Conrad Electronics Benelux Review

Very extensive range. But with common things often a bit on the pricey side.

Fast delivery.
This panasonic battery is a great battery.
Even with a heavy load, it lasts a long time.
I am very satisfied.
Harry.

Unfortunately very bad I was treated by the shop and I feel ripped off
I ordered a product that was available immediately, on the day when I had to make a transfer for the product I asked for a Countdown express shipping, and suddenly I was advised that the product is not available and I can wait 3 weeks, this is a very bad experience with this Store!
On the day of purchase was and formation that the product is available immediately
I do not recommend shopping in this store!

excellent product and very affordable. Last good And quiet. EN is many times better than the hardware store Electrodes I used, Because Dievielen van allende apart.So Conrad: Keep doing the good work!

I am now a gold member. Fast delivery times and an abundance of options. I'm a fan.

With an action "with free shipping" it was initially not possible to place 1 item in the shopping cart. Maybe because of the crowds just before Sinterklaas?
The next day the action was over, but Conrad arranged that the order with "free shipping" went through. Price good, article good ......
satisfied customer.

Fine and clear shopping is well arranged.
Recently a product was somewhat damaged, it has been neatly solved. Thanks anyway

Simple and well-functioning transmitter receiver with failsave

Good delivery, easy return.
Unfortunately a lot of changes in stock. What you buy now, next week may no longer be available. Can be very annoying with projects.

I am happy to have found this internet shop. Good materials and tools, fast shipping and help if necessary.

PRIMA DESK COUNTING MACHINE FOR PRIVATE AND OFFICE.
CLEAR READABLE SCREEN AND VERY IMPORTANT THE PAPER HANDLING. BEAUTIFUL DESIGN AND PRIMA SIZE.
DATE AND TIME ARE NEEDLY PRINTABLE.

Super range, also the best choice for business customers in the technical field.

Cyrus CM17 Outdoor telephone Black

Super, Nice, Peace!

Keep their agreements.
Fast delivery, well packaged.
Now ordered something twice, but great !!

Order received quickly. Product meets expectations.

quick and easy to install shame there were no batteries

This is very good in the past I had about the same tool for grass edges and plants to update this was with a built-in battery now I have a tool with removable battery and so I can work longer thanks to this spare battery. battery broke and since it is built in, it is no longer usable

I am satisfied with the delivery of the order and the contact with customer service

Extensive range and certainly competitively priced. Despite this corona time, fast delivery. Excellent communication regarding the order and delivery.

Perfect service and aftercare before and during the order. You will be informed by email exactly from the placed order up to and including home delivery, which takes place quite quickly. There are also no cuts on packaging. This is how it should be done everywhere.

Great webshop. Reliable, high-quality items and fast and often free shipping.

Always punctual delivery as agreed or earlier.
Competitive prices and regularly nice discounts

unreliable posting and communication, their delivery is not guaranteed on time rendering their services pretty much useless.

Very good website: scope of offer, info, search function.
Smooth delivery within the stipulated period.
If required: smooth return policy

Great headphones, reasonable sound and great microphone

Fast and correct delivery. Satisfied and recommendable.

All orders I have already placed were successful. Good items, solid, delivered on time - even during the Coronia period - and completely!

Conrad has been a reliable supplier of all kinds of jobs and electronics to me for many years. The findability on the site could be a bit better and delivery costs are a pity. But otherwise what and when something is promised is delivered, well packaged and unexpectedly something goes wrong then clear and neat communication is provided.

As a child I already came here to shop and still do.

one of the goods had a slight damage that did not affect the operation, so I did not report it

Nice clock, only date is difficult to read when it is dark. This section could have been lit.

Small electronic components get sent in a large box, which makes shipping relatively inefficient and expensive.

Aftersales were done right, good communication through phone support.

I have been a customer of Conrad for a long time. Even when they still had a shop in Rotterdam. But it is so easy via the website. A great website, clearly, a huge range, also things you don't expect, so not just technically. Just try everything when searching, usually they have it. And it ships relatively quickly, unless it comes from Germany, which is a lot, then it takes a while. The delivery costs are small, often free or above a small amount. You can also pay fine and free of charge with credit card, I know that 6% extra charge, you can check. The customer service is very friendly and helpful. Sending something back is no problem, only they do not exchange the system. If you order a new computer, and it does not work, you can easily return it, but then you will first get your money back and then you can order a new one again. A little cumbersome, but it works well. What I personally like about Conrad is that they also have the phenomenon of a discount code, promotional code, etc., but you often get such a code as a good customer, for example an email: you are a good customer and that means ere, here's your code for a 10% discount. That's what they promise, you have to ask one elsewhere.

Fast and correct delivery with large packaging for two small batteries.

very large assortment with competitive prices. deliveries are now much faster than before, and that is only positive.

Large assortment, often competitively priced.
Fast delivery and if something is not good or you do not like, proper handling of the returned item

Never order here what we have ordered here and what do we get an empty box with some stupid papers in it and there you have a whole day in front of the house and then call you get a stupid excuse

Getting into my Canta2 nice and warm early in the morning, no more sore fingers from the cold. I connected it to a clock switch and it turns on 10 minutes before I start driving.

Great alarm clock; but a pity that there is no possibility for him to stand upright

Huge box for a tiny item which would easily fit in an envelope. Such a waste.

Order takes too long to be delivered. If you call customer service to cancel, say yes do no.
Returned unopened order, still no money back after 2 weeks.
I will never order here again ....

Wide range, good prices, correct communication and delivery.
And a Belgian employer, what more do you want.

Conrad, one of the larger and best shops to buy everything in the field of electronics, etc. The site is perfectly fine, with a list of your orders and order numbers. Super friendly staff and a very clear overview of how many products they have in stock in the warehouse in Germany. Webshop Megekko can, for example, learn from Conrad how to be customer-friendly and how to handle orders, with order numbers, but also a customer service phone number. instead of only an email address that Megekko does not respond to. Conrad does this well thick 10 !!

Very outdated. Shipping cost for small parts is around 5 EUR (the cost for a package where it could easily be sent in a letter). Delivery is within 3 business days. Tracking shows delivery is between 08:30 and 21:30.

Product, price and service were all to your liking.

Customer from 2014, satisfied, favorable price / quality ratio. Delivery time can be a lot faster. January 2020 ordered a led loupe lamp, wrong delivered. Called the customer administration, asked for the correct ordered item, returned the wrong item. Is a week on the way to the warehouse in southern Germany, then only a few days later the correct item (!?) Is received. Amount now credited, I did not ask for, finally wanted the right lamp. 2nd delivery, again received the wrong lamp !! Again called the customer administration, sent back again !! Also asked if they want to investigate the location of the article in the warehouse in Germany, possibly wrong article / barcode stuck on the packaging. Wait another week before the lamp is reported back in Germany, eventually a few days later but again where the item I ordered remains, order was terminated!?!? Nothing more on the way. Four employees talked in the meantime, the last one (a young man) was really an extremely arrogant ball, which constantly interrupted me !! Hope they have recorded that conversation, I believe that this is a super jerk. Because of this, the "love" between Conrad and myself is definitely over. Hope for all other customers of Conrad, that they do not have to return the e.e.a. because then you are very "long" on the road for the right item.

a Conrad customer for years and why still? Because they have more and more products that are very practical and good value and fast at home. What else do you want? Years to enjoy it. You have that when you are a little older.

Wait a little longer, but always well informed. Shipment looked fine.

Fuzzy condition (amount excluding VAT) for receiving a gift when ordering. Customer service has no form of nuance, conditions are strictly enforced by law. Website preview is edited by customer service. Both mail and website also mention the amounts without the indication - ex VAT. actually a case of deception, especially with the persistent denial of the customer's "service".

17/12 It is also strange that the response asks for mail contact while I have already done that with the "customer" service and without result.

20/12 Costs some mail traffic, but neatly solved with an alternative gift

Cooker ordered, via Bol: would be there on Thursday. Saturday but ordered somewhere else. I haven't been able to cook, had to throw food away. And why? My address was incomplete printed on the label. Nobody takes responsibility. Never again.

zoals gewend makkelijk iets te bestellen en snel geleverd. goed verpakt. goed geinformeerd. zoals het eigenlijk overal hoort te gaan.

Received a request for review, but that is difficult to do after a week, perhaps better if you send such a request after 2-3 months' Gr Albert Govers

Very satisfied, product meets the wishes and requirements

The TV I ordered came with a broken matrix. I have contacted customer service. the TV was taken back and a new order was placed. the new order was canceled today without reason. until the matter is resolved my opinion is still low. as everything is resolved, i will change my mind

Good address to buy your electronics stuff! Nice offers. Fast and correct delivery.

May be something against a discount or something.
a review also takes time ...

Ik heb een Bosch robotmaaier en een garage gekocht. Op de website van Conrad stond vermeld dat deze producten beschikbaar waren en binnen 2 weken zouden worden ontvangen. Snel kreeg ik te horen dat er leveringsproblemen waren waardoor de producten iets later zouden aankomen. Daarna heb ik 4 emails ontvangen waarin steeds vermeld stond dat er leveringsproblemen waren en dat de ontvangst (weer) een week later zou plaatsvinden.
Tijdens die uitstelperiode heb ik met Conrad contact opgenomen en het probleem voorgelegd. Bovendien: hoe kan er een leveringsprobleem zijn als het product beschikbaar is. Mij werd medegedeeld dat ik pech heb gehad: het centrale magazijn levert aan veel afdelingen. Blijkbaar was er net iemand mij voor geweest. Hiermee geeft men in feite aan dat er minimaal een slecht voorraadbeheer is. Maar ik zou binnen een week mijn producten ontvangen. Twee dagen later kreeg ik de volgende uitstelemail. Er is dus meer aan de hand bij Conrad dan alleen een slecht voorraadbeheer.
Uiteindelijk werd de levering van de robotmaaier gecancelled: niet meer leverbaar. De garage werd wel geleverd en bevalt goed. De robotmaaier heb ik bij Bosch zelf besteld, tegen een duidelijk lagere prijs. Levering vond plaats binnen twee weken na de laatste email van Conrad.

As always, the order is delivered quickly and properly
That's still top notch
Best regards

A great device, just a pity that the display is not illuminated.

Hard to reach by phone. Lousy service too. But do calculate 0.30 ct / per minute. I never order here again. Try unsubscribing from their mailing / post.

Fast delivery, the packaging could be adapted a bit more to the product. Way too much packaging, order could have gone through the letterbox.

Very good price quality ratio.
Correct fast delivery.
Cylinder size 30/10.

De bestelde producten zijn keurig en op tijd afgeleverd .

A good pruning shears, handy and a good price and
yet another great service from Conrad.

Wide range of competitive prices.
Fast and correct shipment.

Great company. Have always ordered here with a good feeling. In the past you had no shipping costs from 25 euros. 35 euros later. Now you suddenly have to order for 50 euros. The low-threshold order is no longer possible. Pity.

Really a very handy tool to connect a USB stick to my Android systems.

Conrad, have already bought a few things ... always delivered correctly.
Only with the site I continue to have problems ... I find not user-friendly.

Not happy with Conrad recently. Due to an error in their algorithm, order was paid twice and delivered twice. Sending back is not possible, nor is contact, after ten minutes on hold and listening to noise, but hung up. Also no whatt'app or email. Accessibility is completely worthless.

This is because an "order number" is stated on the package, which is in reality the customer number. Therefore the robot did nothing with my action. Tip for Conrad: take that awful music off hold. If I've had to listen to that for ten minutes, my size is full.
Return has been successful in the meantime!

My order is neatly packaged and delivered as agreed. What else do you want!

24-07 already paid and at 6:30 pm mail payment received now 2 to 3 days delivery time,
not really good service !! do you think so ?.
had done it first by paying afterwards, 23-7 was not accepted by you.
while I always do AfterPay at companies.
then I pay it via i-deal yesterday, and now only 2 to 3 days delivery time.
not really good service !!!! you think so.

Nice complete set, combined with the parts that I already had in a sturdy, well-arranged case. I'm going to have fun with it! :)

Orders usually go well. Based on what is on the webshop, I may or may not place an order. When "available" is stated there, I also expect availability and place the order. The last few times appears to mean "available", NOT available and therefore cannot be delivered while a competitor could have delivered. That is very disappointing. That is why I advise Conrad the option for customers to cancel the purchase, and to pay back at the same speed as payment is possible. Now I have been waiting 2 weeks for delivery and cannot buy elsewhere because my money is already with Conrad, or if I buy from a competitor, a double item. If it stays that way, I will end my patronage with Conrad.

have only 2 of the 3 pens inside.
where is the 3rd ???

Positive: large assortment
Negative: large assortment linked to poor search function.
I miss the old catalog. It is easier to find what you are looking for and to Conrad's advantage: while browsing you come across things that you did not intend to order but then order anyway (impulse purchase). Delivery time is also one thing. With some products lousy product description, images so you cannot see if it is useful for your application

I have been a customer of Conrad for a long time, but I am really fed up with the website! It is a drama to select and find parts, filters are often missing to make a good selection, and each click takes a long time. (and yes also on other computers and internet connections. It just takes so much time, I just can't justify those hours. Nowadays there are plenty of alternatives that do have a good and especially fast webshop. Please look at this. Also costs always sending at least 2 but sometimes 4 days while it is in stock.

Edit: 01-04-2020
Helpdesk Kimberley said the website's problem is known and work is underway. We have now made the review positive pending whether it will improve next year.

6/15/2020
The website has been updated! This really works great, and also fast.

was looking for 3300uf 25v 18 by 20mm but they don't have one. looked for everything but they don't have that capacitor at all. I ordered it somewhere else.