Courtyard Marriott, Wooddale Illinois

Courtyard Marriott, Wooddale Illinois Review

Reviews 366
4.1
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T
4 years ago

WARNING: This hotel has HD TVs in the room that th...

WARNING: This hotel has HD TVs in the room that they disable the inputs on. If you plan on hooking up anything to the TV, including a computer, DVD player, or bluray player, you will find out that you can do nothing of the sorts, as they have disabled all inputs on the TV. I changed my 4 day reservation to the Doubletree hotel down the street which graciously allows you the freedoms to connect what you'd like to.

C
4 years ago

Ki

M
4 years ago

I was at the hotel, in the lobby, at the same time...

I was at the hotel, in the lobby, at the same time that Eric & Rob Bogue-Longhini were at the desk. I observed the entire confrontation they had with the desk person. What a bunch of a-holes those two were...speaking to the desk person in a demeaning and confrontational way. These guys give gays a bad name...I am not prejudiced and am very accepting of gays(have gay friends and relatives), but these two thought they should be treated special BECAUSE they were gay!

I guess they never learned you can catch more flies with honey than with vinegar. God help the hotel they went to. If you are a hotel operator and see them coming, turn on the "NO VACANCY" sign fast! NOT because they are gay...but because they are JERKS.

S
4 years ago

We booked the room despite various negative review...

We booked the room despite various negative reviews. I cant say anything about the fitness center or pool but we were pleasantly surprised at how well we were taken care of. Front desk attendant was very helpful and caring. She gave us some great advice to avoid the blue line trains. Room was clean and comfortable. Hotel as a whole was insulated well on the first floor, as we couldnt hear any of the incoming landing airplanes. Hallway insulation wasn't as good, as we could hear some loud talkers. All in all, of stay here again without question.

M
4 years ago

Clean, modern lobby with 'The Bistro' cafe in the ...

Clean, modern lobby with 'The Bistro' cafe in the lobby, along with the 24 hour Marketplace for snacks & sundries. Lots of parking, too. The area is nothing special, to be sure. Lots of light industry, O'Hare airport is right there, and the jets occasionally roar overhead, but it's cool. In room heating and cooling works perfectly, but the rooms seem a bit smaller than usual. Carpets, drapes, needing and linens were all new, and the place is definitely maintained and not run down. No regrets...

L
4 years ago

I loved this hotel. The pool area has hot tub and ...

I loved this hotel. The pool area has hot tub and it opens early and stays open late. All the rooms have either a patio or a balcony. The stay was comfortable because I could just go out the patio door to smoke instead of having to leave out the hotel room and walk through the halls and out the doors of the hotel

J
4 years ago

I've stayed here twice now and I'm a little disapp...

I've stayed here twice now and I'm a little disappointed. The first time nothing too exciting happened. However, I could instantly tell that this was an older hotel. Even with new furniture, wallpaper, and paint; I could tell it was old.
This time, I got in and noticed a few ants on the desk. After I got rid of about ten of them, I didn't notice any others. I lied down on the bed and started to notice ants on the ceiling. I started to investigate more and saw them on the walls, along the floor boards, on the night stand, etc...
I went down and asked to be moved. After some reluctantness by the staff, they did get me into another room. However I had to wait for them to get it ready. This was at 9:30pm, so it appeared that a maintenance man was the one that got the room ready. This made me wonder if someone checked out late and housekeeping didn't clean the room because they were gone.
Whatever the case may have been, I got into the room and it looked okay. I got settled in and was going to get into bed, pulled back the sheets and noticed what looked to be fuzz. I picked it off and realized it was dead skin. I looked around a little more and noticed hair on the sheets. Looks like this bed was not changed. Luckily, there were two beds, so I inspected the other bed. It looked fine. So I went to bed.
Next morning I got into the shower and noticed that there were little hairs on the shower wall from someone shaving and tapping the razor out on the wall. Obviously I had a dirty room. On top of all of this, the room smelled funcky.
I probably won't use this hotel again when I come back in a month. I'll spend my money elsewhere.

C
4 years ago

This place is great! Booked this hotel becuase we ...

This place is great! Booked this hotel becuase we were doing some shopping at the mall and just wanted somewhere to relax afterwards instead of driving back home. Clean room, nice and quiet and the pool was a plus. Definitely exceeded my expectations. The gentleman at the front desk was friendly and very welcoming. Will most definitely be staying again.

B
4 years ago

Room was ok, the bistro gets busy in the morning a...

Room was ok, the bistro gets busy in the morning and they seem rushed. Customer service falls as a result of that so go when it isn't busy. (Early). Dinner food was good breakfast food was microwaved

C
4 years ago

Great place, for business Or family - excellent pl...

Great place, for business Or family - excellent place, recommended for the cost-benefit !! Very clean rooms, offer free transportation to any place within a 5 mile radius, has a restaurant, business center with free internet computers, free internet access throughout the hotel for mobiles, meeting rooms, pool Heated, Fitness Center and ample parking. You can not ask for more!

J
4 years ago

The room was big and it was clean. The staff was e...

The room was big and it was clean. The staff was excellent. Only reason why this was given 4 stars is that they held over $400 on our cc for the room and incidentals and we have never experienced that before. Pool was nice. Breakfast was nice but we did not like the set up as it was long and tedious so we decided to get a refund for our paid breakfast the next day and we went to Denny s. The bathroom had his weird sign on the sprinkler and I found it comical, and that s why I took a pic.

E
4 years ago

Good value place to stay at...we always stay at th...

Good value place to stay at...we always stay at this hotel when we are visiting family in the area. Beds are clean and rooms smell good and they always have friendly staff. I would give it 5 stars but we have run into small issues before. Broken iron...broken A/C another occasion but either way they have always fix the issue or have moved us to a different room.

J
4 years ago

Given the affordable price, this hotel is much bet...

Given the affordable price, this hotel is much better than we had expected. The room is clean, and well maintained. service is good, free wifi, free pc in the lobby, you can also use the printer for free. We will be glad to stay there again next time to Chicago.

E
4 years ago

Jorene was incredible. She went above and beyond i...

Jorene was incredible. She went above and beyond in her service to make sure we had the best visit possible. I loved that our room had a balcony overlooking the courtyard and the room itself was well-kept. The happy hour was a nice bonus! I highly recommend staying here.

L
4 years ago

The hotel lobby was quite nice, with a small bistr...

The hotel lobby was quite nice, with a small bistro. The entire hotel is only one floor which was a bit odd for a marriott. The rooms inside were okay, but our TV didn't work. Also the bathroom did not have a fan, which was an inconvenience at times. Additionally no complimentary breakfast was offered and the gym was very small.

K
4 years ago

Our room was a little small compared to other hote...

Our room was a little small compared to other hotels we stay at but it was a nice hotel the breakfast was good and so was dinner the staff was iffy some people were nice and some people just acted as if they didnt want to be there.

T
4 years ago

The room was clean & neat. TV programing left a l...

The room was clean & neat. TV programing left a lot to be desired for me. Airport near by, however, not bothered with plane noise. Food a bit pricey l thought. Very decent air conditioning. Bed pass or fail; pass...

a
4 years ago

No

G
4 years ago

The hotel was ok, our bed sheet was dirty with dri...

The hotel was ok, our bed sheet was dirty with dried blood. Also our neighbors were cursing and singing out loud all night at 2:30 am I finally called front desk two different times nothing was done about the loud singing with an amplifier at 12, 1 2, 3, in the morning so I didn't get good sleep and we had to drive five hours to get home the next morning. Will not consider staying at this hotel again.

Courtyard Marriott, Wooddale Illinois

Courtyard Marriott, Wooddale Illinois

4.1