Crowne Plaza Liverpool City Centre Review

Fantastic hotel in a fantastic location. Staff are super friendly and more than happy to help. Would recommend this place to everyone.

Our daughter gave us a gift of a break at the Crowne Plaza and it was the best gift that we have received in a long time. We had a room with a lovely view, the room was very nice and the staff were excellent. The breakfast was 1st class and the staff very friendly we had a evening meal in the restaurant and we received excellent service and a great meal

Very good venue for the Ronald Mcdonald charity ball. Entertainment was fantastic and the staff were all very friendly.

What a fantastic hotel. Didn't use the leisure facilities but next time we will. Staff were very polite, helpful and went out their way to ensure we were comfortable.

Very nice view from hotel if you are staying in crown plaza Liverpool City with awesome atmosphere

Lovely staff, great child friendly hotel. Great breakfast buffet & comfortable beds.

Friendly

Friendly

Thoroughly enjoyed my first visit to Liverpool and my stay at the Crowne Plaza. The staff were very welcoming and nothing was too much trouble. The restaurant staff were fantastic, recommending places to visit, they were brilliant More

Amazing room was gorgeous clean warm well equipped staff are lovely generally nice atmosphere.Bar area comfy airy n clean all in all a fab hotel

Bit pricey and staff a little unhelpful. But good location. Kids can't use the swimming pool after 7pm. Very comfortable and clean.

Excellent hotel, rooms fantastic, parking charge for a coach is horrendous

Very pleasant experience. Staff were very polite and helpful

Sound hotel. Good location by the River Mersey, town walkable, decent bar and food, usually a fair bit going on, very friendly staff, rooms fine, clean, if unremarkable.

Very nice hotel, lovely staff and nice rooms. The only negatives are the WiFi isn't the best on android phones and some of the towels smell a bit damp. Other than that it is a great place and would definitely come back.

Very nice hotel if your looking to stay on the water front of liverpool

Window view from 428. Also right outside views of the dock

Always good, attentive staff. Clean and comfortable.

Called in to meet relations staying there. staff very friendly

A very well appointed hotel, although a good 10-15 minute walk from the shops / main part of the docks.

Exceptionally helpful staff, nice room with a bath. Will be staying again. X

Had a couple of drinks at the bar, was alright, would go again

Fab friendly bar staff, service was excellent, food lovely

IT was an amazing night for James. From the James Bulger Memorial Trust

Clean accommodating room with friendly staff and in a good location.

Visited for a wedding and stayed the night. Excellent time. Would recommend, the rooms were good also

Good place to stay; great staff. Some elements of the gym are a bit dog eared. Otherwise great.

We were treated like royalty, best hotel experience I've ever had. Ordered room service for the first time and it was so quick and the food was fabulous. The bed was comfier than our one at home, staff were always there for us and put in extra effort to make us feel special on our wedding night.

Came here for a Saturday afternoon drink - a nice outdoor seating area overlooking the dock, however exorbitant bar prices and slow service overshadowed the visit. Wouldn't return.

The spa was absolutely gorgeous, the room was lovely, the bed was unbelievably comfortable.

Comfortable room, nice restaurant, helpful staff. WiFi was not terribly good, especially on Android devices.

A modern hotel that is situated at the pier head in Liverpool. It caters for large corporate functions and has a decent swimming pool and gym. Typical hotel prices for this standard of hotel.

Second time we have visited this perfectly placed hotel well within walking distance ta all major attractions this fascinating city has to offer,the staff carry out their duties in a most professional and courteous manner,always very polite with a smile on their face and very helpful, these qualities are fast disappearing within our society nowadays, good sized rooms,presented to a good standard,we only took breakfast st the hotel as there are lots of restaurants near by when out and about,but enjoyed our experience. A big thank you to all staff,you made our stay most memorable, we look forward to our next visit,Gavin &Catherine

Nice hotel. Polite and friendly staff. Very good dining and leisure facilities. The wifi speed was very poor though.

Great location , comfortable room with fab bed. Loads of choice for breakfast, with the addition of a swimming pool on site for early morning swim

I didn't actually stay. I just used the rapid EV charger in the car park. But the person on the desk was very helpful and validated my car park ticket. I know where to go for an emergency rapid charge next time I'm in Liverpool. Thank you!

Great location. They have thought of stuff that you really need like an iron, a hair drier and some bottled water. The restaurant offers a good variety of food. Well worth it.

They were brilliant with us on our wedding day, nothing was a bother and the cleaner is a boss blue as well. Up the Toffees Wendy.

Breakfast has a great selection. The staff all seem friendly and helpful. Rooms have all the expected amenities.

Nice but room had a few faults, broken bath panel, damage in bathroom dirty windows TV remote missing and several other small problems.

Excellent service, room was clean and comfortable with several complimentary items. Food in the hotel was a bit expensive but otherwise it was a very nice stay.

Great Christmas party venue although dance floor a little small for the numbers. Drinks very extensive.

Nice clean large rooms with a great view. Friendly staff.

Highly recommended hotel situated very close to the city center. Service is amazing. There's a pool and spa.

Don't bother looking anywhere else. All staff are always friendly and helpful. Rooms are spotless. Great waterfront views from the rooms. Restaurant is very good.

A bit noisy, but expected, was ok, receptionist, very friendly

Fabulous hotel.
Staff were very welcoming, room was lovely .
Choice of breakfast was very good .
Will definitely visit again

Convenient location however parking is expensive. Rooms are a good standard but not large. Air conditioner was able to both warm or cool the room. On the fourth floor and apparently under the plant room there was often a noise as if on a ship but not too disturbing. Staff were very helpful. Was busy in the evenings with large events.

The food was pretty good abd the service was also good.

I did not stay at the hotel. I attended a works conference and didn't find any problems. The food was provided and was to an excellent satisfaction .

Great service from staff. Good sized room. Fantastic buffet breakfast.

Doorman was really helpful. Came for the Liverpool game, Liverpool won so no complain. Comfortble stay

Great location with many rooms offering waterfront views. Breakfast is good but a bit expensive. Fantastic friendly staff that make you feel welcome from the moment you step into lobby.

Great Hotel right next to Liver buildings. Visited Starbucks coffee available inside which was great. Greeted by doorman, service quick and sharp in lobby and cafe / bar areas, never waited.

Fantastic stay, loved it, I couldn't recommend the hotel enough. The location is ideal, beautiful room with a view, the staff is very nice and helpful. Gorgeous breakfast with plenty to eat.

Nice.. Friendly and a very comfortable room. Upgraded to a suit.. And it is so nice where you have extra room for your comfort.
The breakfast is till 10:30 in the morning.. And it is rich..
I would recommend this hotel.. Clean and handy to the citiy's attractions

Well situated for the Albert Dock and Baltic Triangle areas of Liverpool. Good conference facilities, with friendly assistance.

Fantastic location, the staff are so helpful and friendly, would highly recommend! Hope to stay here again in the future...

I attended a meeting for work at the Crown Plaza. The venue was large and spacious, the staff were attentive without being overbearing and the hotel overall had a high standard of cleanliness. I think the venue would be suitable for family occasions such as weddings and christenings as well as work based meetings.

A lovely hotel on Liverpool's Riverfront nice staff and clean rooms

I like this hotel and highly recommended it.
location in the centre of liverpool walking distance for everywhere, restaurants, museums, the shopping centre and so on.
moreover the view of the rooms it s was amazing.