4 years ago
Service was pretty friendly. They had a mixup upon...
Service was pretty friendly. They had a mixup upon check-in where they couldn't find our booking (through Hotwire) and it took about 30 minutes from first conversation to resolution. We got some snacks while we waited, but nothing really to address the inconvenience. It turns out our names were inputted wrong on their backend from Hotwire to their system. Location is amazing! Rooms are big, clean, and spacious. Slight downsides: street level noise transfered into the room to wake us up prematurely. Blackout curtains don't fully close, so you'll get light in the morning. WiFi is pretty slow and you need to pay a premium for a faster connection. Hotel ameneties are fairly standard with the gym and pool. Overall a decent experience, but I don't see a major reason to draw me back over surrounding hotel chains.