High standard hotel, friendly and professional evening staff, rich and delicious breakfast served during the Ramadan period, spacious and clean room, excellent wifi connection, I will only stay at this hotel if I am passing through this hotel.
Good location, rooms are enough, but nothing fantastic.
Normal breakfast.
Bar only serves drinks, has restaurant but is not working ...
I was expecting more from a 4 star hotel. Service.is good but actually the structure is quite old and the bath was even spotted
The price is good for the location and the service you get. Probably will book there for my next visit to Brussels!
Great 3 night stay to visit brussels, Gante and Brujas. Beds are of a good size and the cleaning is 10/10. Bathrooms need a serious update.
Easy access from public transport for train/metro/bus.
Breakfast is expensive but its brussels so...
Beautiful hotel, hospitable service and truly comfortable
Comfortable, spacious rooms, carefully decorated, wooden floors. Welcoming and friendly staff. Breakfast and great gym. A little more care could be taken when dusting the ceilings, there were large cobwebs. The rooms are not well soundproofed. But I will definitely come back with pleasure!
Good place. Got upgraded to executive room so very nice. But there were issues in terms of wifi and electricity. Wifi signal was very bad. Electric outage for about an hour was there in 2 of my 4 days stay there..
Good spot in centre of the citty.... Pitty the town was flooded with Gypsies who are pretty annoying by times
Good but lack of professionalism on the part of the luggage manager
Very good. Easily accessible and centrally located. The rooms are comfortable and the staff helpful.
Nice hotel, well-kept, friendly staff, just a pity that there is no swimming pool
Clean, spacious, quiet and comfortable rooms. The staff is very friendly, especially the reception staff, always willing to help. The hotel is close to the train station, public transport, shopping centers and the Great Plaza.
Great breakfast, if you can get the seven Euro rate!
Very nice decor, good location, friendly staff, comfortable beds, what more could you ask for?
I was there at the conference i, the lounges and catering, and the location was perfect for transportation.
Brilliant service, really great rooms, comfy beds, good breakfast... couldn't have asked for better!
The staff is highly qualified 4 star hotel located just in front of the beginning of the rue neuve (shopping artery)
Parking just in front of the rear exit (Paid parking, ticket to be validated at reception to get the flat rate)
Direct accessibility to bus, taxi and metro at 25 meters.
Spacious and luxurious interior
7th floor bedroom upper range: high luminous ceiling large double bed; round table, buro, smart tv, telephone and fridge bar, bathroom with tub.
Nespresso coffee machine
Iron and board
Air conditioner
Strong points: impeccable service and free multimedia area, fitness sauna (separate men and women)
Weak points: for a famous Crowne Plaza hotel the rooms are not renovated or luxurious poorly insulated from the cold and inefficient air conditioning
Fridge bar without more just cola water and beer (not justify the high-end prices)
No USB cable in the room to charge a smartphone.
All the same, it remains a high-end hotel (excluding single rooms) with impeccable service and staff and a rich and varied breakfast.
Ideal for weddings as a ballroom
House theme: artist Klimt
Very good hotel
I don't consider it exceptional because the views of the room they gave us were to a wall, which gave a bit of a feeling of being locked up.
Very nice hotel close to the city center.Two minutes walk from the famous rue Neuve.The metro station one minute walk from the hotel.The room was very nice and spacious.We had a free upgrade to the room and the view was fantastic!The staff was very kind and helpful from the reception to the girls who where cleaning the rooms.Except one-two persons in the breakfast hall who were very rude when I took to taste some tea bags they told me that It wasn't allowed and "ici ce n'est pas un magasin".Their behaviour was unacceptable as they should respect more their clients.We aren't friends..All things considered except this incident I reccomend this beautiful hotel and we will come back!Thank you for a nice stay!
Comfortable hotel near the North station in Brussels. It is a large, updated hotel with meeting spaces. The rooms are spacious and clean. The assorted breakfast. The location is central and very well connected, although in those streets there is not the best atmosphere of Brussels is very close to the center.
Standard Brussels hotel, small rooms, not the best service.
Everything was perfect, big and clean room, attentive staff, good choice for breakfast. I advise you with your eyes closed.
Good service especially the waiters of the breakfast the two Arab gentlemen impecqble
Awesome hotel both for business and pleasure travel
My family stayed there for 4 days.
Excellent Staff & General Manager. Good Hotel, nearby North Brussel Trainstation(10min. walk).
We got a nice Family room with BedSofa(although the Sofa could have been a bit better)
Good location for sighsteeing& travel around city. Public transportion is very good.
Huge "City2" Shopping Mall across the street, with a lot of shops& restaurants.
Only beware: Brussel Trainstations are not the nicest areas to go around after dark.
the service is really bad, especially the front desk receptionist Christophe. they oversold the room, and lied to me by putting at the other hotel who didn't know a thing and no preparations for me.
All well except house keeping, parking and general service... These are so poor
For one night in Brussels during the Pride. Great hotel, only the room they had promised us (with a view of the botanical garden) we did not get.
Great place to stay. Awesome breakfast and great staff. Only bad point was the air con didn't seem to cool down the room so was rather warm at night
Hotel classification but a bit older, several things in the room that would have deserved to be cleaned / repaired.
On the other hand, the acceuil, the bed and the breakfast were spotless.
Establishment of very good quality, very good benefits
BEWARE the week after leaving the hotel I started receiving charges on my credit card after paying the bill. A billing disaster that I'm still trying to solve.
The rooms are unfortunately small. You look at a wall with windows. My room did not smell good either.
In the future, I will use other hotels
V nice hotel, everything is available in ur room, staff are v friendly, its located in city center.
Breakfast is tasty!
I was there Dec.2018 it was a nice trip
Came here to present at a conference. Everything went smoothly and staff were calm and attentive.
The hotel is a 10-minute walk from Bruxelles-Nord. It is recommended to exit out of the west (centrum) side. The atmosphere on the other side is very weird.
The front desk staffs are friendly and helpful, especially the newly arrived Taiwanese staff.
I was upgraded to a room with a view on the botanical garden. The bed is very comfortable and we were pleasantly surprised by the complimentary drinks in the fridge. Also, the hotel is fragranced by the subtle and elegant scent. I would like to know What aroma is that.
It takes about 10 minutes from Brussels North Station to the hotel. It is recommended to take the exit from the station west. The atmosphere on the east side is very strange. The counter is very kind, especially the Taiwanese staff who have just arrived.
I was promoted to the room facing the botanical garden. The drinks in the refrigerator can be enjoyed and the bed is very comfortable. The hotel has a faint scent, which smells a sense of quality and doesn't know what perfume it is.
Good overall comfort but aging hotel. Surely was a palace in the previous century.
There is history and is magnificent. To that extent, the facilities are old, but they are clean and clean.
I think it's a good hotel.
The room was awful with very bad bathroom plumbing took half hour just for shower of a person. The food was average for vegetarians
Joining the 3rd Scientix Conference was a great privilege.
Fantastic location for shopping, restaurants and access to public transportation. Great rooms and good Wi-Fi.
It is peaceful and beautiful. From the location, interior design, reception, the smell inside the hotel corridors, carpet, room and room service are excellent. The ideal location for any tourist who would love to visit Brussel because it easier to access every major tourist attraction. The parking is easy and cheaper if u using a car.
4.8 / 5
The location is very good, it is next to a busy shopping street that goes further downtown. The room was nice nothing special, no negatives. And the service was good, helpful staff and nice breakfast.
The rooms price is high, but is similar to the other hotels prices ( which are also expensive ). Unlike the others, the breakfast cost is lower and also there have a free internet available. The hotel restaurant have a good reputations, but I never test it. The bar is very nice place, there have different types of Belgian beer.
Good location to visit some tourist sites. For example, it is one block away from the hop on hop off stop. Easy to walk to the fish market. There is a square (Caterina) where there are several restaurants, with very good food.
The only thing is that the girl who receives the guest at breakfast is not friendly, very sharp and not at all helpful.
Courteous service, excellent cuisine. Relaxed atmosphere.
It's good because all the places to visit are in its surroundings.
Excellent! Our stay was very pleasant, has all the necessary amenities for travelers in a beautiful space, remodeled and adapted to new needs, we will return !. In the photo the views from my room
Great hotel, very nice staff, nice, attentive and attentive. The rooms are clean and very well equipped. The breakfast buffet is just wonderful, fresh. Everything was perfect. Thank you, see you soon.
Good location, spacious rooms, the bathroom was a bit 'dated, clean. Good choice of breakfast.
Nicely located hotel with good food and bar. Close to train station and walkable distance from city centre
Good hotel with nice rooms. Very central. Good breakfast. The staff is also very nice
Crowne Plaza hotels are always excellent, and this one is no exception. The lobby looks grand and you immediately feel welcome. The hotel staff is very friendly.
My room on the club level was spacious and had everything I needed to relax after work. The bar/restaurant downstairs is medium-priced I would say (then again, it did not seem to be inexpensive outside) , but the quality of the food is very good.
There is plenty of paid parking around the hotel, though Rogier seemed to be the best parking garage as a hotel guest. At least for this garage you can pay the parking fees at the reception and have them add it to your bill. Very convenient.
Will go there again!
Great hotel, very close to the city center. Best breakfast I have seen in Brussels
Highly recommended Spacious room with lots of light and views of the Botanical Garden. The bed is large and very comfortable. Excellent breakfast Located next to the Rogier station and near the North Station. The decor is cozy and the staff friendly and helpful.
Excellent customer service. I enjoyed the croissants at breakfast a lot. The staff are also very helpful.
crowneplazabrusselspalace.h-rez.com