vaydehi khandelwal

Review of Colombo Rennaissance/Ramada Re...

Very unwelcome behavior at the reception. Room loo...

Very unwelcome behavior at the reception. Room looked shabby. Our beds weren't made till night even after keeping the "clean my room" light on and reminding them at the reception on our way out. We requested for two extra bottles of water since it was very hot but were told it wasn't possible for them to send it to us as only two tiny bottles are allowed per room. We asked the manager at the reception to let us know when our cab arrives since we had a flight to catch but there was no communication between the people at the reception and we had to come down to the lobby and find the driver since they told the driver they had no idea who he was asking for even after he mentioned our room no. Guard at the gate was very inattentive and we had to ask them to pick our luggage even after they saw us getting out of the car during our arrival. Overall not worth the price or the experience since there wasn't any. ONLY the bed was comfy.Look for other options but definitely not Ramada.