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Excellent service... worked with Judy on a single one time order and was given the best service in a long time. I bought a double glazed aluminum frame skylight for my motor home that exceeded the original by many times. The original was like a blister pack, Columbia Skylights has an aluminum frame with pressure seals and a full aluminum case. As an engineer I really appreciate the excellent design. The slight extra cost is well worth the additional money. I had a major failure of the original skylight that caused extensive damage. This skylight will outlast me. I did not get any special consideration for writing this review and normally would not take the time, but this company is worth the effort.
We had a wonderful experience. Originally, we purchased our Columbia skylights through a dealer. When we realized we had likely not ordered the correct skylights for our application, we contacted Columbia directly. Thankfully, Judy sorted our order out to ensure we had the correct product and connected us to a great installer. From that point forward, we were taken care of and now the skylights are installed. We are very pleased with the Skylights, and can t say enough about the great service we received from both Judy and Bob, the installer.
j ust want to say thank you to Gord for all of his help on the skylight .if you want #1 service and great quality product Columbia skylights is the place. thank you again Gord for all your help. lou
Receptionist is the rudest person I've even spoken to in my life! Way to lose my business. Next!
Bought a 8x8 3 layer skylight and installed the snow stay on it when it is 22 Celsius inside a very good insulation factor an well worth the little extra it costed I also get a lots of coments how nice and how much light it let's in .I would for sure use you on next house
Columbia supplied all the skylights in our house including two that open with motors. The product is first class and their customer service is fantastic. We had an issue with one and they fixed it with a smile within two days. I highly recommend them.
Awesome products and great service. Support a local company and buy columbia skylights.
Spoke to a Katelyn,very friendly and most helpful....great experience
Bought a Columbia skylight 3 years ago and installed by myself. Basically, just put on the curb where the old on was removed, nothing complicated. A handful of cracks was found at the inside layer of the acrylic during the hot days of late July and early August of this year. Checked the website of the Columbia Skylight and found that their skylights had 20 years warranty against labor and materials defect. Contacted them through their website. Within 2 days, they just sent me an email telling me that it was not under warranty, no investigation nor explained why it cracked by itself, But asked me to buy another one to replace it. WHAT KIND OF AFTER SALES THIS COMPANY OFFERING. However, I read their terms of warranty, and found that once their product was installed, there would be no warranty. No matter what happen to their product, their warranty will not cover. The best thing to do is to STAY AWAY FROM THIS COMPANY'S PRODUCT.
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About Columbia Manufacturing Co. Ltd
- Website
- columbiaskylights.com


