Cozens-Hardy LLP Reviews

First class service from beginning to end. Claire Watson was approachable and conscientious and very efficient. Would recommend to anyone.

Anna has been brilliant support to us, providing expert advice during our conveyances. Timely, thorough and professional. Having moved many times before - this has certainly been our best conveyance experience. I wouldn't hesitate to recommend her.

Claire W is always fantastic at keeping us up to date with cases, whilst removing all the pressure from us as clients! Professional throughout, whilst still having an approachable human side! Will be used again!

Utterly appalling. Their service was terrible from start to finish. They were incredibly slow, didn't reply to emails and then told me 2 days before we exchanged that they needed several documents otherwise they couldn't exchange, incredibly stressful for me.
Also when they had to transfer funds to me after completion, it took over 5 weeks for them to send out a cheque. It was clear that if I hadn't kept chasing this up, they would have kept this money.
I would never recommend this firm to anyone.

Really amazing experience, used for a business acquisition and commercial lease. Genuine review and strong recommendation

Highly competent conveyancing from a very friendly, professional firm. Our solicitor was proactive and we always felt confident that things were being chased from our end. Regular updates were reassuring - and a cheery phone call on the morning of completion, nearly 8 months down the line, was brilliant to receive!

Claire and Anna were fantastic for my residential conveyancing, and everyone I dealt with was efficient, informative and responsive. Will definitely use in the future.

Extremely professional and approachable services. All queries and communication responded to quicker than anticipated making for a very easy process.

Having just completed a sale and purchase using the excellent Claire Watson at Cozens-Hardy I have to say I have found both the firm and Claire in particular, to be first class to deal with throughou the process. Claire's professionalism and efficiency is a credit to the firm.

Damian Short is without doubt an arrogant, rude and difficult man without even the basic customer service skills. I will not hesitate to defer anyone from using this firm of solicitors for that reason alone. Pity I have to even give 1 star rating!

Fantastic service straight to the point advice no messing about super communication I would recommend family law solicitor Mr white to anyone excellent service best I've had. Thank you so much Mr White.

Excellent solicitors. Lovely staff who are all very hardworking. Recommended.

Sandra nunn was my solicitor years ago for a custody battle to bring my children back to scotland. One off the best solicitors I could have chosen thank you sandra been many years now but your someone I can never forget 100% professional

I was completely happy with the efficient service provided in dealing with my mum's power of attorney. All the staff I dealt with were helpful and considerate and responded fully to questions as they arose. Special thanks to Claire Nelson and her assistant.

Cozens-Hardy has been absolutely excellent the whole way through our conveyancing. Everyone I have dealt with in the team has been highly efficient, communicative, informed and friendly. I have never had such a positive experience with conveyancing solicitors in the past and this has been a revelation!! I will be recommending you to anyone I know moving/conveyancing. Thank you all!

Anna handled the conveyancing for the sale of our house. She was excellent throughout the process, keeping things moving and keeping us well informed. It really felt like she was in our corner!

Excellent customer service. Smart reception and clear professional advice.

We have used Cozens-Hardy a number of times to purchase property. They are clear, efficient, helpful and friendly. Highly recommend.

Use these clowns at your own risk. Slow and inept, and have ultimately compromised our ability to resolve a boundary dispute thanks to their incompetence

I recently used Claire Watson at Cozens Hardy to assist in a house purchase, and found her and her team to be very good. The staff are friendly, I was kept up to date throughout the process and any queries I had were answered promptly via both email, post and phone. The prices were reasonable for the service provided, and I would definitely recommend them to other homebuyers.

Received excellent conveyancing services selling and buying property. Even Estate Agents commented on the quality of the service and how 'on it' they were.

Really helpful and such a pleasant, thorough, professional service from Claire Nelson. Highly recommend.

We were recommended to use Cozens-Hardy, but didn t expect such great service. We couldn t recommend Anna Farquharson highly enough.

Very disappointing. Where do I start! Used CH to sell our mums house after her passing away. As you can imagine this is a Very difficult time but CH did nothing to make it go smoothly. They even prepared contracts selling the house we live and rent instead of my mums address. Staff were condescending and rude at times and I would not recommend them to anyone

I've used Anna Farquharson (assisted by Tracey) to purchase two properties and on each occasion have been wowed by the speed and service given. Anna is the only Solicitor that I have come across that gets on with the task at hand without the need for chasing. Even on more complex transactions issues are swiftly resolved with time still taken to explain areas that need explaining. I recommend her to everyone I know who is moving

Claire at Cozens-Hardy was very professional and friendly, responding to all our questions swiftly. We felt really well represented and supported throughout the process of buying our house. I only have praise for Claire and her colleagues and would certainly recommend this firm.

Cozens Hardy acted for me on both my sale and onward purchase - always very helpful and at the end of the phone whenever I had queries. Would certainly recommend them and have already done so.

We have been working with Leanne and her assistant Autumn for several months when buying our first home. Always we received prompt answers and help. Everything was clear. We understand solicitors have a workload and the house buying system is too complicated here in the UK (and costy) but our solicitor made the process smooth.

We updated our wills with Cozens-Hardy LLP. First-class service. Helpful, informative and highly professional throughout the process.

We used Cozens Hardy while moving house recently and they were brilliant.
We were represented by Georgie Harrington who was assisted by Autumn Orno.
They were both excellent, extremely responsive, polite, professional, and were able to explain anything we didn't understand concisely, and in a way we could make sense of.
The while process just seemed to glide by without a hitch, and with only very minimal input by ourselves.
They were worth every penny we paid them.
A big thank you to everyone at CH who helped with our move. We'll be seeing you again, next time we move.

Shared Ownership Purchase

Cozens-Hardy
It took over 17 weeks to complete my transaction. It was for the outright purchase of the remaining 50% of my Shared Ownership flat, of which I already owned the first 50%.
It was a straightforward cash purchase between me and the owners with no mortgage or loans involved.
After many times chasing this I eventually wrote a letter of complaint.
The reply I received gave a stock reply about how the delays were firmly with someone else, offered no apology and as a client I was shocked to read the statement, and I quote,
If you feel that we are not acting in your best interests, then we would suggest you appoint an alternative solicitor .
Disgraceful customer service.

Phew, buying and selling houses can be a stressful business! Luckily I had Cozens Hardy in my corner who were brilliant and kept on top of things throughout. I highly recommend them and often do.

Professional negligence doesn't even come close. Worst firm EVER! Avoid like the plague.

Efficient and thorough. Couldn't ask for better service.

Would not reccomended nor use again. The solicitor I had often didn't respond to emails, did not keep me informed along the process, which left me worried and often concerned. I was very disappointed. A shame as they were recommended to me and seem to have some good reviews, perhaps I was unlucky with who I had? I can only speak as I find.

Cozens-Hardy all the way for ALL legal work as far as we're concerned. Anna & Tracey did a fantastic job helping us buy our new house. They made a very stressful time much easier than our first time round! Would highly recommend.

I have bought and sold a number of properties over the last few years, using Philippa Rudd on recommendation, after a disappointing experience elsewhere. Philippas attention to detail, calm and extremely professional manner down the years has never wavered, even during the stressful moments. I would not use anyone else for my conveyancing and have, in turn, recommended Philippa and her team to friends and family. Always an excellent service.

Been using them for 2p years. Very good practise Jane and Andrew brilliant

Please avoid this firm of solicitors like the plague. They treated close members of my family terribly. I also feel they were manipulative, asking them to sign documentation without reading through.

We are absolutely disgusted. Also, they are yet to provide a breakdown of costs.

Helpful, professional and always happy to speak to you and keep you updated on progress. They were a very important part of our house purchase.

This review pertains to the conveyancing aspect of their services. I have used this firm in respect of family law, disputes and will service which were all good. However, their conveyancing service is amateurish. Not checking their work, forms submitted from other parties, using a calculator seems to be a challenge other than for their own bill. I doubt I will ever move again, but if I do this firm will not be asked to do the job.

I have used cozens hardy for many years now and they have always performed above and beyond my expectations. Leanne and Autumn worked on my most recent house purchase/sale and they were the solicitor in the chain that were actually acting on anything. They did a terrific job and are a credit to the company. I will be in touch soon to look into sorting a will. If your after a solicitor in Norfolk use cozens hardy as they are reliable and get things done. Alex

Michelle Collins has provided a very clear, helpful and professional service.

Shocking - we asked them to investigate access to our building plot. They sent letters and a site map to the relevant parties but the map they sent was of a completely different plot (about 200 yards away). We were not aware of this as they More

Really good hassle free service when completing the purchase of our property. Being our first property and not really knowing everything, they were extremely helpful and made the process simple. The process was quick and efficient and was all completed start to finish within a month. Would highly recommend!

It's well kept and tidy, but let's face it, you don't go here for a good time. Waiting area is comfy.

Thorough, professional and prompt conveyancing services, highly recommend.

We've used Cozens Hardy for three property purchases and would us them every time. We used a different solicitor (with a great local reputation) for another purchase a couple of years ago (because the vendor had already instructed CH) and had a much inferior experience. Would highly recommend.

Always someone available to talk . Great solisters and truthful with you

Cozens-Hardy provides outstanding service across all aspects of their business. We have used them for conveyencing many times as well as for our wills and they have always been courteous, professional and quick to respond. They work to our deadlines and nothing seems to be too much trouble. Excellent in every aspect of customer service.

I am an estate agent and deal with a lot of solicitors in the Norfolk area. Cozens Hardy; particularly Rebecca Edwards is fantastic and send us weekly updates so we never have to chase them for any news. 5* rated

I have worked closely with the conveyance team at Cozens Hardy for the past 15 years, during this time, I have experienced a consistently high level of service and excellent communication throughout the firm. I have no hesitation in recommending them to others.

I had a very good experience working with Anna, very accommodating and helpful even though I stalled my purchase due to Covid. Would definitely recommend using Cozens-Hardy