Very slow shipping takes a long time to receive the desired product.
I am not going to order here again, I can order from such a large company today. However, this is not the case with poor service hence no more than two single stars.
Conrad has a lot of choice. Payment is going well. Delivery is also fast
Order quickly and almost completely delivered well except for some small tubular cable shoes that should have been 4 and 6 mm2 and were clearly less. Studio microphone fully meets expectations and the compressed air hose from 15 looks good and fully satisfies.
I have been a customer for around 14 years. Mainly for my model railroad hobby. Sometimes also for other articles. In the beginning it was sometimes difficult with the delivery times and a return shipment. But nowadays you sometimes have it the next day. You will also be kept informed by mail in an amusing way where your order is. Keep it up!
Sent something back about 14 days ago, and still no money back. You hear nothing more about it. In the meantime I have registered Conrad with the fraud help desk, before I report the misappropriation of the amount paid to the police.
I think Conrad is a very unpleasant website. Think before you begin!
If you want to send something back, that is a very complicated procedure. It takes a long time before your money is returned. Upon inquiry, I received the answer that it was put down as well because it involved a large amount.
Never experienced anything like this before. Still waiting for money.
Always happy with my purchases at Conrad. Only this time I noticed that a computer fan had already been used once .. box had been open and damage to the assembly had been removed with black felt-tip pen. So a returned product. Well I'm not worried about that, because the device worked well, but suppose that the previous owner just put his old fan back in the new box ... yes, I can't check that of course! Let's just assume honesty.
I order a product online with a delivery time of 1-3 days.
After ordering a minute later, the delivery time has suddenly become 11-13 days.
scammers
Altijd betrouwbaar en snel geleverd. Ik koop al 10 jaar bij ze. Ooit zelfs in de winkel in Rotterdam geweest.
Website is tegenwoordig wel even zoeken voor elektronica componenten, maar meestal kom ik er wel uit. Handig is dat bijna altijd er een doorverwijzing met het datasheet bij staat.
Nice case. Has a lot in stock, and often the numbers that are in stock are there.
Products that should be in stock according to the site turn out not to be. Shame about the Christmas present
You can order a lot of useful things here at great prices. Sometimes difficult to find the right thing on the site. Delivery is also fine.
But it is outrageous that the amount of almost every iDeal payment upwards differs from that on the invoice!
The deviation ranges from 0.01 to 0.10. Not that much you would say, but as a business user this takes a lot of time every time. The amount of each booked invoice (from Conrad) has to be adjusted manually because otherwise the accounting package cannot correctly link the bank transaction.
When inquired, the difference of 0.10 could be refunded, but 0.01 was too much trouble.
It would be nice if you put the administration / payment system in order.
friendly staff, good service, if there are any questions, there is always a solution. a large range of products that you will not find anywhere else.10 plus for conrad, great.
h 11 lamps ordered and well packaged only delivered a few days later, that was no problem other parts were nice on time.
Solid barbecue, clear description to put together. Too many pieces that had damage.
great parts, but search function could be much better,
not much better after many months
recommended, everything perfectly delivered and within the specified time
Customer service available until 5 pm and closed at the weekend? Act normal
And that return procedure on your website ... only in Germany
Op 3-1-2021 bestelde ik een printer en een extra cartridge bij Conrad. 3 dagen later was de cartridge al binnen, op de bijgeleverde factuur werd aangegeven dat de printer rond 14 januari 2021 geleverd zou worden. Prima, die 2 weken kon ik wel wachten. We bestelden de printer vanwege het thuisonderwijs van onze kinderen en deze periode was wel te overbruggen met andere oplossingen. Nadat op 18 januari nog steeds geen printer geleverd was en we ook niets hoorden van Conrad hebben we een mail gestuurd wanneer we de printer wel zouden ontvangen, het antwoord: 28 januari. Ook 28 januari niets ontvangen en geen enkele mail of een telefoontje met uitleg waarom niet. Begin februari nog maar een mail gestuurd, wederom uitstel van levering, dit keer rond 16 februari. Aangezien het thuisleren van de kinderen reeds afgelopen was hebben we de order maar door laten lopen. Ook 16 februari werd niet gered qua levering, dus een mail gestuurd om aan te geven dat we ofwel de printer geleverd wilden krijgen ofwel een alternatief wilden. De reactie: We kunnen niets voor u betekenen. Na nog enkele mails heen en weer hebben we uiteindelijk vorige week besloten om de order maar te cancellen, niet omdat we de printer niet meer wilden hebben maar omdat het vertrouwen in Conrad volledig weg is. We hebben de reeds gedane betaling gelukkig relatief snel teruggekregen en hebben de printer bij Bol.com besteld op donderdagavond, zaterdag werd er geleverd.
Overigens: Elke keer dat wij reclameerden bij Conrad stond op hun website dat betreffende printer op voorraad, beschikbaar en leverbaar was binnen een week. Oftewel: Conrad misleidt hun eigen klanten.
Contact met de klantenservice van Conrad: Ze kunnen beter de naam wijzigen in Kluitenservice, ze sturen je namelijk met een kluit het riet in. Op specifieke vragen krijg je geen antwoord, verder dan mijn excuses komen ze niet. Ik verwacht van een leverancier een pro-actieve houding met betrekking tot het monitoren van mijn bestelling en wens dan ook op de hoogte gehouden te worden. Levertijd geen probleem, geen enkele vorm van communicatie wel.
Kortom: Conrad: nooit meer!! Ik bestel voortaan wel bij een betrouwbare partij zoals Bol.com of Coolblue.
Unfortunately I cannot give an opinion about the product yet.
This did not work properly, sent back and just wait
Gets a second chance.
The handling went very satisfactorily so far
Always deliver as promised. Price in a few cases on the high side. Great assortment.
delivery time far exceeded questions by email takes 7 days that does not shoot the telephone is not answered the product of more than 300.00 euros has still not been delivered and contact is not possible. recently received contact and the delivery time has been extended by ten days, in the meantime these have also been exceeded 9 days and on the site there is suddenly 6 weeks delivery time for this item it seems that they just sell but cannot deliver within the agreed time I buy never again at Conrad I'll go shopping elsewhere !!!!!!!
After a long search I found the right battery for my outdoor lamp
The control function on the status of the battery is very poor. This charger says that several batteries that work without problems are defective.
Large selection of components and products with fast delivery.
In the past I never had trouble finding order numbers for the required items. These days it is a great expedition to find the right article, too bad.
Bought mouse pads. Fall against. Are very thin and tend to curl.
As always when you order something from the Conrad, it is delivered quickly and kept up-to-date by email.
Ich bin totally happy with all the article the I passed month orders from Conrad. habe. Guter Service.
It is known that Conrad stands for service, there was a Disco lamp broken, so that it went well, that goes well. after a few days answer goes to Germany. So far get a good message that there is a new road, later indeed, do it so not defective was the same lamp, had noticed him. So just call with Conrad when it was very comfortable that in two days the lamp was there and does it perfectly, So people you can actually call the same call with Conrad here in the Netherlands, so it will be arranged quickly and well.
Good Company, not easy, if you don't know the name of something exactly!
The receiver works perfectly, it only needs a good antenna, because the antenna that comes with it only works in favorable places.
Very bad but could find 2 channels I sent it back was really not the right product for me
Their email campaigns are very annoying! They don t have a single click unsubscribe, to unsubscribe you need to give them even more personal data. They also didn t remove my account, however I requested that. It s a violation of GDPR guidelines, guys, be sure, you ll get your fines soon.
The best price-quality for everyone with fast service
Good choices, clear and easy to find.
Prices fine.
Ordered quickly and delivered quickly.
I have a good feeling about it.
never had any problems with it. delivery is sometimes not the fastest but the service is completely fine.
at almost every company you can now immediately indicate that this is sent to a post and collection point. Almost no dog is at home during the day these days. Can you wait longer for your package? You don't always want to burden the neighbors with it, in fact, they don't need to know from whom you order your things. No, conrad, one star because you still have not made this possible. Ridiculous service. So I still order from companies that do this better.
My technical wholesaler for electricity, model railway, lighting etc.
old-fashioned company ...... Not even the option to have your package delivered to a postnl collection point. (but with the neighbors). Man man man. Go with the times conrad !!! I skip companies that do not offer this service.
Not powerful enough. Rotating brush often fails.
Batteries: not 3xAAA, but 3x AA.
Hard to remove. Rechargeable batteries are thicker and do not fit.
I am leaving on vacation this week but I quickly needed a few power strips. On their website I couldn't get through the last page, in my opinion made so that you have to call at a rate of 0.30 Euro per minute. I then emailed and contacted them via Facebook, no response whatsoever. I then sent an email back the day itself that I canceled. Well, this company is very selective in reading emails from customers, that cancellation mail was simply ignored, shipping costs were added while I had asked a payment link for payment with bancontact, so I will be dropped off again for 4.09 euros (their email "You chose the payment method on account", which is a gross lie), so all done in a way that they could shove this order down my throat. By the way, even though everything was in stock, everything cannot be delivered at once. Ok, so the stock on their website is not correct either, so you would go for less with the competition, right? On the invoice they have therefore noted the following: "NOT PRESENT: AFL.BUREN !!", again unilaterally adjusted by them while I had formulated this in a specific way, but it does not matter, I just keep the get middle finger. I'm emailing back today, they just keep ignoring me, so instead of just listening to the customer, they find it more important to capitalize once instead of keeping a customer who will remain a customer. The way I see it, they haven't stolen part of their company name at all. I would say keep acting arrogant, that will take a day.
Due to a reduced or thinned range, no longer my favorite electronics store.!
Does what it promises, Cloning a disk happens at lightning speed. The only downside, the manual is rather spartan, you read them several times to know for sure where you place the source and target disk for cloning
It is a nice set. It is quite a mess to make it. Unfortunately, the green lamp does not come on with multiple sets
Immediately check the delivery very carefully if it is delivered for damage and / or defects, because afterwards you will receive NUL-NIKS-NADA service. The only thing is apologies and sorry we will pay attention to that, the famous story. Even if you want to neatly post a product review, it is simply rejected and not posted because of it
guidelines .....
Update; again cotact with conrad and again: you are thanked for your response, and greetings.
Beautiful LEDs bought for a long time, very satisfied
I am very satisfied with my purchase, very good quality, price favorable and above all delivered quickly. Thanks
Great company. Good service. Customizable approach. No difficult hassle with returns. Good complaint handling.
Strange to ask for a review about the supplied batteries now, logically does not know what the quality is. Service from Conrad is OK, 4 stars remains 1 star to stay awake.
Good product, works as it should. And delivered quickly.
Have only good experiences with Conrad, the products are well packaged and delivered very quickly, as with my new telephone, would take up to 6 days, had it delivered the next day, just TOP!
Terrible business flow and outdated tracking systems. I ordered Joy-Cons for my son's Nintendo Switch. Never received a tracking number or status email. Wrote an email to Conrad and was not answered. Searched around the internet until I found a contact number. Was told over the phone that the item was not actually in stock but that it would be in two Monday's from the date I placed my order and shipped immediately to me. Now Monday has passed three days ago. I contacted Conrad again asking for a tracking number and requesting that if it is still not in stock to cancel my order. Was told that they were "sorry to hear that [I] no longer want to wait" and that I would receive a refund. I will not use again and do not recommend Conrad.
My bosch amw10 blazer suddenly broke within a year. Fill in the return form via the website. Could return the blazer for free. A new blazer was delivered a week later. Thanks Conrad, for the good and fast service.
The webshop is perfect and the delivery is well organized
Too bad, I bought 2 kit for a robot to give as a gift, unfortunately there was only a German and English-language assembly manual.
So the children can not put them together and I have to translate the manuals myself. Not nice to give something like that and then have to take it back with you.
Ordered two items, including a power supply for my PC.
First article arrived within 2 days so there is nothing to complain about. However, after waiting a month and a half, that food has still not come in. Initially there was a delivery time of about 1 week. After 4 weeks contacted the customer service to hear that the food would arrive 'suddenly' today and be shipped the same day. But now a week later, the status of the product has still changed and I still haven't received anything. So this will be the last time I order something on conrad.
Product fully complies with the description and is of excellent quality
Am not immediately enthusiastic. I have purchased a product that requires at least Android 4.3. We are now on Android 10. While downloading the App, I get the message that the App is written for an older Android version, and will probably not work. That's right, because the App does not work. The purchased product, the Eurochron A261, does not work and is unusable. I asked a question about this to the helpdesk, and now, after almost two weeks, no answer has been received (at least, a confirmation of receipt). The product is taken from the warehouse to be checked. After ordering, I had the product at home in three days. I do not understand that it takes so long to investigate this problem and that I am not getting any feedback whatsoever.
I am curious if and how this will be solved.
"Click" - connection hose lance work after one time no longer.
Hose reel for high pressure hose "Krakkemikkeg"
Frankly expected better quality.
works great time automatically goes back on time think it works well
1 min in the dark, poorly visible time to read this is off the clock
that I bought from you
Very satisfied and also delivered super fast and also beautifully packaged !!
good quality, the possibility to put a spanner on it, is good in the hand
Nice webshop, extensive range, generally nice prices.
Good quality. Reliable delivery (because it comes from Germany a day longer).
Solid products, easy to order and delivered quickly.
Ordered for the first time at Conrad and they have taken care of a quick and correct handling.
Very satisfied!
Very wide range, low prices and very fast shipping (Even in these times!)
Also a big plus is that they keep you personally informed of every step from your purchase to delivery! A question via Messenger was answered within half an hour. An example for others!
Great webshop with an excellent guarantee settlement.
That communication went well. Thanks . But. . . I'm sorry. The image on / of my phone then said there: "Rate your products. Stanley by Black & Decker Jigsaw. Write a review". But if I pressed that I couldn't get the text (/?) I. v. m. to enter a review. Was I doing something wrong there? Didn't I understand something like that there? Et c. .
This website really helped me on my way.
I was looking for a Desktop and saw the desktop I wanted here. The information on the site is very clear.
I do have one piece of advice; More photos from eg a Desktop. For example, the connections on the back and / on top.
3-d printer (Velleman k8200) ordered, adapter broken, now after 2 months nothing received and they still did not have enough information. Bad service.
Hello, super happy for the parts ordered and the speed of sending, small flat about the site in Dutch! But there is a way around the problem. Thank you again, and see you soon for other orders.
Super good price and fast delivery and asked for information by phone for the product to be purchased super good help
As usual, fast delivery again, despite all the Corona drivel.
linkedin.com
