My buying experience was very very good. Brian the sales rep was exceptional at his job making me feel informed and answered all my questions. I would definitely recommend this place and I will buy my next reefer here as well.
Excellent place to buy and repair your trailers. Ive bought two trailers here and my salesman Eric always takes excellent care of me no matter what i need. Service staff is great and takes care of any issues right away. Would reccomend Eric for all your trailer needs!!
Bought my first brand new trailer from Desert Trailer Systems. Very happy with my purchase so far. Worked with Tim King in sales department. I plan on buying more equipment from them. Thanks Desert Trailer Systems!
Everyone who reads this review i want to let you know that everyone at Desert Trailer Systems are true PROFESSIONAL and all around great people! My experience there was A++ Jack the owner know how to treat his customers right, from day one I felt right at home there. This company should be at the top of your list if you are looking for a trailer.No matter how big or how small you will get treated like a king my hats off to everyone at Desert Trailer Systems thanks so much to all of you!!!
Glenn
from Wicked River Transport
Tough place to get into, but once you've gotten in, the employees are 'jonny on the spot!' When I went to try and figure out what was going on after getting parked, an inspector was there and ready to go! 15 minutes (10 of which was me wandering around) and I was out of there. Office staff were all smiling and ready to help. Great place to do business. Fantastic staff!
I needed some notary, enailing and scanning stuff done for a matter today. Being 2400 miles from home I didn't know where to turn and then I thought of my friend who is a Salesman at Desert trailer systems named Todd St. Vincent who sold me my trailer back in January. The trailer has been perfect.... They took care of things that weren't even their responsibilities helping me every step of the way. They are an excellent company to do business with!!!!!
Wow is all I can say they gave me excellent service sold me a beautiful trailer for my Moving and Storage Company I recommend them highly for your trailer needs they have brand new 2017 trailers with reefers and have the brand new air suspension system where are if your trailer is less than 16000 pounds and weight it lifts up the front axle no other place in the Western United States has that call them today at 602 272 - 8910 and ask for Jean The Trailer Queen
The Best! Mr. Jack & Ms. Gene are totally awesome! They made it happened so we can buy 2 trailers; and their customer service, and their staff its unbelievable nice!
Not sure who they re drivers are but one of them damn near killed me! Flying up the highway, came within 2 feet of my car and then veered over in the passing lane almost taking out another car! Whoever was driving should never be on the road!
Super service..... my company leases a trailer from here... always top notch service....
TIM KING that is all you need to know about this place! Goes ABOVE AND BEYOND and helps with anything and everything. Always able to help and is always willing to make things right. If he doesn't answer your call right away he always calls you back . Outstanding customer service from this guy. You want customer satisfaction ? then Tim King is the name.
From management to the folks at the shop very impressed. Their professionalism was beyond my expectations. Friendly environment great attitudes, i mean im just really happy with their customer service. I definitely recommend this place, if i could give them 10 stars i would.
Thank you Eric ,Rob and the rest of the team..
Jaime Vargas
805 Transport
Horrible horrible customer service. They are such a liar. They told me I got approved to finance, then they said there is a problem with the auto that I was gonna buy, after waiting for a week. When I went back again, they said I wasn't approved the first time and they are not doing finance anymore. This happened within couple of weeks. They don't know what the heck they are doing. Never called me back when they said they are going to. There was no option to rate ZERO, otherwise I would choose ZERO. Wast of time.
If you need any type of trailer desert trailer is the place to go good service and good people there to help you or whatever you need and trailers and service I highly recommend desert Trailer Sales TJ
Eric and staff are kind and helpful we have used them to purchase 3 trailors they always work hard to give us the best deal
Bought a used trailer here to get me started and it was the best investment ever. Great company and I will only take my trailer to their shop here in Phoenix, AZ.
Desert Trailer Sales ROCKS. TIM IS A GREAT MAN TO DEAL WITH.
We had such a great experience purchasing our 1st trailer from desert trailer systems aside from the front desk receptionist to was very good at giving dirty looks and being very rude. I would be disappointed if any of my employees conducted customer service like she does..
We came all the way from Chicago to buy a trailer from Desert Trailer Systems because their price was the most reasonable and no other dealer in the USA had a trailer available for pick up except for them. Right when we walked in, the service was outstanding; everyone very polite, going out of the way to help and the transaction was smooth and processed very quickly. We bought a new trailer and had a unit installed by another company. Few hours later we realized that the marker lights were not working so I called the office. They arranged for a technician to come in the middle of the night and when he couldn't fix it, we were told to come back with the trailer. They knew that we were in a rush getting back to Chicago and when we got there in the morning they already had a brand new trailer ready for us. We were very impressed with the way they handled the situation and we recommend them to everyone. THANK YOU to everyone at Desert Trailer Systems!!!
Super nice employees. Specially the ones on gocarts. They help!
Eric and the staff are great.Always friendly, professional and respectful.
Thank You Desert trailer team.
Family run company. Excellent customer service. A great group of people. Will recommend this company to anyone.
Bought a reefer trailer. Driver picked it up and it didnt have an air chute. I asked sales to send me a chute and i would install it myself. I reached out about three times but never resolved. Many refrigerated warehouses wont load you without an air chute
They're great and honest people take your business to them they will take care of you Edward Hampton CEO of Circle H Intermodal
deserttrailer.com
