Delhi International Airport Limited (DIAL)

Delhi International Airport Limited (DIAL) Review

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4.5
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M
3 years ago

Huge, organized, shiny! Travelling out of T3 is on...

Huge, organized, shiny! Travelling out of T3 is one of best part of my every journey. I love everything about this airport. However one thing that can be improved the warmth of the airport support staff. They're polite, don't get me wrong here. But that politeness at times feels forced and robotic. If you can ignore that, which I do, travelling out of T3 can be AMAZING!

I
3 years ago

Indira Gandhi International Airport (DEL) is one o...

Indira Gandhi International Airport (DEL) is one of best airport of India. World class facilities available here. Security level is very high. Behaviour of airport staffs are helpful and friendly. Interior design and decoration of this airport is fabulous. The lounge facilities are also great. There is a big food lounge, multiple cafes all around the airport premises. Very spacious and tidy, Organised, Professional service.
Thank you . . . .

M
3 years ago

This is one of the best airports I've visited. The...

This is one of the best airports I've visited. The labeling, markings and information display are easy to notice and the staff is very helpful. Adequate eateries are there and so is the variety of products at the duty free.
I loved the magnanimity and the cleanliness. Lounge is spacious but needs slight improvement in food quality. The themes keep on changing to keep up with the various festive moods we have in India. Terminal 3 as of now is dedicated to all flights of Air India, Jet airways and all other international flights.
It is well connected to the city via the metro.
It's one of the busiest airports in the world and adding to it, the traffic woes of Delhi, it is recommended to start from your place keeping some buffer time on your side.

K
3 years ago

Excellent airport with great facilities. You won't...

Excellent airport with great facilities. You won't get hungry or bored here if you have time on your hands. The duty-free is nice and you can pick up a good bargain sometimes. If you have to go and receive someone from Terminals 1, 2 or 3, it's extremely difficult to get there as there is construction going on and the sinages are pathetic. In a nutshell, getting to the airport is a pain but once inside, it's pleasant.

P
3 years ago

It is the world's best airport whether u talk in t...

It is the world's best airport whether u talk in terms of services or the space or yhe decoration or the technological advancement at the airport. You will be surprised to see such an advancement in India. I have been a frequent traveller and has been using IGI airport frequently. U can shop at various top notch branded shops and even avail things at nominal shops. Food court offers all varieties of the world n Indian cuisines.

V
3 years ago

I've been there many times as i always schedule my...

I've been there many times as i always schedule my departure from there. The food is awsome and you can buy many other stuffs. The security administration is well desciplined (which should be monitored crucially At Every airport). U may've to cover little bit more distance while reaching any terminal as it is outspreaded in huge area. Metro station is accessed nearby so you dont have to worry about.

B
3 years ago

Very clean and tidy airport.

Very clean and tidy airport.
Extremely people friendly with adequate signage and instructions.
High standard of covid precautions being followed.

A
3 years ago

One of the largest airport with all facility, havi...

One of the largest airport with all facility, having both intl & domestic flight service. Neat nd clean well decorated airport,i just love this. Couple of days ago i took flight ai 401 to ccu(kolkata). good experience with Air India officals, always humble & happy to help the passenger.organised professional services at its best

S
3 years ago

Simply awesome. World class airport or i can say o...

Simply awesome. World class airport or i can say one the best airport in world. Cleanliness, staff, architecture, design is world class. Terminal 3 is sooo good. Slient airport. Restrooms are ok need some maintenance there.

S
3 years ago

Undoubtedly it s the best airport in India. At eve...

Undoubtedly it s the best airport in India. At every aspect u rate this it would pass with distinction. From vibrant ambience to variety of food,supportive staff,ample amt. of parking space,great lounges. Though it s one of the busiest airport of the world still it manages it s customers very efficiently. And there s been said much about T3 so I won t add up to it but rather talking should be done on other terminals..well on comparisons with T3 certainly T2 or T1 lacks way behind but there comparisons are not realistic at all..Overall of u want to get spoiled with world class airport facility that u wish u could avail come right here at igi..truely amazing.

A
3 years ago

Travelled on 11th Nov via vistara from delhi to Ba...

Travelled on 11th Nov via vistara from delhi to Bangalore from T3 terminal.
Was asked to show my ticket( on mobile- no printout required ) and 1id proof by a CISF person behind a glass barrier.
Then moved on to give my bag in check in not, not so much rush. Further proceeded for security check here I found that people are not maintaining any kind of distance or so.
After security check it was a breeze no hassle.
But given Covid situation I strongly believe the middle seats should be kept vacant in all airlines.

R
3 years ago

Though it is the International Airport and is in N...

Though it is the International Airport and is in National Capital,so it is required to provide utmost facilities and stand beautiful too. The IG airport is 10/10 for that. The only problem one can find sometimes is the distance between T1, T2 and T3.

K
3 years ago

A very nice airport

A very nice airport
Lots and lots of comfort and too many options if one wants to shop.
I always love visiting this airport.
There are lounges at reasonable prices if one lands at midnight, do checkout the lounges to stay for some hours..

A
3 years ago

It is awesome experience to Landover at indira gan...

It is awesome experience to Landover at indira gandhi international airport, there are too much green area inside the terminal. It is very easy to move in the terminal due to many walking escalators. There are many international and domestic food stalls for both vegetarian and non-vegetarian food hunter. There are many choices for rest lounge. It is very nearby from domestic airport. It is One of the best airport in the world presently. It is well maintained and managed airport. It has good atmosphere feeling due to the green trees and island. I like to visit again and again.

A
3 years ago

All the stufs are too helpful..

All the stufs are too helpful..
If anyone first in IGI don't worry about it.
All the facilities are good.. toilets are also clean..
Overall a perfect airport..

P
3 years ago

Chaotic, dirty.

Chaotic, dirty.
At departure the immigration clerks are so slow, it's appalling. My immigration clerk was averaging about 3 or 4 passengers per hour. Pathetic. Long lines of passengers waiting for hours on end. They better quicken the process.
The washroom was dirty as well as filthy. Used paper towels were overflowing from the garbage containers.

J
3 years ago

nice

About Delhi International Airport Limited (DIAL)

Delhi International Airport Limited (DIAL) is a subsidiary of GMR Group, one of the leading infrastructure developers in India. DIAL was established in 2006 to operate and manage the Indira Gandhi International Airport (IGIA), which is located in Delhi, India. The airport serves as a major hub for both domestic and international flights, with over 70 airlines operating from its terminals.

GMR Group has been at the forefront of developing world-class infrastructure projects across various sectors such as airports, energy, highways and urban infrastructure. The group's vision is to create an institution that will last for generations to come by delivering sustainable value to all stakeholders.

DIAL has been instrumental in transforming IGIA into one of the best airports in the world. The airport has won numerous awards for its facilities and services, including being ranked as the best airport in India by Skytrax World Airport Awards multiple times. DIAL's commitment towards providing a seamless travel experience to passengers has led to several initiatives such as self-check-in kiosks, e-gates for immigration clearance and baggage drop facilities.

Apart from passenger services, DIAL also focuses on cargo operations at IGIA. The airport handles over 600 thousand metric tonnes of cargo annually and has state-of-the-art facilities such as temperature-controlled storage areas for perishable goods.

DIAL's commitment towards sustainability is evident through its various initiatives aimed at reducing carbon emissions and conserving natural resources. The airport has implemented several measures such as using solar power for lighting systems, rainwater harvesting and waste management practices.

In addition to its core business operations, DIAL also contributes towards social development through its Corporate Social Responsibility (CSR) programs. These programs focus on education, healthcare, environment conservation and community development initiatives.

Overall, Delhi International Airport Limited (DIAL) stands out as a top global player committed towards creating sustainable value across all aspects of its business operations while contributing positively towards society at large. With its focus on innovation and customer-centric approach coupled with GMR Group's expertise in infrastructure development - DIAL continues to set new benchmarks within the aviation industry globally.

Delhi International Airport Limited (DIAL)

Delhi International Airport Limited (DIAL)

4.5