Hamza Hussain

Review of Colombo Rennaissance/Ramada Re...

Wanted to cancel a reservation couple days ahead o...

Wanted to cancel a reservation couple days ahead of time due to being laid off at work, the hotel failed to empathize and declined my request. This was appalling since it was during peak holiday period where they could have easily found a replacement. Have had a better experience with Crowne Plaza, where the hotel policy was flexible enough for the staff to give me a full refund.