wanted. He showed me several items and even though they were beautiful, none of them were what I was looking for. He did not give up there though and finally found two beautiful white gold diamond pendants placed in a 14K white gold chain I really liked. I could not decide which one to get. He knew I was having trouble deciding so he searched around and saw a nice lady that shared the same body and facial features as my wife, based on what I had told him during our search process, and asked her if she could wear the pendants so I could see them on an actual person. That did the trick. As soon as I saw the pendant on her neck I knew which one was the one my wife would love. I decided on the pendant with the princess cut, fitting for a princess. They wrapped the diamond and chain in a beautiful box with a lovely bow. Long story short, my beautiful wife loved the present! I received praise from all her co-workers whom where there to witness the award ceremony. I could not have done it if it wasn t for Victor Gomez and the staff at Windy City Diamonds store. THANK YOU SO MUCH Victor!! You saved the day.
Ernesto E.