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Suggested solutions still relevant.

Suggested solutions still relevant.
On the other hand, it is impossible to have someone on the phone, do not call despite requests and do not respond to support requests.
I would like to believe that there is a surplus of work with the "RAC 0" but there are also limits to this end of not receiving current

The call waiting is systematically for each call a...

The call waiting is systematically for each call as for the questions relating to the software by chat via COSIUM "Support request". In addition, calls and calls are overcharged. Concretely; It is difficult to get reactivity when a question X or Y. To conclude the proposed solutions are always worthwhile.