Courtyard by Marriott Downtown Toronto

Courtyard by Marriott Downtown Toronto Review

Reviews 2128
4.1
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B
3 years ago

We had a very good time at the Courtyard Toronto. ...

We had a very good time at the Courtyard Toronto. It wasn't the best of services, the nicest place to stay, wasn't all glamour and shiny, but the beds were comfortable, the air conditioning and the shower worked and the room was tidy and clean. So, for the 25-30 bucks we payed (I don't remember the exact price, but we payed really little money) it was definitally worth it.

T
3 years ago

I stayed at this hotel for a Friday evening in May...

I stayed at this hotel for a Friday evening in May and was pleased by my experience. The front desk staff was friendly and beyond efficient. My room (631) looked to have been recently-renovated and was quite spacious (though didn't have much of a view). If you're looking for the standard Marriott experience, definitely stay here.

D
3 years ago

Broken elevators, old & loud air conditioner units...

Broken elevators, old & loud air conditioner units. Hotel was 'recently' renovated but already showing heavy signs of wear and tear (have a look at the North tower elevator landing). Wi-Fi is at best 1 or 2 of 5 bars of connectivety. Toilet has backed up on me in 3 separate rooms. Extremely noisy depending on the direction your room faces.

G
3 years ago

Just got back from Toronto.<br/>We have TV issue -...

Just got back from Toronto.<br/>We have TV issue - newly installed LG smart TV. But maintenance staff and the manager on duty (Mr. Paul _ I could not catch his last name) were really understanding our situations and tried to solve issue very eagerly. I did have a good time there and it has a wonderful location and nice staffs. <br/>Only one thing I want to add is please check the water tank in the toilet. Inside cap does not fit well, so it leaks a lot of water.

L
3 years ago

Great location and great rate. Slightly lacking in...

Great location and great rate. Slightly lacking in amenities (pool was freezing, bathtub was very small and the wall mounted, pump-style shampoo and conditioner were awful) but the hotel was quite clean (less the dirty room service dishes in the hall for 2 days) and check in was pleasant and very fast

M
3 years ago

Hotel is clean and the staff are courteous. The ro...

Hotel is clean and the staff are courteous. The room is somewhat small and plain for the price. Biggest complaint is the poor sound insulation. I can hear a lot of the noise outside and there is construction across the street and I stayed on the 8th floor. They do not have control over construction but the sounds coming through wake me up at 7am sharp.

T
3 years ago

Hotel was nice & comfortable but what an awful nig...

Hotel was nice & comfortable but what an awful night and stay. A group on our floor was yelling and slamming doors all night long but it took the staff until 4am to send security up to deal with it. Very unfortunate considering we had a very early flight to catch with minimal sleep due to this incident. Staff was not very proactive in dealing with this situation until it escalated too far with loud yelling and fights all night. They seemed disinterested in the numerous guest complaints and safety concerns of guests.

T
3 years ago

I try to avoid this hotel at all costs. After stay...

I try to avoid this hotel at all costs. After staying here twice I made sure that it was my last. You ll grow old waiting for the elevator to come. Front desk staff aren t that great. Rooms are par at best; no upgrades for Elites. For the money I rather stay at the Marriott on Bay or the Sheraton on Queen. The upside to this hotel is that at least it s clean (I ve stayed at much worse).

R
3 years ago

The rooms are pretty dated, but everything works a...

The rooms are pretty dated, but everything works and is of acceptable cleanliness. Location is good and the staff are very helpful. You won t be living in your hotel room anyways, it s just a sleeping pad (or so I assume).

K
3 years ago

Location is brilliant, parking can be expensive if...

Location is brilliant, parking can be expensive if you're here for a few days/weeks ($35 before HST overnight, we stayed for two weeks and didn't know the price until we got there). Staff are wonderful and very helpful.

L
3 years ago

Stayed 3 nights for business in south tower . Quic...

Stayed 3 nights for business in south tower . Quick to fix problem with hotel safe . Staff stated fridge was working but in morning milk and water still not cold . Room very clean but all 3 nights no hot water in shower (times ranged from 6 pm to 9 pm )thought shower before dinner would have hot water . Sadly didn't help. Convenient location to Yonge and Bloor.

G
3 years ago

The hotel is well located. They are currently unde...

The hotel is well located. They are currently under renovation which is causing some noise and disruptions. My room was very nice and didn't have any major issues. I just wish the construction worker would use the service elevator only. There were times that all elevators were used by them which was not convenient for people waiting to get to their rooms.

J
3 years ago

Location is great. Easy access to the subway. Plen...

Location is great. Easy access to the subway. Plenty of nearby restaurants. Front desk staff is friendly. Only complaint and it is minor is I'm 6'1" and the shower head is great if you don't intend to wash anything above your collar bone. Not sure why they couldn't have mounted it a foot higher to accommodate all guests.

C
3 years ago

Very friendly staff and great looking common areas...

Very friendly staff and great looking common areas. However, there doesn't seem to be abbuffet breakfast but instead of opting to a a-la-cart style breakfast. Great view depending on which building you get (south or north)

M
3 years ago

Good

w
3 years ago

I had a pretty horrible experience here. My flight...

I had a pretty horrible experience here. My flight was delayed getting into the city and I didn't end up getting to the hotel until 2am only to find out they gave my room away and were completely booked. They had to send me to another hotel for the night. On top of that when I did return the next day, the WiFi in the rooms was not working for the remainder of my stay (2 days). I was there for work and not having WiFi in the room was really inconvenient. I'm a Hilton honors member and travel a lot for work. I decided to look at switching to Marriott but if this is the experience they serve their customers, I'll probably stick with Hilton.

Courtyard by Marriott Downtown Toronto

Courtyard by Marriott Downtown Toronto

4.1