Absolute worst builder around the southeast Idaho area. They will lay faulty foundations and then try to not cover it two years later. Also good luck getting warranty work out of them... if you build through them make sure you have a team of attorneys like I do.
Copper Creek Homes builds beautiful and quality homes. They take great pride in their work. All the office help and their contractors have been so friendly and helpful. I would definitely recommend buying a home from Copper Creek Homes.
Annie, Brandon and the whole crew have been wonderful to work with. We are especially impressed with the warrantee department. Our home was built with a grand entrance which leaked into the garage area. The very next day after we contacted Copper Creek about the leak, and ,on a Saturday, the roofing crew came out and completely rebuilt that part of the roof. It was completed and looks fantastic within three days! Not to mention it s been a year and a half since our home has been built and the warrantee was expired. Thank you for your excellence, especially in the area of warranty!
Good builder. I would recommend that you stay on top of the quality inspections.
We just finished building with Copper Creek Homes & it was a Great experience. Annie was amazing & always easy to get a hold of & also she always responded very quick! During the process of building, If something was not correct they always made it right!! If I had to build with them again, I would ! I also would recommend them to anyone.
These people take advantage of elderly people. My parents went to Copper Creek to purchase a home for $200k and walk out with a $280k contract. They knew what my parent's budget was and made so many empty promises. It was a disaster from the get-go. They made mistakes in the framing process with the "upgrades" my parents paid for and never ended up fixing them. So they paid for things they never received. Then they said the home came with a one year warranty but four months after closing, they refuse to come out and do repairs. And there are MANY repairs to be made! (windows make a loud whistling sound when the wind blows, they never finished the sheet rock in the basement, HVAC rattles and makes weird noises, their lot was never even back filled- seriously, the list goes on.) When asking for a reason as to why these items are not being taken care of, they said they have no more obligations to my parents. What?? It even states this in the closing documents, these are under the one year warranty and things that should have been taken care of prior to closing. BEWARE! These guys are dishonest and take advantage of people. I am definitely contacting an attorney to get this resolved ASAP.
I don t know who Copper Creek used to do the pipe work in my house in 2011 but I sure hope they have gotten rid of them. Now I have at least two leaks in the furnace room with water running out to the carpet in the basement. Last summer I had a water leak out into the garage from the washing machine. I am so disappointed in the poor building quality of this house. I would never use copper creek again.
These guys are amazing. So great to work with. By the time you're finished, you feel like family. I HIGHLY recommend talking with these folks when you choose to build!!!
Outstanding builder! The cost to quality of home we received far exceeded our expectations. The house is gorgeous inside and out. The Copper Creek team was amazing to work with, they handled working with my barrage of consitent and demanding questions greatly. Annie made the whole process smooth and enjoyable. Brandon insured after the house was built that it still maintained its high quality, and Derek oversaw to insure that I got a great house in the short military time frame I had. Highly recommend Copper Creek Homes!
We've been working with copper creek for many years. I highly recommend!
Copper Creek has built two home for us now. The first one was a great experience and the second was even better! I would recommend them to anyone. Shay, Derek and Brandon make sure they do all they can for a good experience. Thanks again guys!
We built our home with Copper Creek Homes in 2014 and have now been in it over three years. From the moment we started the building project and through to today, they have been wonderful to work with. Here are a few reasons why:
1) Even though they build a lot of homes, we didn't feel like a number to them. I felt they treated us with personal attention. We still feel that way.
2) It's impossible to build a perfect home that never has problems. However, it's important to choose a builder who takes responsibility when mistakes happen or problems arise. During the building process we experienced some issues, and Copper Creek resolved them adequately. During the first year we owned the home, we had a number of punch-list items that needed attention, and Copper Creek sent someone out immediately to resolve them each time. And now, three years after we moved in, we had an issue arise, and Copper Creek is taking care of it for us. This is the kind of company I like to do business with, and I'm writing this review to let anyone who may be considering using Copper Creek to do it. Shay (the owner) goes above and beyond to ensure quality in the homes he builds, both during construction and after. He is improving his company's processes and procedures year after year.
3) Most everything you see in their model homes is a standard feature. That was a huge selling point for us. We hate going into model homes, falling in love with everything, only to find out that 50% of what you see is an upgrade. Most of what you see in a Copper Creek model is standard, such as granite counters, wood accents, mudroom bench, energy-efficient windows and insulation, travertine kitchen backsplash, and tons more. I've done a ton of research on home builders, and you definitely get the most for your money with Copper Creek. And it's quality.
We highly recommend Copper Creek Homes.
We were hoping for a quality build with our house, Copper Creek did not deliver. I do not recommend.
We were far from picky when choosing what we wanted in our house and the very few concerns that we did have were either ignored or excused off. Their communication with us throughout the process was very poor, especially after closing when the house was still incomplete.
We literally had only two requests during our final walkdown which were; 1) replace the flush mount hanging light that was installed on a sloped ceiling which was ridiculous looking, and 2) correspond the light switches on the multi switch boxes so the light on the right is the right switch etc. (your switches will be randomly installed, I shouldn't have had to fix this myself..). Both issues were ignored by the foreman during walkdown, he said that's just how they are installed..
Other issues that we are still not happy about were getting our yard graded out and AC unit installed, 2 weeks and 3 weeks AFTER closing respectively, and I had to ask about it a half a dozen times, poor responses and excuses were given.
Biggest issue of all... they did not install a man door on the 3 car garage, they said it was already framed up and too late to install even with us offering to pay more. Why wasn't a man door put in the building plans? Srange.
Our issues are definitely minor but their inability to be simply fixed brings up much bigger concerns with Copper Creek, what else was short cut during the process? I'm sure corners were cut. Basic satisfaction not guaranteed.
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