Purchasing experience was awesome and the team really knows how to take care of customers. I was in and out of there within 2 hours. Thank you very much for the Diamond Honda team for taking care of me and my wife!!! 5 Stars all the way!!!
Always a great experience when coming to this location. The service is fast and convenient.
Had a great experience here, first time at this location. I was shown what I needed to get done and explained thoroughly everything I needed to know, looking forward to come back again.
Thanks to Gabriel in the service department!
In bought a 2018 Honda Accord Touring 1.5T. Super happy with the purchase and Jimmy Tang's service is excellent.
I would recommend him to my friends and family.
This was by far the smoothest car purchase I have ever had...Jae Lee made it so easy, it was actually pleasant buying a car, I might do it again...
Price increased, service quality dropped, parts delivery takes longer time.
Over worked, Not happy , Poor leadership , Long Hours under staffed, People are out for them only, no training in place, no leadership, they hire people in charge that have no right being there! I m out of here!
I had such a great experience here when I got my car! Jae Lee made sure I felt comfortable in the car and showed me all the features. He was very easy to talk to and answered all my questions in depth. Thank you.
Everyone at Diamond Honda was great. Super helpful, not at all pushy, and they gave me a deal I was happy with. Jay and Adan were especially helpful.
Salesperson Jim and his manager Michael Cha helped me buy a beautiful Honda Civic. We will tell everyone about Diamond Honda!
This was the best car buying experience I have ever had. David Cho is welcoming and friendly and not pushy. He got us a great deal on a brand new civic. Thanks to David, I successfully bought the car I wanted.
My father bought a car here and the salesman, Freddy Castellanos, was courteous, patient and professional. Made the car buying experience easy and stress fee. Would buy from again.
Tony Lam our assistant was awesome !
Very professional, ,Very hospitable, informative and efficient!! :-). My Honda HRV Touring was serviced as scheduled! And I was able to go on with my day as schedule! Thank you Tony Lam and the awesome Honda REPAIR Team!
Susan Armijo / Gerald Tello :-)
I wanted to give a shout out to Jae Lee at Diamond Honda. He really went out of his way to answer all my questions and listen to what I wanted. I recommend him to anyone looking to buy a new car! I will most definitely be back!
When you get your car serviced at any dealership, expect to spend half your day here! Bring a book, bring a laptop, bring a tablet, bring anything that will keep you from ripping your hair out...seriously folks!
The prices are obviously more expensive than a regular body shop, but you get quality Honda service and parts here.
The guys working here at the service area seems pretty cool. I have been here a couple of times and I don't have anything to complain about besides the wait. Tip: You get 10% if you check in on Yelp or even if you just ask since you're coming to their service instead of another.
They also provide shuttle service (to and back) till midday for free, up to 12 miles. It's always nice to tip the driver, but not required.
Water is provided, but be prepared to just wait, wait, and wait. I'm still waiting!!!
PS. Alan helped me today and he was super professional and nice...if you need a Mandarin speaker, he can help you without a translator.
The oil change service is good. It was $60, I did a walk-in and the whole process only took 40 minutes. They go into detail with you about the state your car. Then, you can decide what you want to do with their suggestions. Overall, good experience.
Great customer service, great layout, not much more you can ask for from a car dealership.
My experience here today was awful!! Very disappointing. The way they run their shuttle service was bad!!! They need to hire more courtesy shuttle drivers!!!!
My fiance and I were looking for the new Honda Fit EV to take advantage of the lease program with unlimited mileage. We'd been calling dealerships all over Southern California and everyone was sold out. When we called Diamond Honda, Jr. Saldua helped us and said that there was one still on the truck. He kept us posted and informed that the car was for sale and that as soon as it was off the truck, he gave us a call to come down and lease the car. We really appreciated his follow-through and service throughout the sale!
Amazing service and they have great offers, which includes students graduation soon! Jimmy Tang was my salesman and highly recommended!
I just bought my brother's 2008 Accord and needed to get some repair service done. I am SO glad I found Diamond Honda! I could not believe what a great job they did in making sure the car's maintenance was up to date and they cleaned my car so sparkly! I will definitely be going back! Really loving my Honda and Diamond Honda's "no pressure" professional service team!!!
Had a 7:00 am appointment, got right in not much waiting. Tony Lam was my service rep, very polite and knowledgeable. Got everything that my car needed, plus got to use my coupons that were mailed to me, which really helps.
My wife checked in at 10:am just for an oil change. She received the keys back after the job was done at 2:30pm. 4.5 hours later....the rating is up to you. 4.5 hours waiting for an oil change....IT'S RIDICULOUS!!!! 4 and a half hours!!!! Don't deserve a specially the service advisor Kristina Haas for allowing the situation to take place. 4.5 hours ....
Finally got my new car in diamond Honda with the best sale Dennis, had the best service ever and the best price. They are definitely patient to answer all the question you have about your new car, and they have a lot service to make sure your satisfaction after you purchased. Starting to love Honda.
Purchase my car there. Service was fast and helpful staff s to assist. I was in car accident before I purchase my car there. Jimmy was greatly helpful during the stressful time of settling with insurance companies. I love my new purchase. Thanks Jimmy
Jimmy made our whole experience much easier. Very knowledgable and is very straightforward. Which when buying or leasing a vehicle is an attribute and makes the process run smoother. I do plan on attaining another vechicle and because of the people there including Jimmy I will definitely be going there for my next car. Thank you very much for all the help and information you all provided.
Excellent and exceptional service. From Darin Camacho to Paul and everyone in between.
Thank you very much every one for giving me great deal on my daughter's first car. Mr. Andrew, you got an excellent team working for you.
Mr. Joseph eventhoigh we didn't meet but thank you for setting me up with Mr Darin Camacho and his team, thanks.
Used cars are more expensive than the 0 miles ones.
I carry my cars even an oil change every time I need it and I like the price
Silvia was amazing. she went above and beyond to get my car serviced and back to me before the promised service time and took care of the warranty issues . she even took the liberty of calling me after the service to keep me up to date on when i can take my car back in for the warranty repairs.
If I have a choice, I wouldn't come here. It is the closest one to where I live. People here have some attitude problem. Otherwise, it got the job done.
Great purchase experience. Jimmy Tang was very helpful and knowledgeable.
Very detailed servicing. Rafael Ornelas provided excellent customer service. He kept me updated of the status of my vehicle. Thank you.
From beginning to end, Joanne Martinez my service consultant provided me with an excellent experience. Great job.
As a walk in during these hard times I expected at least an extended wait. Instead they were quick, efficient, and even provided me with an unexpected free shuttle to pick my vehicle back up. They've been great for years and they're not losing the touch.
Elmo is by far the best advisor I've had. This dealership gets you in and out quick!
Joanne Martinez provided me with excellent customer service. She is a great asset to your team.
I was in and out in less time than estimated. As usual, they found more things to add on to my bill, with my permission, of course.
Decent service. Salesman is kinda new to his job. Had to talk to manager for better offer.
Here take my come is toyota and every time I come to do maintenance service I have to wait 2 hours since you have to order the parts then what is the appointment for?
They couldn't figure out what was wrong with my car so the service manager tried to blame it on something I did. "Helpful" ... yeah, right
I am very satisfied with Raul Jimenez's service and thank him for helping me
My family and I have been purchasing Hondas for years! I love the fact that they look sporty and are gas efficient. But what makes me keep going back to Diamond Honda is Roland's amazing customer service skills. He has always gone above and beyond to make me feel like family and really pushes to get me exactly what I want. If you truly want a great car shopping experience, ask for Roland!
Did an online request went in the next day and spoke with the senior sales consultant Jimmy Tang and a few signatures later I came out with a new ride. They do everything possible to get you the car you want at a fair deal. Thanks again! The whole staff was very friendly and welcoming as you enter and while waiting around.
Best car buying experience. Every step was smooth. The wait was reasonable. All the staff were friendly and seemed happy to be working there.
I just bought my Honda Accord Sports from this location. I had an awesome experience right from the time of negotiating the deal until the time of taking the car out of the showroom.
The go to guy was Mr. David Cho. He is such a humble guy, never trying to oversell or provide you with any wrong information. I would definitely recommend anyone looking to buy a Honda Car make a visit to this location if you have not already.
Thanks Diamond Honda for the wonderful experience!
This is the worse dealer ever. They completely ripped me off. I would not refer them to anyone . Screw this place . If you like shity customer service go here. They will lie to your face.
This is a review of Diamond Honda and, specifically, our sales rep Luis Hernandez. He was extremely helpful, courteous and knowledgeable about our vehicle. Car shopping is about as much fun as a colonoscopy, but Luis made the experience much more bearable. I highly recommend him!
The service people are great compared to those in the sales department. Elmo was a very nice and professional person. But I wish they call me after my car was done instead of I calling them!
One of the floor managers (Dennis) is not a professional person at all. When I bought my car he offered me to refill my car fuel tank twice and also a discount of about 20-40% on any item I purchase from their store. These two offers were given to me because I asked for a discount. He said I can t give you discount but will give these two offers I mentioned above.
After couple of months I went to get the fuel, he said he never promised anything like that to anyone. After back and forth discussion he said I ll refill it for you and you never ask for it again!! I paid more than $35k for my car, so why would I come and ask for a $100 worths of fuel!! He need to learn how to talk to people!
I have been advised not to do any business with this place but unfortunately I did not hear those advices!!
I enjoyed David Cho's service. He is polite and professional. Thank you for helping me to get my ideal car. I highly recommend David Cho to everyone who wants to purchase new or used car.
My first service for my new lease. Easily the fastest service I've ever had. I've leased from Lexus, BMW, Audi, Jeep and they beat all of them. On top of that friendly and attentive. My go to guy will be Alan Chan.
diamondhonda.com
