Definitive Healthcare, LLC has proven to be a vital tool for our company. Their application provides our teams with the knowledge and insight they need to have strategic and insightful conversations with key decision makers within the healthcare industry. In regards to customer service - we have been given a 5 star experience each and every time we have contacted the company.
Absolutely terrible service falsely advertised. Do not buy! Especially with the year long contract. They will sue you if you want to break the contract after discovering that the service does not do what the contract promised.
Product falls short of mark; unacceptable for the sophisticated user, given limitations of major source of data, i.e. publicly available Medicare cost reports
The data, analytics, and insights Definitive Healthcare provides are simply invaluable. We rely on their data to support all aspects of our sales cycle, and the folks at DHC are always eager to help train and answer any questions we might have. DHC is valued and trusted partner.
Terrible service. False advertising. Do not do business with this company.
As President, America s for ConvaTec, a $1.8B publicly traded chronic care company, we invested in a relationship with Definitive Healthcare earlier this year. The data, analytics and insights we ve been able to garner have been invaluable.
Our biggest unmet need prior to engaging with Definitive was finding a way to improve our sales teams ability to effectively target/ segment their accounts/physicians. Since using the Definitive database, we have seen a material jump in overall sales efficiency and effectiveness. Most importantly, this has led to an increase in profitable revenue growth. Additionally, our dollars invested on lead generation for marketing campaigns has improved.
Finally, the folks at Definitive have been extremely responsive to our needs, and have shown a true commitment towards building a long term partnership.
I couldn t be more positive about Definitive Healthcare as a company, and the unparalleled products and services they ve offered to us.
Full endorsement!
Tim Moran
President
ConvaTec America s
I was introduced to Definitive Healthcare by a colleague in a different business unit, and was immediately impressed. The site is incredibly easy to navigate and quickly find the information needed. We are in the medical device industry and use a variety of data contained on the site: financial trends, counts of specific DRG procedures, and executives among others. We have even leveraged the RFP notices to gain some additional business! Very valuable info and a great company to work with!
Definitive Healthcare has my professional endorsement of being an outstanding business partner while I was at Kforce Healthcare, Inc.
Since my earliest involvement with their representatives assigned to us, especially Colin Madigan, I have found their company to be world class in many ways. Their excellent response time and continual updates to the database were of use to our organization, in addition to, always being fair, courteous and professional in every respect. Definitive Healthcare is an example of a business partner that made you feel that they valued your business. I would recommend reviewing the services they have to offer.
Group Director, Kforce Healthcare
There's a serious lack of knowledge on the side of their sales team and the CAN-SPAM Act. No regard to request to stop emailing our team.
My company has been using the Definitive Healthcare database for over a year now. We recently renewed our contract with them and we have been very happy with their service. Joe Mirisola and Colin Madigan are my main contacts there and their service has been superior. When I need a special report, Colin sends it to me the same day as I request it. Joe answers our questions promptly and thoroughly, giving us tips on how to maneuver around the site.
The information we get from Definitive is current and navigating the website is very easy and user friendly. We particularly like the tabs with the affiliate facilities in each record as well as the Executive contacts and Technology tabs. And we have been able to gather great information from the News and Intelligence section.
Thank you Definitive Healthcare!
Definitive Healthcare, LLC is a leading provider of healthcare commercial intelligence. The company specializes in transforming data, analytics and expertise into actionable insights that help healthcare organizations make informed decisions. With a focus on uncovering the right markets, opportunities and people to shape the future of healthcare, Definitive Healthcare has become a trusted partner for many of the world's leading healthcare companies.
At its core, Definitive Healthcare is all about helping its clients succeed in an increasingly complex and competitive marketplace. By providing access to comprehensive data sets and advanced analytics tools, the company enables its clients to gain deep insights into market trends, customer behavior and competitive dynamics. Armed with this information, they can make more informed decisions about product development, marketing strategies and sales tactics.
One of the key strengths of Definitive Healthcare is its ability to provide highly granular data on specific segments of the healthcare market. Whether it's tracking physician prescribing patterns or analyzing hospital utilization rates by region or specialty area, the company has built up an impressive database that covers virtually every aspect of the industry.
But it's not just about raw data - Definitive Healthcare also employs a team of expert analysts who are able to interpret this information in meaningful ways. By combining quantitative analysis with qualitative insights from industry experts and thought leaders, they are able to provide clients with a holistic view of their target markets.
Another important aspect of Definitive Healthcare's offering is its focus on customer service. The company prides itself on being responsive to client needs and providing personalized support throughout every stage of engagement. Whether it's helping clients navigate complex datasets or providing strategic guidance based on market trends, Definitive Healthcare is committed to delivering value-added services that go beyond mere data provision.
In terms of specific products and services offered by Definitive Healthcare, there are several key areas worth highlighting:
- Market Intelligence: This includes detailed profiles on hospitals/health systems; IDNs; ACOs; physician groups/practices; long-term care facilities; payers/insurers; medical device manufacturers/distributors; pharmaceutical/biotech companies.
- Analytics: This includes tools for analyzing claims data (e.g., Medicare Part A/B/D), hospital discharge data (e.g., CMS Hospital Compare), prescription drug utilization (e.g., IMS Health) as well as custom-built dashboards for tracking KPIs.
- Consulting: This includes customized research projects focused on specific business questions/challenges facing clients (e.g., new product launch strategy).
Overall, there are many reasons why companies choose to work with Definitive Healthcare when it comes to gaining insights into the complex world of healthcare commercial intelligence. From its deep expertise in analytics/data management to its commitment to customer service excellence - not forgetting their unique approach towards consulting - this firm has established itself as one among few top-tier providers within this space today!
definitivehc.com
