CONTROL VITAL

CONTROL VITAL Reviews

Reviews 58
1.9
Reviews 58
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Terrible service, poor care, they can't cope with ...

Terrible service, poor care, they can't cope with all the patients, the delivery of results is a mess and the average waiting time to collect results is 2 hours ... Terrible terrible terrible

It is overcrowded, it has long since exceeded its ...

It is overcrowded, it has long since exceeded its attention span. A process that should take a couple of hours can take you all morning. The staff tries to give a good service but they can't keep up. They should expand the premises and increase staff or reduce the number of services per day.

I arrived 6:50 o'clock and the line was already ou...

I arrived 6:50 o'clock and the line was already out, however, even that was not the problem. At 7:10 people began to enter and I was one of the first and therefore had a seat, TWO HOURS passed and they did not call me or attend me until I wanted to know what was happening, I approached reception and they told me you are not scheduled, contact the company or retire and tomorrow you come (?) ... could not you tell me from the beginning, instead of making me wait two hours? I communicated and they told me "right now we attend you", by then it was 8:45 am, several minutes passed and I said what happened I approached again to see why they did not attend to me and they say "they still do not program you" what??? And why not let me know again. At that moment the girl just communicates with the girl of my company to tell her that she had not received an email and realizes that if I had the mail ... at approximately 10 am they began to attend me, that is, 3 HOURS LATER. Then they treated me regularly like everyone else, even being the first one and I left there at 1 pm to be told they have to wait 3 more hours (still being fasting) in my case I had relatives nearby and I could wait, but there are people who They don't have those facilities. I finally returned at 4:30 just to be told "you are fit" and I just got the result 5:10 pm. Simply bad attention. Consider for the next.

Bad

I performed occupational exams relatively quickly....

I performed occupational exams relatively quickly. There are too many people, so there are always long lines. You have to have good weather and arrive early. The attention is terrible. Actually one attends these places because of the companies' demand, but not for seeking quality in medical attention.

Because they don't withdraw that phone number if t...

Because they don't withdraw that phone number if they never answer .. I've been calling for 7 days without any answer ... Gentlemen of Antamina before bidding with these clinics, do a survey on your workers ... Especially in the care .....

Bad service, I have passed medical exams in other ...

Bad service, I have passed medical exams in other clinics and this clinic is really a chaos, a real mess, they do not think about the client, I feel that I am in ESSALUD not in a private clinic. The attention of the staff is completely despotic and the unpunctuality of the attention is your letter of presentation.

They lack attention span and quality of service. I...

They lack attention span and quality of service. If you come for a medical exam, be prepared to queue to give your ID, to be called at the reception, offices and even for the bathroom. Almost 2 hours of waiting.

Good

The worst of all the clinics, tail for everything ...

The worst of all the clinics, tail for everything and today I touch that only one person attends on electrocardiogram, without electric eneregia and there are no chairs for everyone ... There is no air conditioning and that makes the place have a bad smell and crazy sweat

It takes forever to receive pending samples. I've ...

It takes forever to receive pending samples. I've been waiting for almost two hours just to deliver. Even health takes care of you faster. They sure think you have all the time in the world. They have no place to park or at least they don't let you park on the street because they put cones.

They test your patience. You arrive and wait about...

They test your patience. You arrive and wait about 1 hour to start attending. The offices are unattended because their system does not send you to those offices, you have to be asking to be updated but you are waiting and nothing, the workers are in your world have no consideration. If they look at you, the lady who attends you in 301 will not pay attention to you, you will have to go to the fourth floor to hurry up your story and start attending after 1 hour of arriving. And keep waiting. Patience and good humor.

They take a long time and they are not ordered, th...

They take a long time and they are not ordered, they do not attend in order of arrival they pile up the DNI and the folders very slow attention and some nurses are not despots, they are not going to lunch and there is no one attending