I wanted to thank you for sending us the defective...
I wanted to thank you for sending us the defective pumps for free. This time I was really surprised by your professionalism and speed!
I wanted to thank you for sending us the defective pumps for free. This time I was really surprised by your professionalism and speed!
Leading company in the sector of handles and bathroom furniture
Negative experience. He responded negatively to a customer request, he did not carry out marketing oriented. For a 300 toilet brush, it did not meet the request for the replacement of a small part with damaged cremation. A company, to be defined serious, would have had to do everything for customer satisfaction.
In 2005 I bought chromed steel floor lamps (thinking: a certain investment!) Of various types (towel holder, bathrobe holder, roll holder), then in 2013 with a change of house I moved them and bought back the same ones as I had an extra bathroom ...
Here, now I look at them all and they have not changed one iota; not only that, even I can't distinguish those of 2005 from those of 2013 because they all look like they just came out of the shop!
Congratulations on the outstanding quality :-)
Bad experience. I purchased various bathroom items including a toilet brush. After a few months the chrome of the brush was damaged. I contacted my reseller who referred the matter to the company. Result: for Colombo the product was not defective, but the detergent was wrong. Needless to explain that no other chromed element had been affected by the "cleaning" (it is a very normal degreaser).
Leading company in the sector Handles and bathroom accessories.
It also markets SHOWER BOXES.
THE FAMOUS CESANA BRAND.
Bad as assistance. I contacted the company for a replacement, and the answer I received was roughly: "arranged". No advice on how to solve the problem, no indication of my requests. Even products, for what has been my experience, are scarce: handles for doors with recessed plastic closures !!! (which break to look at them). Due to their'll have to replace all the wooden door, having regard to the non-availability of a handle similar to theirs. Bah!
5 stars but deserves more! products of excellent quality.
Mr. Marco always polite and professional.
I confirmed a supply of several thousand euros and they were very prompt until the purchase. Since I asked for assistance with a defect, they are completely uninterested. BEWARE, don't be fooled by the aesthetics, the handles have flaws that you will soon regret.