I arrived 6:50 o'clock and the line was already ou...

I arrived 6:50 o'clock and the line was already out, however, even that was not the problem. At 7:10 people began to enter and I was one of the first and therefore had a seat, TWO HOURS passed and they did not call me or attend me until I wanted to know what was happening, I approached reception and they told me you are not scheduled, contact the company or retire and tomorrow you come (?) ... could not you tell me from the beginning, instead of making me wait two hours? I communicated and they told me "right now we attend you", by then it was 8:45 am, several minutes passed and I said what happened I approached again to see why they did not attend to me and they say "they still do not program you" what??? And why not let me know again. At that moment the girl just communicates with the girl of my company to tell her that she had not received an email and realizes that if I had the mail ... at approximately 10 am they began to attend me, that is, 3 HOURS LATER. Then they treated me regularly like everyone else, even being the first one and I left there at 1 pm to be told they have to wait 3 more hours (still being fasting) in my case I had relatives nearby and I could wait, but there are people who They don't have those facilities. I finally returned at 4:30 just to be told "you are fit" and I just got the result 5:10 pm. Simply bad attention. Consider for the next.