Ive been on hold over an hour. Im calling about the same exact situation as the last review by Rachel W. I have not lived in Cook County for a year yet they are sending me and my wife a notice of hearing regarding wheel tax stickers. 235$ fine each. Unbelievable. What is the point of having a phone number if no one ever answers? Zero stars for the whole county....THATS WHY I MOVED!
I just got off the phone with someone from CC Revenue Dept. This experience shows me why people are fleeing Cook County. Her name was Brandi and she could not have been more unhelpful and rude. I was trying to understand why I am being charged a tax on a used vehicle purchased downstate and basically this person said she cannot help me and that I have to pay and then....hung up on me. Cook County will lose yet another resident. Between paying ridiculous property taxes and then dealing with rude clerks....we will be moving at the earliest ability. The negative press Cook County continues to cast a dark shadow on Cook County and they wonder why residents are leaving. Sad...very sad.
We came there so early to register for a wheel tax sticker...employees are so approachable and nice ...greeting GOOD MORNING with sweet smile..one of the employees who just came before clocking in and even not yet start working approached us and asked how can she helped...it was just before 8am when she took our documents and did the paperworks to be ready before the cashier window is open..transaction was made so easy and just a couple minutes already done..GREAT SERVICE!!!!KEEP IT UP!!!Thank you
OMG, the governor knows about this reviews . the worse services . the customer services is garbage.
I have to pay for a document THEY have, to mail to THEM , to prove I dont OWE them any taxes on a car bought 4 years ago?! Oh, and i found all this out by waiting in hold for 2 hours and transferred 8 times because "thats not my department"
Good lord Cook County, hire some people. I was on hold for 48 minutes before finally having the 2 minute conversation that I needed to have.
Bunch of crooks with attitudes. No wonder people are running as fast as they can out of crook county. I know I did (yet I m somehow being taxed for not having a sticker when I haven t lived in cook county for almost a year). Awful.
Going on 1hr waiting for answer, bunch of crooks. sent a citation for a car I don't even own .
It has been 45 minutes and I'm still waiting for someone to answer the phone.
cookcountyil.gov