Comcast Theatre Reviews

Xfinity customer service are bullies and take advantage of the disabled

I saw the Sanders vs. Trump mock debate here that was put on by Sea Tea Improve. Great venue, not a bad seat in the house. Full bar as you come in, and in the venue as well. Great location on front street in Hartford.

Best lawn around - large, accommodating views, and even has a bar. But there aren't enough bathrooms, the bathrooms are poorly located, and the staff can't stay on top of refilling supplies.

Show was good beer too much not enough merchandise for the tour the walk from parking to the theater was horrendous and there's way too many stairs

I have admit. I was a bit disipointed during our last visit. We had handicap sleeting so we couldn't see the stage and the main TV screen was not working properly and had a large green spot. We missed a large part of the show. Also the paved path to the area is a steep hill. Not at all convenient with a wheelchair.

Always a great time, huge place but parking can get expensive

Parking is pathetic. LiveNation and Hartford PD needs better communication with Uber and Lyft.

Theatre was very organized and handled the event exceptionally well. In this case there was a tornado warning that went into effect with large storms in the area after the show had started. They brought everyone inside the building until the storms past and restarted the show. The way they handled this was perfect. Sound and show were also great as expected but the overall handling of a crowd this size during a weather situation showed how well planned the event team was.

Great shows, alcohol is way overpriced, but other than that it's good. Nice selection of food trucks, and many options.

For the ticket prices, they really could figure out the bathroom situation for the lawn. there is no place to even wash your hands. the speakers were off, and the screens need to be fixed.

I have been to over 100 concerts here I recommend highly that you go see a show at Xfinity Theatre the staff is very friendly and reasonable drinks and food are a bit expensive but very good I will continue to go to Xfinity theater for concerts highly recommend five stars

The Fantastic shows as a stagehand staff is phenomenal

Good place that i like chill out at on the lawn and enjoy the music.

Parking off site was bad and shuttle service, although free was not properly coordinated. Get there early and park on site

Neat indoor/outdoor venue with great accustics! The lawn is a great place for groups of people to enjoy the concert AND the weather!

I've seen some great shows at this venue. It has some of the problems with prices that all concert venues have, but other than that it's a great venue. The negative reviews of the theater seem to all be things that have nothing to do with the venue itself. It's not their fault that the band sucked, or that their equipment fails. If everyone's drunk, fighting, and lacing their trash around, it means the band has jerks for fans. I have never seen the underage drinking people are claiming is so rampant. As for the complaints about the sound, bands bring their own sound equiptment, so that's on them. The stuff the venue actually controls are fine

Fun spot but their Uber and taxi pick up system is brutal. Or maybe their inefficient traffic flow? Took rides forever to gain access after a great show.

This show was oversold.
Mid show between sets, we were stuck in a standstill crowd for over 15 minutes without moving. People began to shove and panic. Men were yelling and women were crying.
This is unacceptable.
We eventually eacaped the madness via handicap ramp up, and 'retreated' to the top of the lawn, only to realize it wasn't much better. We missed an entire act during this.

When leaving, the porta-johns at top were over flowing and running down the lawn.
This is unacceptable.

I hope the promoter's and excecs enjoy their extra ten percent. It will be the last from us.

Food was wayyyyyyy over priced. I mean hell a bottle of water was like 5 dollars and it was like 9 bucks for three chicken strips. But the place was clean and the concert my girl and I saw was awesome. I'll definitely do it again only not waste money on food or drinks.

I was there for farm aid ,and i was super disappointed i couldn't hear the show when i was waiting in line for food , i spent so much money and i missed john mellencamps whole set , it would of been nice to atleast hear him ,shame on you xfinity

Both indoor and outdoor available. If prices were more reasonable, they would get 5 stars

Over all this venue is a very nice venue and we enjoyed our concert experience! Well worth driving 3 hours for. The lawn seat section is on a good slant making it very easy for everyone to see. The staff was all very friendly. I felt safe at this venue. Although food options were minimal once you were up in the lawn seat section, you did have the option to walk back down to all the vendors where there was more food options available. I personally felt the food and alcohol prices were standard for any large venue. My only reason for 4 stars as opposed to 5 was the lack of organization with the parking lot while leaving. They have a lot of different roads blocked off for the exit traffic from the concert. Unfortunately most of the roads are the way our GPS were trying to take us on and it took us a while to redirect. Just be aware the waiting time after the event is a little long. We didn't even bother trying to leave the parking lot for at least 40 minutes.

First 3 lower sections are the place to be to see the stage. Lynyrd Skynyrd was Awesome.....

Needs new seats and a total revamp! And large fans!

Parking is awful! The earlier you get there the farther away from the venue. There is quite a climb also to seats. Once in the venue it depends on where you are sitting on how strongly the rules are enforced. If you get lucky, and the ushers dont think they have strictly enforce staying seated rules, the music or show will take you! Lawn seats are great, big screens accommodate the lack of up close enjoyment. As in any venue it is all in what you can afford. They do accommodate for handicap and wheelchairs. Most of the ushers are understanding. They have a way to go understanding e-tickets. Acoustic 's are good. Everything is expensive. But seriously, you are there to soak up the vibe and see a show. If you let that be your focus the other stuff falls away. (Unless the usher spends all their time reminding you that dancing is dangerous, relax! I dont even get impaired, let me freaking seat dance!!!) Lemmings in and lemmings out like anywhere. Patience required.
Oh they do this really good thing with instant upgrades and discounts for upcoming not sold out shows. Keep your eyes out for them.

One of my favorite places to photograph concerts at!

Great outdoor music venue, Long live the lawn seats

Facility itself isn't bad, parking can suck sometimes, would have given 4 stars if the staff wasn't so horrible and unfriendly. A staff member on the lawn grabbed my friend by the throat because he mistakenly took a cigarette as a joint and didn't even apologize.

Nice venue, great shows. Like any other venue now a days the concessions are crazy expensive

Nice venue for concerts with indoor and outdoor seating. Had a period of bad weather and staff instructed all lawn seat patrons inside until it was safe to return outside. Patrons and staff were all polite.

Great placef for artist, and bands.
Dave Matthew band, Willie Nelson just
to name a few.
Big space and big stage
That's the Xfinity Theater!

Great venue for concerts. Lawn seating is cheap, but offers good views and audio quality.

If u like to party this is the place but bring your credit cards u will need it.. and don't blame the people who are serving u they doing this for there kids.. so they can pay for there cheer classes....

Comfortable seats.... amazing surround sound and even better sreen quality

Always an awesome venue, just overpriced food and drinks.

Lynyrd Skynyrd Rocked!! Shout out to Michelle the cart driver... you are awesome!!

Ok venue. Set up can be a bit better but it's nice that most of the food and such can be found indoors which is beneficial when it's raining.

Great venue with good people working there. Been here a few times. When children are present Live Nation provide free earplugs for the kids. And the sound is always good. A good sized field for dancing. The only negative is the parking lot is all gravel with tons of broken glass mixed in. It's been like that for years and no signs that they will improve it.

Great place to see a concert!! The atmosphere is electrifying!! Can't wait for the next show!!!

Great place to catch a show, especially in the summer.

DMB was awesome!!! 12 years since my last show and they are just as rockin as they were in the 90's!! The Theatre has had upgrades as well and it was all around a awesome time!!

Great theatre. Would recommend going there, but beverages, especially alcohol, are expensive.

Not a bad venue, but parking can be a real mess. :/

Had the most amazing time at the xfinity theater for the Tom Petty concert on June 14th! So let's get to the point. I see negative reviews of people complaining about parking, driving and space. We planned and bought our tickets back in February. Paid a little extra but was so worth it because we bought VIP! We arrived at the theater at 5:30. We had VIP parking although we took an Uber that made it stress free and extremely convenient! We were allowed in 30 minutes before everyone else and had no line to wait or stand in. The VIP area was beautiful and clean. Our own personal bars, live music and able to sit down to be waited on. It was relaxing and ordered from a pretty decent menu. Plus they were providing fresh cigars if that's your thing. At our leisure, we decided to head to our box seats and comfortably and patiently wait for the show to start. We had our own comfortable seats with space and a nice little button to press for our server. She was great and extremely quick! 5 minutes before the show was over we ordered an Uber. Took a nice walk on such a pleasant, memorable night to meet our Uber driver a few blocks away and made our sweet ride back to our hotel. The entire evening and night was seamless. To the negative reviews.. You should probably plan. Leave early to get there early. You should expect the worst if you don't plan and show up late. If it's someone as big as Tom Petty you should know it's going to be chaos. Plan, spend a little extra and you'll have the time of your life. My picture will show us at the concert in our seats with practically nobody around. We had the time of our lives and zero stress! Thank you xfinity theater! Our experience was great!

Been coming for years ......I love the performers. The venue tends to neglect obvious things....section 400 on lawn has needed a new tv screen for as long as I have been coming. The hotspot ladies bathroom has a very large spider web with a resident spider from ceiling to bathroom stall! The ladies in charge need to pay attention!!!

Great venue for warped tour. Very large but they do a good job of making the music sound great.

Went to the Wiz Khalifa concert and the staff was so friendly. We had lawn seats. The crowd got crazy and started throwing bottles. We told the staff we didn't feel safe in our seats and the moved us all the way to the front! We had a great time. Thanks!

The best of both worlds. Music and being outdoors. Perfect summer night hangout/event

Over all a good place. Had lawn seats not bad sou d system was good. Had a good time. Staff was very good.

Always have a great time! They need to bring back the venders!

Went to the Heart concert this past Saturday. It was so hot!!! It wouldn't have been so bad but when you got up to the area where you go and find a seat they wouldn't let you in. They keep moving the line in closer so people weren't in the sun. So for a good 45 min you stood there with it being so hot as people were sweating and hoping no one passed out - to be told we can't let you in until the Fire Marshall says it's okay! OK I get it any other time but it was over 100 degrees and to have people standing there was horrible and poor judgement on the FM part. I only saw 2 cops near down near the seat section and they should have been walking around because someone in the law section i was in was smoking pot and I'm sorry but what you do on your own time is fine but I don't want to be smelling it the whole time I am there. I didn't pay to smell pot all night. The beers are way over priced. Love the free parking and in and out was a breeze and also how clean the bathrooms as most places the bathrooms are never that clean, only thing is they should have a light in them. Overall experience was great

Very disappointed with my most recent experience. I called LiveNation to upgrade my seats and they could not give me a seat of lesser value (which was MUCH closer) because they would miss out on $4 each a ticket. I already spent the money; in order to exchange they want me to spend even more money and charge me a fee for exchanging. I would not recommend this venue.

Great place for a show. Really not a bad seat in the house. Lawn seats are also a fun experience!

Love going to concerts here!! Only thing is beer is pricey lol

Great place to see a show, very organized. Really, the only downside is prices for food and drink. Quite expensive.

Lovely venue, not enough close free parking though. Prices very high on site.

very normal theater. lots of drunks but what do you expect. this is my go to concert area. it is very efficient and has good lawn seats. there is a large group of concerts

Avoid the Xfinity (Comcast) Theater at all costs. Totally out of control, and has been that way for years. Drunks everywhere, rampant underage drinking, 15, 16, 17 year olds passed out and vomiting, frequent fights, $30 'free' parking, dusty hike to the building from the parking lot, rude staff, way overpriced food and drinks, bathrooms not maintained well, poor sound system and malfunctioning outdoor TV monitor. Definitely not the type of atmosphere to expose to young children or teenagers.