Slowest shipping on plant earth. Actually they might not ship out your item at all. I will be filling a case & will get my money back. Enjoy your 11 feedback you will be getting. Which your eBay feedback is dropping fast I notice in the past months. You all have time to list tons of new stuff but sure not mailing it out. What a terrible company
I can't do anything with my cards, can't reach them in any way about getting them back, and the platform now is just a place to get 50% offers on items already racing to the bottom. COMC was a great concept that has failed to thrive and is now holding my cards....forever?
What happened to this place? They used to be really great years ago!
I recently submitted a bunch of cards for grading. About 2 months later, the cards show back up in my account with NO grade or encapsulation?!
All that money I paid to get my cards graded to where all I get back are a few notes... "some minor corner wear here".... "rough edges".
Gee, thanks for nothing!
I have done business with COMC since they day they opened. With that said, however, I'm done with them, as I won't be sending them any more of my cards. I guess I'll just stick to selling/trading with friends, having a yard sale, or maybe having an occasional ebay sale if I have something really good. Adios!
Terrible customer service. No phone service. Shipment consistently notably late, with no personal, specific response on items being inquired about. Will often suggest offering partial or full refund, rather than just sending item?! Appear to be short staffed or just don't care. Suggest they put a hold on selling new items until they are caught are caught up present sales
One star is more than they deserve. The worst service I have ever seen. Don't buy there, you will have to wait weeks for your cards and you can't contact them, the don't care. I have written 5 or more mails since 05/05/21 without receiving an awnser. DON'T BUY THERE.
Would leave 0 stars if an option !!
Purchased cards for a rare signing we are participating in on 4/16, was told they would ship 5/10 (Mind you signing is 5/14). 5/10 comes and guess what! Nope haven t shipped and am told I can either wait or get a refund. Absolutely the worst business practices I have ever seen and my profession is supplier performance management!!! IF YOU HAVE TIME TO LIST NEW! ITEMS, YOU SHOULD HAVE TIME TO SHIP PAYING CUSTOMER ORDERS! Should be priority!!
ABSOLUTELY the worst experience in the card hobby!
DO NOT BUY FROM THIS HORRIBLE Business
Mind you I purchased several autographed cards for our collection and after a MONTH+ they shipped and arrived WITH NO TOP LOADERS. Not a common base, freaking autographs! Of a hot player too! THE WORST
Next stop Better Business Bureau
Please listen to all these other negative reviews. COMC has become awful. TERRIBLE customer service. 4 month wait on orders. I wish I had read these reviews before placing my order. I will never ever order from them again. They don't respond to emails, phones don't work anymore. Placed order and still waiting. What a rip off. Hate this company.
I run one of the largest hobby shops in Canada (Cloutsnchara Sports Cards) and recently got a shipment in (which took much longer than the service I paid for). It was missing 17 cards in the package which are approx worth $1500. Running a business I understand patience is important, it has now been 2 weeks without a single reply email on this. I understand these times are tough for many businesses but you have to reply in a timely matter and give your customers that respect.
COMC used to be the best place to buy PC cards in the world, however that has changed! Been waiting on a package since 2/15 and nothing. Currently trying to get a full refund on the items since shipping for them seems to be the most complicated thing in the world, however, since i agreed to the refund, the customer service "specialist" has not been responding to my emails. Weird how that works huh? COMC is really a good company for taking your money and holding your cards hostiage, besides that, they are horrific now! THINK LONG AND HARD BEFORE PURCHASING ANYTHING FROM THEIR EBAY PAGE OR WEBSITE, READ THE BETTER BUSINESS BUREAUS, EBAY AND GOOGLE REVIEWS BEFORE CONSIDERING PURCHASING!
This used to be my go to place to buy and sell cards. They have gone so far downhill that they will have to earn my business back. I paid for RUSH shipping for thousands of dollars worth of cards that I ve been purchasing over a two year period. Some of these are timing critical in order to cash in on hot prospects. They are not even close to getting these out safely, and in a timely manner. Now they don t even have an option for toploaders. This is a very scary situation in an industry where cards are extremely condition sensitive. I hope they can right the ship. It is inexcusable that they are continuing to take orders without processing the backlog first. Be warned
linkedin.com