De Huismeesters Reviews

was here to get a key for someone .. early 2x rented a house from these house masters .. good housing corporation

House has poor insulation, toilet noises are clearly audible from 2 neighbors above you, window frames let water through (would be looked at, did not happen after a few months) and they cannot call back. Price / size ratio of the property is somewhat okay but looking at the quality it is outrageous that the rents have been increased at all in recent years.

Have been asking for attention for my problem for years, but my complaint is not taken seriously. And that FOR YEARS !!!!!!!!!! They lie in front of you ...... Very sad!

I am not happy with the mice pest and then not stoking the journey in my house

It is always the same, always the fault of the resident. Have contacted them 100 times already. They do not know call back, or they call you back for something completely different ..... And just send you letters how good their service is bright !!!! 1 star is already too much

Because the Real Estate manager is once again unavailable for a long time and I therefore do not have to expect a response, I just throw my email to him here, as it summarizes my experience with renting at De Huismeesters:

Best ...,



I am very sorry how my complaints about the house have been treated. I was not called back time and time again, it took a long time and the energy consumption was labeled as not exorbitantly high. With some good will it could have been arranged in three weeks, but I always had to call afterwards without hearing. And then came corona. I would like to urge you and your employer to prepare everything there as soon as possible for the next tenant. I understand why the house is suddenly offered 60 per month cheaper, but it is not always possible. The consumption is too high, the insulation is poor and the communication and treatment were poor. I also had the idea that no one within De Huismeesters is aware of who does what and where the proper papers are. See the situation surrounding the solar panels, which no one could figure out how they got on the roof of a building of De Huismeesters.

In my new home, twice as big with a partner there, the consumption so far is one-tenth of the consumption in that studio. And here we also cook electrically. That says enough.

Sincerely,

Most worst: corrupt, Crooked liers, there renting houses are terrible conditions! Don t rent from them!

All the contact I have had with the Caretakers has always been good. I never have problems with repairs o.i.d. and is always professionally answered on the phone. All in all an excellent housing association!

The best of the city of Groningen for me for more than 30 years.

De Huismeesters is completely sorry for its tenants. This year I received the letter about the rent increase. In this letter they have the courage to start with:

"These are special times because of the coronavirus. The work of De Huismeesters is now continuing. Where possible, we offer extra service. That also means that we adjust the rent."

Apparently, increasing rent is an extra service during a crisis.
They are Charlatans.

Oh and if there is something to repair your house they will not help. They prefer to pass their problems on to the tenant.

Poor housing corporation, if I can finally get away with it I will do it immediately! Never rent from the caretakers again. Everything that goes wrong or is not the fault of the tenant they never take their responsibility it is always the other his fault terrible housing corporation is it !!

Promise everything and after that you will hear nothing.
I have been waiting for 5 years for a new bathroom and toilet.
PEOPLE DO NOT RENT THROUGH THE HOUSE MASTERS !!!!

Great housing association, always willing to help.
Nice staff.

EXPENSIVE PROPERTIES! BAD MAINTENANCE! WORSE CAN'T! AN OLD WOMAN CALLED THERE KASS ALLOCATES PROPERTIES TO FRIENDS AND FAMILIES OF HER! THEIR STUPID USELESS DIRECTORS CALLED BLACK WITH ANOTHER OTHER ASOS THERE ARE THE SAME! STAY AWAY AT THIS PUSSY CLUB!

If I could give a half star I would have done that.
Ownership of mine has been darkened.
And stable behavior if you do not record once

I think it's a shame how they deal with complaints. There is also discrimination between residents. What is being repaired by the neighbor is refused to me with a cold story about a building decree. I am considering reporting to the discrimination agency because all my repair requests are being dismissed.

Worthless! I strongly advise you not to rent from this company.
Communication very poor!
Do not keep appointments!
Every time, the blame is shoved into another man's shoe.

Very bad company, There is always cut back on maintenance, then I came into their home, there was water drain for water washer, and I was very happy with it. Based on that, I chose this home. After three years it was dismantled by sewage company Van der Velden (also very poor and arogant company) with the reasons that he stands off that floor, and that the diet is not so beautiful. After two years, my days became so busy that I had to purchase a dishwasher, and I asked Caretakers to repair it. They came up with the story that they don't do dishwasher maintenance, and I have to repair it at my own expense. Hello, if you rent a hat and car with air conditioning, and the air conditioning broken is that hat that rental company does not ask you to repair air conditioning at your own expense, because they do not do air conditioning service ??? While you pay every day rent this car and you would like to enjoy its extras, and maybe they express you opted for a car with air conditioning, because you want to start using these extras. That hat completely nil about man. That is not service, but people plucking. With a lot of effort, they have repaired the drain. Today I bought a dishwasher, and a whole floor in the watter, and also broken, thanks to the good service from caretakers ,, because drainage has been very poorly repaired, and he smacked like crazy. I called the story and of course got angry, and I got barked by an arrogant employee, that I have to thank them that they want to do something with the dishwasher dishwasher, because that does not fall under service what they do. Yes ,, Thanks Huismesters, that some Friday through the week and me floor broken today, thanks to you, ,,

Dear people, don't go into the sea with that company. Once signed, and you become their slave for years.

Very bad experiences with De Huismeesters. Promise a lot, do not keep their agreements. Communicate poorly and always put the problems back to the tenant. There is still a lot to improve in this organization, pick it up once and don't be so arrogant to deny it.

The problem is always with the tenant, they try to sew you every time when you move house by having you fix things that were not good when you moved in. My second home was not habitable for 2 weeks because the pipes immediately broke when I turned on the heating. In the same house I was woken up by an excavator who had an accident against my back wall, 1 meter from my bed, never had a bell or a letter to warn me that they were busy in my backyard, never had a bell or note with an excuse. When I left my first house, an employee told me to leave the keys in the house, I checked if they could get in, but he really wanted that. The day I had to hand in the keys I received a phone call and they were already counting how much money it would cost me that they had no access to the house (duh). I only got away with it because I happened to have forgotten one of the 3 bunches of keys and so had the opportunity to retrieve the keys and bring them to them (while I was with a client who couldn't appreciate it). The operator I spoke to was very hostile.

It is that you cannot go anywhere else if you have few points and they know that very well.

Great rental company! Telephone contact is super and quickly accessible. When something needs to be repaired or you have another problem you will be helped quickly! I had a mouse infestation that was neatly settled in one day, and I got rid of this problem quickly!
with the broken key of the barn door too, the next day I had a new lock!

Very satisfied with the service and good communication! I'm glad I switched to De Huismeesters !

Very poor to not helped by the operator. Was very unsympathetic and raised his voice several times to come across as "dominant". A customer-friendliness course would certainly not look out of place. I am used to calling agencies, but never helped so badly as now.

I need them after 5 years you will be helped so ...

Great organization, you are helped when you ask for help, and they take complaints seriously. People who complain might be better off looking for work so that you have the money to buy a home of your own. Take matters into your own hands! For example, if you do not agree with the decisions of an organization, you can also choose not to rent here. Logical right? And if you already choose to be unemployed, for example, and can only afford social housing, then be happy with what you get. Because without social housing you would now have been living on the street, and that is annoying. Fortunately, we all pay taxes so that you have a roof over your head and can worry about these things. Bunch of paupers. SEE YOU, you whiners.

Greetings, Saint and (possibly Black) Piet