Colombo Rennaissance/Ramada Rennaissance - 5* Review

They have a pretty good biriyani, but their service is not the greatest. not the most punctual people

Very unwelcome behavior at the reception. Room looked shabby. Our beds weren't made till night even after keeping the "clean my room" light on and reminding them at the reception on our way out. We requested for two extra bottles of water since it was very hot but were told it wasn't possible for them to send it to us as only two tiny bottles are allowed per room. We asked the manager at the reception to let us know when our cab arrives since we had a flight to catch but there was no communication between the people at the reception and we had to come down to the lobby and find the driver since they told the driver they had no idea who he was asking for even after he mentioned our room no. Guard at the gate was very inattentive and we had to ask them to pick our luggage even after they saw us getting out of the car during our arrival. Overall not worth the price or the experience since there wasn't any. ONLY the bed was comfy.Look for other options but definitely not Ramada.

One of best locations for functions, business sessions.

Middle of city. Good location and value for money. Now veg. Is also available.

Hotel is good, clean and excellent. Security is very good too. Food is abysmal always cold.

Stayed from 17 to 19 Dec room no. 707, Nice room. Various options for breakfast. Hotel very close to beach. Courteous staff.

Would like to mention about two employees
1. MSM Mazahir (Cashier) Very helpful, supportive and very honest.
2. Ruwana (Bell boy) Very well behaved, courteous and helpful.

Not on par with the 4 star standard but the room is quite big

Good place for conferences. Good buffet lunch as well.

Homely atmosphere and excellent service. Food is very good too. Try their Jaffna food during the festival. Yummy

On pay day they serve veg boofey. Rate is genuine, food is good.but starter they serve was not hot as it should be.hope they will care for it.i give 90 out of 100

Treat me exquisitely Spacious rooms. Near the center and close to Galle Face Green

Looks good after the recent refurbishment, but level of service and quality of food needs improvement.

You always get someone near by to provide great service.

Simply unbelievable service offered. We had our wedding reception here. Thank you Mr. Ruweed and crew!

High tea is not worth for money at all (2500 Per two, Fixed menu). Plus the service is very poor as they took more than an hour to serve food. I believe their competitors in Colombo, Galadari and Cinnamon hotels provide better food and service than Ramada.

The Banquet Manager
SPM function on 23.06.2018

We are the organizers of the above function of SPM '95 Batch which was held on 23rd June ultimo. It was a great event we ever had during the past. The hall arrangement and other facilities offered to us are very much appreciated. The staff who were there during the function very friendly helpful and courteous. The food has been arranged for the lunch in a very nice manner. We enjoyed food very happily and joyfully. The menu was a great combination which suited to everyone who were there.

So, please accept our sincere thanks to you and your kind and very courteous staff.

Hope to meet you again on another event in the same venue.

Thank you again.

On behalf of organizing committee

......

Nice hotel in Colombo. Great value 24 hour restaurant

rooms are spacious, located close to the beach, and markets, casinos are 15 mins away, staff is courteous

The hotel is situated in a very serene location and one Galle face mall is at walkable distance. Hotel reception and coffee shop staff were very nice and friendly. Hotel lobby is very beautiful and has a large sitting place. Breakfast buffet is a authentic and tasty. Rooms were neat and clean. Only we found a problem that on the corridor there were dead cockroaches but when we informed the lobby they immediately cleaned entire thing. Staff is very professional and attentive. Will definitely stay again and highly recommended.

I am working here
Construction

Its a average budget hotel , custome freindly, western and indian foods available . Calm place . Close to Galle Face and walking distance to many leading hotels and restaurants. Easy access to city center as well as shopping malls.
Freindly staff.Good food.

Good standards in food. Services may take some time. Banquets did have issues in being overly rude. A transformation in the last 5 years

This was an amazing stay that includes the quality food offered by Wyndham. Highly recommend this place.

This is a 4* hotel and quite a good hotel to stay when your in Colombo. It is not very expensive either.

My family has stayed for a week in July 2015. Fantastic rooms and bathroom was upgraded. staff is friendly and helpful., food was nice . swimming pool was good and clean

I will not recommend this hotel to stay it needs serious maintenance, cleaning and Service. The corridors are smelling very bad.

Good food. The Japanese fusion restaurant was/is my favourite. Band in the evening is good. Good place for hookah.

Ramada is a great place for friday nights! I really do not have any idea about rooms and accommodation. But i have been their to their pub! The place is very cool and it was very quaint inside the pub! So it has got this great ambiance to have a beer and to chill with your amigos! And also they have happy hour discounts too! You could order snacks, beer and cocktails which are also fair in prices! And it attracts a decent amount of crowd, but it does not feel overcrowded because of the arrangement of the seatings! So it is not going to be a proble at all.
And when it comes to background music they do not have a live band performing in there! But they let you choose the song you want to hear. The only restriction is that you can not choose songs sung in singhala! i do not want to criticize it because they must have their own reasons! Anyways it is their policy! They have arranged a laptop with a wifi connection, so we could choose our song from YouTube and play it after a song is over!
And the pub is located right next to their swimming pool which provides you with a great view!
So all in all, the pub in ramada is very cool, you might want to consider checking it out next time! Good luck guys!
Aahh btw staff is nice!

Very elegant place with excellent dining options. Highly recommended for tourists.

Gym. Pool. Spa. Coffee shop. Restaurant. Excellent.

I will provide 3 star as hotel is good breakfast has more options but liveliness is missing. Rooms lobby seems to be very dull. Old heritage kind of feeling. I am here to get recharged not to get depressed.

Went to their restaurant The gardenia. We had a good time the manager there mr. rifath mansoor was very nice and helpful . Totally liked his personality such a nice guy. And the food was good not overly priced for a hotel . And the quantity was a lot.

Takes ages for them to bring anything, we asked for water 3 times and they still hadn't brought it 24 hours later. Facilities and rooms are nice but the service needs some serious work

Very good customer care. Perfect vegetarian food for a Hindu style wedding.

Whereas the location couldn t get any better the hotel in itself needs to step up its game. The room we stayed at reeked of smoke even though it was a non smoking room. Some smaller but noticeable things, like the USB-charger, did not work.

Wanted to cancel a reservation couple days ahead of time due to being laid off at work, the hotel failed to empathize and declined my request. This was appalling since it was during peak holiday period where they could have easily found a replacement. Have had a better experience with Crowne Plaza, where the hotel policy was flexible enough for the staff to give me a full refund.

Luxurious hotel. But that's all. There was nobody ... It was a bit dead .. The waiters or cooks followed us all the time and were insistent, the principle of a buffet is that the customer chooses his food and not that we tell you what to take ... There is no need to be 5-10 employees at a post or otherwise the customer will get scared .. Ordering a simple beer .. 20-25 min to be served!

One of old hotel in colombo. Ideal for reception functions And stays. good food good cutomer service. Disability access available.

Good place. Good value for money. Centrally located.

Hotel partially refurbished (only the lobby) with the rest a bit tired. Well located, closed to the sea with some room with sea views. Nice pool in the yard. Good for one night but not for longer stays.

Very beautiful hotel, right next to the beach and other good sites of interest

This is 3 star hotel next to Galle Face. Easy location to Colombo center and also good location to reach many other important places of Colombo. Walking distance to Galle Face Green less than 500m.

They have different room categories and reception hall. Also have a nice swimming pool.

As 3 star hotel, cannot expect too much. But rooms are little older and need some attention and renovations. Sometimes, it is little difficult for parking. But can park alone the main road.

Good place with a good sized swimming pool. Food and overall environment is also good.

Very good location and has good cafes inside. Nice place to have a wedding and the food is decent too.

Good food. Good service. Nice environment. Not too big.

Food ain't that great. Popular among Indian tourists.

Very good service. Neat clean. You can see the Indian Ocean from some rooms. Walking distance from ocean side walk. Good choices of food and large choice of breakfast.