Detran MG Reviews

Transferring my bike was quick I arrived 13 00 hrs 13 40 I was already leaving

The procedures adopted because of the covid were very good.

Horrible! You schedule the appointment and still have to face a gigantic daughter!

Super trained professionals, excellent service, now the service is more technological, quick and easy to schedule

Staff prepared for a good and professional service.

I wanted to know the forecast, I need to transfer a vehicle. If the 30 days pass with the stay there it is difficult right

Ten years that I use the service of the gameleira van, every year that I go I am only disappointed more an employee more rude than the other, more and more poor service, they think they do the users a favor.

It always takes, always crowded, a real public agency, slow, backward, bureaucratic and expensive.

It takes absurd, ignorance of authorities, I paid the 19/20 single installment and my documents nothing ..

Very weak website nothing works. You meet all the requirements and only the mandatory field. Since everything was filled in within the order. I didn't have to provide a phone number if I didn't do anything.

It has been 35 days and they sent my wallet. They are terrible professionals.

Terrible attendance! Before I did everything on the same day, now I had to go three different days to do owner transfer services !!!

The service was good and fast, today there is a general slowness. The inspection starts quickly, but the issuance of documents does not. There are no attendants and thousands of preferential passwords enter the front. I think they are paying older people to go ahead with third party services. I do not believe that there are so many preferred people. It is clear that there is something wrong, in the shadows of the law and nobody does anything. Shame that system. I am almost two hours waiting for a normal transfer and the password is at 38 while the prefecture is already at 160. We need to call Globo for a report on this ...

Horrible. Terrible attendance. The website orders you to schedule, you schedule, get here, you have to schedule something else first. The phone doesn't tell you what to do ....

It takes a long time for my first license to be ready and on the website it says that in 48 hours you can get it.
att: I have been waiting for more than 50 days.
too bad.
disgust of this Detran

Lousy place to be driving examination area. You pay a lot of tuition at the driving school to develop the car and in that area you only dodge dogs and people who are in the middle of the street all the time in a tumultuous place ...

Terrible attendance. Polite employee looking like she's dealing with a bad guy. There must be people prepared to serve the public. Employee identified herself as Denise and we paid them their salaries. Grade 0

You have to enter the website and make the appointment.

It was great. I loved the scheduling system. It was much better than before the Pandemic changes.

Easy, I have nothing to complain about, I understand the moment of restriction that we are going through

Scheduling for efficient vehicle inspection and registration. I never thought it would be possible. Public body of congratulations

Now in the pandemic, with a scheduled time it is wonderful. It was not a simple task before.

It has no comfort. Unsuitable place for inspection.

It is very good, with the scheduling improved even more. The surveyed box 36 and very professional attended me with a differentiated education to what I was used to. congratulations.

There should be a machine like a bank to remove the password in the registration division, this schedule is very bad, we need agility.

Detran's phone misfortune leaves you 20 minutes waiting, listening to music, and they don't answer you !!

THE ORGAN DOES NOT ACCUSE ANY INFORMATION THROUGH COMMUNICATION TO THE POPULATION, AND AND THE SERVICE LACKS THE PURPOSE OF THIRD PARTIES.

Unprepared professionals. Lack of organization. The only part that works is the inspection but the professional who does the same doesn't even say good morning. Surreal queue. Many windows for few attendants.

I stayed in the queue for 4 hours until I received my password to request the document. Before that it is necessary to do the survey, which can even be considered quick in relation to the rest. Portrait of the incompetence of the Brazilian public sector.

The surveyor named aurea who attended to me, very polite note 10

Like any public service in Brazil, and below criticism.
Ridiculous.

Forced service, they think they are superior to someone.

I never want to go to that place again, 1 star is still a lot, for this place to have a bad title needs to improve a lot!

I find it absurd to have to go 3 times to make a transfer, the impression of the doc that it was time to pass to have to return 2 days later.

A little disorganized in the queue outside, as the neighborhood itself does not support the demand for cars lined up in narrow streets, however the service inside is excellent and fast.

Little information on the part of the agency and solicitation of dispatchers at the door.

To transfer of vehicle ownership, the inspection schedule is great, but after the inspection you should schedule for the vehicle registration personnel to assist you, whose scheduling is only possible for one week after the inspection. Due to not being able to schedule an inspection and registration on the same day, you have to go to Detran at least 2 times, further complicating the taxpayer's life.

I was very well attended, very fast, was scheduled for 8 am, cordial, polite surveyor. Very good

Crowded place, everything has to queue, will transfer or resolve any pending takes lunchbox because delay saw aff ...

A star is too much. Hostile environment in the surroundings, bandits intimidating trying to sell unnecessary services, there is no parking, the policeman who attended me during the inspection was EXTREMELY rude and authoritarian. In addition to the unreasonable THIRTY-day service deadline for scheduling! Confusing service. Honestly, a life delay. It doesn't get any better.

While at the service of Detran it was good but the dispatcher tricked me into saying that there were things in my car that would not be approved and if I was not approved I would have to reschedule just for the other month. And I had to pay 70 reais for him to do nothing

For the demand to change the document number at source, even in a pandemic season, the service was very good.

It does not work as described on the website and is required to make password and license number prints! Look at the photos and see what is correct. It did not allow me to enter without the necessary impressions (copy from XEROX) Unnecessary expense 5 reais plus emotional disturbances and much waste of time.

In addition to losing the day to get a car, the service is expensive, the process is confusing, and the environment is terrible. They don't even have toilet paper in the ladies' room.

Lousy service, an unwillingness to serve the population, which by the way has nothing free there, anything has to pay and yet we are treated with ignorance and neglect

Super attentive staff, showing interest in helping ...

Loved the scheduling system. It should definitely be. Very efficient.

I don't know why there are 30 windows, if only 4 or 5 work! I have been waiting for 3h to be attended and the slowness, will still take more than 1h. Nonsense! To get here, it's a harassment of people who get in front of our car, offering signs and I don't know what. Another nonsense! In the surroundings is difficult to park. It is not possible to have this type of service when there is a structure to decrease the waiting time.

Unfortunate the way that most officers do care, appear to be paying please ... Education ZERO.

The service was brief, not least because I used the services of a reputable dispatcher!

Very long waiting time, it didn't even seem like a scheduled appointment!

You have to have patience and time. Ok vehicle solves easy.

Bad experience. Disqualified public service, great lack of respect for the citizen. You pay dearly and there isn't even a bathroom with toilet paper to use! Speaks seriously! In addition to the horrible things that we have to watch in terms of attitudes on the part of the authorities. Unfortunate.

Even with large quantities of vehicles the service was quick.

Thank you very much for service that God blesses everyone in the name of Jesus Good night

Scheduled service is to be congratulated, continue with the scheduling. Perfect

Fast, agile, objective, service at the scheduled time, inspection area with good lighting, ventilated, high ceilings. Why not 5 stars; a good unanswered day, all extremely committed, and the fact that I had to use third-party services so that the desired service (change of owner) flowed more quickly.

As always, bureaucratic. They always complicate. The goal is not to answer and solve you, and to complicate and push.

I have lived with this hideous place for 30 years. The desire and euphoria in purchasing a car ends when I have to regularize it as prescribed by law in the DMV of BH. The last time I was there, I paid a dispatcher to get the documentation on the Friday before Carnival, I spent more than 4 hours waiting for a 2020 document to come out. Amazing ........ system down! I left home at 6:30 pm, without a car ID.

Impossible to get any information via phone. I'm out of the state and every time I called or the attendants were rude or did not know how to take my doubts. As a taxpayer is revolting

Some policemen don't like to pass on too much information. However, there are others who are super attentive. They should inform times for password withdrawal, on the website it informs that office hours are until 16:00, but the delivery of passwords is until 15:00. Whoever arrives at 3:01 pm will be left out.

What can I say about a place, I can't say here. Everyone already knows

I was at the bank of Brazil inside the DMV and I was properly attended to within the new normal caused by the covid 19.

It is the sector of Detran MG that performs inspection, registration of vehicles and qualified. Located in the Nova Gameleira neighborhood in BH, it is easily accessible by Avenida Amazonas. Service is normal for both inspection and vehicle and person documentation processes. Currently due to a pandemic, any process at Detran requires scheduling, that is, if you need to make a transfer, you will have to schedule an inspection, document registration and if there is a plate change, it is scheduled for another date to take the plate and get the current document. .

I was very well attended inside. Now outside, the insistence of dispatchers who seem to have a very strange access to pass in front is ridiculous. 120.00 reais. BRAZIL. They offer a service that does not exist - to pass in front of those who have scheduled an inspection - AN ABSURD. Public ministry where are you my son ?????

A public agency that works, I had a good impression, it was a long time ago that I went to the place ... I hope it will always be like this!

Center of the general incompetence of the state. An adventurous governor who appoints adventurers to public office and a place like this becomes unacceptable 15 days trying to solve a plaque problem and nothing. I was able to see how the corruption in this place is clearly visible and without limits.

Lack of guidance to get there. The constant address is the exit and not the entrance of the building

The last time I was there I took a line of five blocks for inspection and six hours of chair to file the transfer documents. Terrible!

First-rate service. Not to mention agility for transfer congratulations .. !!

It is already going for 2 months that I am trying to get the documents and license plates of the vehicle and do not rotate the document. Financed car and not even have any kind of preference! Precarious situation

During the pandemic, Detran is working very well with the scheduling system ... The service is organized and all the demands I requested through the scheduling, I was very well attended and I can only thank you.

It took a long time for me to be attended and there were many surveyors chatting.

The service scheduled for the inspection of the vehicle was fast.

Employees respond with ill will, long queue and a lot of unnecessary crowding.

Bad service, unprepared and uneducated employees. They don't have the slightest question of solving problems or answering questions. I wonder why I pay so many taxes, since the service that is provided to us reaches such a low level.
Honestly the worst service I have ever received.

Service takes place quickly and within the scheduled time.
Furthermore, there is no crowd of people.
Nevertheless, there is a lot of bureaucracy to carry out vehicle transfers amid the pandemic of the corona virus. In addition to having to make two appointments to carry out an inspection and transfer, they created a third appointment to return the plates and deliver the document. That is, you lose two days to make a simple transfer.

A shame, a bumpy area, funeral home owners stop in a forbidden place hindering traffic, as well as the good development of vehicles, in addition to hindering students' exams. Full of policemen and do not take action.

A lot of work. Organized, clean and available there public!

It remains in the same structure of 20 years ago, always in difficulties of internet, the fall of operating systems, generating queues and delays, allowing the "emergimemto" of extra fees, etc., etc., pitiful.