Coliseum Medical Center Review

My husband and I were both in Coliseum Hospital in Macon, Ga. We were there in January a week apart. We both were diagnosed with Covid pneumonia. We each had different symptoms and when we arrived at the Emergency Room we got immediate care!! I can t say enough good about our experience!! We received excellent care on 3rd and 4th floor. I was on 3rd. My husband was on 3rd and then was moved to 4th. They gave us excellent care!!!!! They seemed very well staffed. We both feel we made an excellent choice by going to Coliseum! I would highly recommend them.
In Emergency Room when my husband was admitted Dr. Buckert talked with us and we were very impressed with him. Also, Dr. Sid on 3rd for me was very good and took time to talk with me!!
So we were very impressed with our experience!! Coliseum is an outstanding facility and their Emergency Room is very well organized!!!
Johnny and Phillis Brown, Milledgeville,Ga.

My daughter and I both were at the coliseum to be seen and the doctor we had didn t really seem too concerned about how we were feeling. We were both experiencing nausea, vomiting and stomach pain. My symptoms also included body aches. There were no beds. While we were there my daughter continued to vomit while we were in the waiting area. After a while we were both finally seen and after we were seen it was a while before we were given any medication for our symptoms and it was just a tablet for nausea. I was given nothing for pain. My daughter had an appointment with her doctor two days after our ER visit and I found out that my daughter s ears were full of fluid which the ER doctor neglected to tell me because he checked her ears as well. Not to mention when I went to pick up the prescription the ER doctor prescribed I was told that he didn t take the insurance we have so I had to cover the meds that he prescribed. How do you allow a doctor to see a patient who s insurance is not accepted by that doctor? I have never heard of that in all my years of living. The coliseum has gotten awful. During my mother s stay in the hospital during October of 2020 she was also treated horribly by staff and sent home while she was still ill and had to return which resulted in her having to stay even longer the second time around and also go on a ventilator. I almost lost my mother due to negligence. I don t know what has happened at the coliseum but it used to be one of the best facilities. I ve been very disappointed the last couple of visits I ve had.

Everyone treated my husband and myself with the upmost respect and made us feel like we were family

I was very disappointed with my care at this hospital. I showed up over 3 times with my son telling them he does not feel well with headaches, nausea and stomachache and they treated me as if I was just overreacting and went through the motion but had no real concern. As if I would just show up to an Er if I didn t really think something was seriously wrong. They gave us Tylenol and zofran but never really looked into the issue. Come to find out my son was suffering with an impaction which is very dangerous. They symptoms he had are all symptoms of an impact ion but because they didn t care they didn t really investigate our situation. I thought this was a top hospital and I can t express how disappointed I am. Luckily I kept looking into the matter and didn t allow their nonchalance to affect my concerns

I had to check myself out this morning because they were doing absolutely nothing to help me. My sugar was at 500 and they didn't even get me insulin. I'm going to sue the pants off. They need to be shut down!!!!!

I went to the ER yesterday. It was my first time going to an ER since moving to Georgia. This is the worst Emergency room I have ever been too. I was seen at an Urgent Care the day before but the pain had gotten significantly worse (possible pulled/torn Muscle in back/ broken rib/ blood clot concern). While i understand only one of these could be considered emergent I needed help which is why i went. I arrived at 2:15 and left at 5:30 While i would consider this a reasonable amount of time to be at an ER the whole experience was terrible. The posted wait times are based on how fast they can process you in triage and registration. The staff showed absolutely no concern for my condition at the time of arrival and while in triage It was like being processed at the DMV and absolutely no patient privacy. Sent back out to wait in the waiting room where i could not bend down enough to sit in their chairs. I asked the desk if they had a taller chair so i could sit down as being on my feet was causing tremendous paid and they said sorry thats all we have. I was walked back to xray And the whole time i was in tears from the pain and being manipulated on the table (i understood the importance) but i was never once offered a wheel chair or anything to ensure i wasn t causing futher damage or to ease my discomfort. I was sent back to the waiting room. I noticed my name on the screen that said i was in a room so i asked the desk if i had missed being called back and was told I was in their fasttrack room which is for non emergent and was basically the waiting room. For the next 2.5 hours i was waiting with no concern for my condition or discomfort. No one offered a chair i could sit in so i took it upon myself to sit in the security s desk chair. By the time i saw the nurse (not Doctor) my pain had significantly increased, she was the only good thing about this visit. I told her my concerns with my experience and she agreed i looked extremely uncomfortable and in a lot of pain and apologized for my experience and offered i speak to the director. At this point i just wanted to be treated and to go home. Im sure i will recieve an extortionate bill (my portion of deductible) for what can be considered an awful experince which left me in more pain than when i arrived. I have never been made to feel more like just a number than i did here. There is no concern for the patients comfort, privacy or wellbeing. I will never go back to this hospital.

I also want to add while i understand they experienced a flood in their rooms , i was disgusted at how patients were lining the hallways in gurneys. Not just one or two but Several people. I feel if you cannot provide the level of care, comfort or Privacy for your patients you should shut down your ER until repairs are completed.

I also recommend training staff to at least act like they care about patients. When i go to an Emergency Room i expect to be treated like i matter, that im important enough to be treated with dignity and respect. for over 2 hours staff watched me pace, sit and stand in pain and not one offered or asked if there was anything they could do to help. I have never in my life been made to feel as i did yesterday.

I'm not sure why the food service was questionable especially as far as a menu. I never did see one when I got a call for my meals I had to ask what is available and continue the questions to figure out what I wanted as I didn't know what was available. Then received good sweet tea but as I had recently been diagnosed with diabetes and was told that I would have a light diet that didn't make a lot of sense along with the desserts and other options that I did get.
The nurse seating staff is always courteous mostly aware but seem to be loosely connected for communications between shifts. First nurse asked second nurse to acquire pumps for leg pressure support and that never did happen. So of course that option didn't get used. The portable urinal wasn't something to be noticed by a nurse I had to request sometimes twice over to get it emptied as I was not supposed to get up without help. So I chose to use it instead of bothering nurses which I thought were busy. I have done this enough that I recognize some of the folks that come true to see me. I had a short stay and I'm glad because I don't want to take space for people that need it but thanks for your response reactions to my needs and the needs of so many others. Y'all take care of yourself while you're caring for so many others.

Doctor Deal and the staff were incredible. They were all so nice and made a not so fun experience fun.

Awful experience. My father was in the icu for 4 + weeks, he was tranfer to Regency rehab hospital and no one come out and told us he had been moved .

Had outpatient surgery on 9/28 . From the time of checkin till I was released very professional crew. Explained every proceedure just what they were going to do every time. Very calming experiemce.

Out of the 39 years of my life having EVER used the services from an Emergency Department from any hospital being for myself, friend(s), or family have I encountered a doctor with such genuine empathy and with a 100% sincere concern for my wellbeing such as I personally had received from Dr. John Shivdat. I was treated and seen by him as an individual person needing medical treatment; not as "just another case" or as a "chart number". He took special care to ensure I received the proper pain relief and was proactive in getting all of the necessary tests done to help him find a diagnosis for me. Dr. Shivdat also went out of his way to personally contact his colleague, a specialist for my diagnosis so I was able to be seen in his office the following business day for a treatment plan. That specialist is Dr. Winston Jeshuran. As a new pt in his office and never being seen from him before I instantly felt a sense of ease and comfort from him and all of the office staff. Dr. Jeshuran thoroughly explained to me what my diagnosis was and what it meant. I was clearly educated with options that I had and what each outcome would be for them. Together he and I decided on the procedure that would best suite me for my present and future health. Dr Jeshuran's team continued to wow me all the way into the operating room. Everyone was pleasant and professional. I felt without a doubt I was in good hands. Dr Jeshuran and Dr Shivdat live up to, if not excel all expectations of the Hippocratic Oath. Though I'm still in the healing process of my surgery and have just been discharged from the hospital I feel very positive and fortunate for the opportunity to have had my procedure done by such an amazing surgeon. If I ever have to opportunity to refer a person to Dr Jeshuran I will not hesitate. Going back to speaking about Dr. Shivdat, he too, has a special place held within me that will forever be gratefully held high with appreciation. Thank you to both of you so very much for the kindness and the professionalism shown. Once again, thank you both so very much for helping me get back to health.
Sincerely,
Wendy Yancey
& Family

I was admitted to the mental part of the hospital. There I found a bedbug on my things I know I didn't come in with them

My visit to the coliseum was very pleasant. Getting my temp taken at the door was a great assurance of protection! The mammogram team are always so kind and friendly.

I have had 3 back surgeries one which failed and had a fall a few nights ago which caused massive pain. Had to be transported in ambulance. My doctor looked like he just finished a Happy Meal and was very happy with his surprise. NO xray or exam of any kind was performed. The only treatment I received was two Tylenol and a pain patch. I was amazed of the treatment practices. Needless to say if I knew my care was going to consist of that I could have stayed home and treated myself and saved a 4hr SNAFU.

Please recognized your exceptional and wonderful CNA name Valerie Porter. She cares about all her patients and her smile can light up a light bulb. Let her know she's making a difference in patients lives.

Staff there was great with my 1 year old!! I brought him in for a fever and ended up almost passing out from vertigo!! The nurses and doctors took him until my husband came

Much faster and quick service compared to the VA. First time in a non government hospital since I was a child. So this is what I have been missing for the past 20 years!

Best experience I've had at the ER EVER! Had some of the best employees their the night I went! I was there about 5 hours. 5 hours may seem long but we had no idea what was wrong. I had to take several different test and with all them test I was surprisingly out of there rather quickly. The only reason it is not 5 stars is because it took an hour just to get discharge papers... Im not sure why it took so long..

Our experience with the medical and nursing staff was good; however, the case manager, Kim, assigned to assist our loved one was awful. She came into the patient's room with a less than stellar attitude; was offended when we questioned her and suggested we were not getting the information medical staff advised she should be able to assist us with. Her touted 30 years of experience has made Kim the epitome of an awful case manager. Were I her employer, she would receive a pink slip and be escorted off the premises. It only takes one employee to put a bad taste in one's mouth. Thank you Kim for making this one of the worst encounters with a case manager I have ever had. #itstimetoreleaseKim #worldsworstcasemanager.

My surgery experience in the Outpatient Day Hospital was the better than my any of my experiences in other hospitals. The nurses were knowledgeable and caring. Anesthesiology staff gave me personalized care. The room was excellent and allowed my family a private area to stay during my surgery.

They sent my father 2 a nursing home rehab where they neglected 2 watch after him after having bypass surgery & allowed him 2 fall more than once & after the 3rd fall it caused him 2 get a brain anirisum

They treated me really good and I was very scared but they calm me down. I was scared because I had covid.

Was sent to emergency room by my primary Dr and was admitted immediately due to extremities swelling. They determined that my Potassium level was extremely low. Had me diagnosed in a matter of a couple of hours. Took extremely well care of me! When I was scared half out of my wits they were there for me.

Employee that made the appointment was great as well as the check in desk and technician that did the mammogram. Now just need to make sure insurance covers a 3D, even though called and asked and said yes!

I don t usually post bad reviews, however, I feel I need to, in this situation. I had neck surgery on Dec 5,. Things went very well, checking in and getting prepared for surgery. It was after the surgery, that the problem began. Long story short, I was in recovery from 9:00a.m. Until 5:00 p.m. while I m don t usually complain, because I work in the medical field and I realize, things happen. I just don t understand the wait time. This was a scheduled surgery.

I had a terrible experience this past visit. The staff was insensitive and was dumbing down my symptoms. Very dissatisfied.

I would happily give 5 stars with regard to Dr. Keith Martin and his staff. They are awesome. But the parking situation has gotten increasingly worse since last year with more and more reserved spots unavailable to patients. My search for parking took far longer than my appointment with the doctor. It's very frustrating to have to arrive 45 minutes earlier than needed to be on time for an appointment just because it can take that long to find parking.

Excellent care. Super nurses especially Nancy, my nurse. Thank you for such good care.

A waste of time. I m never coming to this ER again I don t care if I m on my death bed. They don t care about you or what s going on with your health!

EVERY SINGLE PERSON I MET WAS VERY PROFESSIONAL, COURTEOUS, AND HELPFUL. GREAT EXPERIENCE!

I do not remember the first week or so of my hospitalization but my daughter told me that I received excellent care in the ICU. The floor I was moved to was extremely warm so besides not being able to eat or drink anything...I was miserable. I was not thinking clearly due to medication, but I do remember being threatened with restraints. I was moved to another floor, by request of my daughter, which was much cooler but I was expected to do more for myself than I was able. One of the CNAs even chastised me for not being able to make it to the bathroom in time when I had debilitating diarrhea from receiving high powered antibiotics. I'm a retired nurse and have never treated anyone the way she treated me. Everyone else was kind and helpful and treated me with respect and dignity.

I was seen in a timely manner staff was friendly & I love how they provided me a way home bc i was in a car accident & no way

I was apprehensive about taking my husband to the Coliseum since we had always used another hospital. However, from the time we walked in the ER until the time my husband was discharged 3 days later, we had nothing but a pleasant experience. The staff there were patient focused and wanted to make sure my husband was comfortable. I would definitely use the Coliseum again if we find ourselves needing health care again.

Denise in registration was great and Susan in ultrasound made exam very easy !

Careful sending ur young adult to this facility. Their psych program is supposed to be good, good docs there IF they have a bed available. IF not, literally no place to lay down for three days plus, and treated like animals/criminals- potentially even more damaging to ur young adult. Difficult on young adults with invisible special needs and staff will not talk to concerned parents about your young adult even WITH ur young adults consent. Very poor communication even when you contact patient advocate, nursing supervisors etc. Quite evident the ER staff and hospital staff could care less about the welfare of ur young adult child and their very concerned loved ones during a mental health/physical CRISIS- except for one super ER MD who DID and TRIED his best. Broken health care system one MD cannot control- universal everywhere. So if no psych beds available please beware and pray u get this concerned ER MD. If my young adults health coverage was not exclusive to this facility, would of had taken elsewhere.
I went to this ER many years ago, for angina, and a joke. Told going to see a cardio, never did -poor communication - and d/ced with reflux RX already on and documented heart issues, all before my cardiac arrest a few years later. So this ER scares me. Vowed to never return, never have until my young adult crashed.
However kind of difficult to check into all that when a love one is in the middle of a mental health CRISIS and suicidal.

Wonderful staff! They treated my wife and I like family. Would definitely recommend them to any one having a baby!

Had mammogram done there end of last year. Very pleased with appointment and Becky did wonderful job. She was very professional and very caring.

It was quick and painless. Went to the ER and saw a resident doctor though. He didn't ask too many questions as I wish he should have and they don't contact you back with results, you have to call them.

Day surgery April, 23rd, never used them before and they were all great, listened to all my needs and concerns and followed through. Very clean and all had personality plus because I like people to cut up and have fun on the job and we did. No reason to be scared or nervous at all. Thank you all and all is well the next day, no side affects at all, back to work this evening April 25th, you all do great work there, be blessed and thanks.

The care I received was excellent . The people were always kind.

I went there in August of 2012 with a 104 fever from pylonephritis. I was very pleased with how clean the hospital was and the staff were great

Came to this place for my mother. She was very sick and in a lot of pain. Sat in the waiting for for FIVE HOURS just for them to tell her to follow up with her primary care doctor. Didn t do ANYTHING for her swelling, shortness of breath, or her kidney pain. HORRIBLE hospital. Please do NOT take your loved ones here.

very good! didn't have to wait long at all and everyone was very nice

No one wants to go to the hospital I certainly don't but if you have to this is quite a nice place. The charge nurse and her staff were absolutely wonderful. I received the BEST care and attention from the nurses, doctor's, anesthesiologist, etc. Everyone introduced themselves, they were kind and caring. What more can you ask for. Thanks to all the staff for not only being professional but for really caring about your patients!

My wife had a quadruple bypass surgery here on Tuesday, 7/3/2018. My wife, my family, and I have nothing but praises for our entire stay.

I will point out the CVICU team since we were there longer than any where else. Incredible professional caring people who assisted in my wife's well being and healing.

I/ have no cons for the people there. My only suggestion is for the hospital to provide a shower for family members who are staying overnight.

I highly recommend this hospital. Kudos to the entire team.

The wait time wasn't bad nor was getting to see the Dr,but when it was time for the stitches and to numb my thumb with Lidocaine,she didn't do a very good job or on the stitches b/c there loose and she didn't give me an antibiotic to take to get rid of the infection and she never gave me a technic shot..I would never recommend anyone that goes to Coliseum Medical Center to see Mary Kuyvenhoven...I never want to see her again

Facility was clean. Taken promtly to my procedure. Staff helpful and courteous.

The drs and staff were awesome! Could not have asked for any better treatment!

Considering my dad went in doing pretty well for his age and we lost him 11 days later, don't think I'm in the mood to talk about our experience with Coliseum Medical Center.

The staff was very nice, efficient, and professional. The staff worked in a very timely manner and very friendly while doing so.

The tech was also very nice and friendly. She was professional and efficient.

The Cancer folks were nice except for the greeter. She seemd to not like her job. No compasion maybe.

My mother went by ambulance to this hospital for the second time in a little more than a week's time. After spending several hours in ER, she was ready to be discharged. Someone from the hospital notified me, and I told them (again) I did not live in the area and was on the way back home from Macon. I questioned the decision to discharge her, and they said they would talk to the doctor again. I did not hear anything back until a neighbor told me an ambulance was dropping off my mother at her home, and she had no key. No one informed me this was going to happen, and they should have, so I could have arranged for a ride for her. Irresponsible and reprehensible behavior.

Great hospital and staff! This hospital is very helpful and on top of things! Thank you for taking such good care of my husband and all of my family members when we need you!

I had a safe delivery and if I had to choose a hospital it would be the coliseum hospital again my newborn is 6pounds and 90z and she's healthier than a ox.

Over the years anytime I needed emergency care I went to navicent health med ctr dreading it sitting for hrs on end sometimes all day from 6 am untill 2 or 3 pm to get emergency care and it has to be a big emergency for me to go so I'm in some kind of pain or sick the last 6 years or so I was treated with very rude staff and the quality care I got was on a scale of 1 to 10 I'd honestly give a 2 I decided to try the coliseum I had a bad injury to my leg cutting firewood , I emediatly received medical care time I walked through the door and unlike the navicent every staff member I met had a smile on there face and made you feel important I was in and out in less than two hrs they were great highly recommend these people they were great and thanks for what youdone for me Wade bridges retired usmc

I recently went in for surgery. After my surgery I was recovering and stayed in the womens part of the hospital where women usually just finished giving birth. All the staff, nurses, the techs, and housekeepers were super nice and attentive. It was my first time having surgery and I can honestly say besides the pain, everyone that I came in contact with made it a very good experience. Special thank you to nurse Jessica and Tech Leah. You made my hospital stay very comfortable and safe. You made me feel like I was more then just another patient. Thank you.

The hospital personnel were caring and attentive. Covid protocol was exceptional. The surgical team was stellar, and my recovery nurse, Ashley Snider, was amazing.

Father had open heart surgery with excellent care and friendly staff!
Great experience .

Do not take a mentally challenged person to their Psych unit. They will not help you! They cannot take people who have low IQ's which is a violation of ADA! Will be contacting a lawyer!

I was so pleased with the service I received at the Emergency room. I was treated as if I was the only patient, or at least the only one of any importance. Every person with whom I came in contact... triage, EKG. Lab, Xray, CATscan, Doctors, nurses, treated me with respect and apparent empathy. Nothing could have improved my care. A huge Thankyou to everyone at Coliseum Emergency Room.

The nurses were absolutely wonderful and made me feel comfortable, overall experience for a surgery was better than ever expected!!!!

I recently had to spend 2 days in the Coliseum Medical Center. I was treated with complete Respect. Every staff member was very helpful an treated me like a King. I will without a doubt use this facility again if I need too. I have never been treated this nice in any of the local hospitals. Thank you Coliseum for making my stay seem like a spa instead of like a grinding stone with the tests that I needed. My wellbeing was their goal.Job well done.

If I could put 0 stars I would. They refused to treat my mother who hasn't been able to eat or drink without having pain for about a week now. That dr who was the attending in the emergency room should have lost his license.

Went in for an test, easy check in with an iPad. Someone from the department that you are visiting comes down and escorts you to where you need to be. Cleanliness of the facility is outstanding. Hospital personnel are friendly and courteous. Totally pleased with the experience.

This hospital is terrible they treat the patients with no remorse

I am happy and pleased in my short stay in Coliseum Medical Center for my surgery. All the staff are friendly and they make sure you re comfortable and taken care of. I will definitely recommends this facility to other patients. Thank you

I am so sick of the damn emergency rooms. We got here at 600 in the morning and a bed has been ready for almost 2 hours and we are waiting on a damn box. This is ridiculous. Like they only have one damn box. Really. This is supposed to be a hospital. What is going on.

I was not happy with the fact that I had to go into one. Uildnijg to register for x-rays. After that I was led out of the building down a flight of stairs to get my -rays. I have trouble with stairs after 3vack surgeries and one neck surgery. X- rays were related to issues with these surgeries. After my x-rays I was invited back out the door to wait on the sidewalk for my ride to pick me up. This to me showed a total lack of respect for me as a patient.

Wait was minimal, staff and technician were friendly and kind. My experience was A+. Thank you.

21 years go I had a baby at this hospital it was great. But I can't say that for my grandbaby. My daughter was suppose to be induced at midnight buy we sit here now waiting again for her to make a phone call to see if they can take her in. There excuse is they are short staffed but why would you set an appointment and then not honor it. We will have our baby here
because it's to late to change but you can rest assured that the next one will not be born there and anybody I come in contact with will no they don't need to either. So my suggestion to you guys is to hire more nurses because babies aren't going anywhere

My nurse was great, my doctor was crappy as hell. I came in with pain in the breast and arm. They jump on a PE bandwagon, don't look at my arm or breast. Wasted my time and my damn money. The doctor didn't do no exam, I wasn't told to change out of my clothes. The ER has major issues, and it's really said that the person who answers the call bell has an attitude issue, nobody told her azz to keep a job she don't like. I will never come here again.

The ER was good and the employees in the OR were good. But on the floor the nurses were awful. Will never come back here will always go to mccg. Nurses come around 1 to 2 time in a 12 hour shift. They had someone buffing the floor in front of my door from 10pm until around 3 am and it was so loud I couldn't sleep.

Very quick service. Staff was very helpful and professional . I would recommend to everyone

They didn t come in to check on my mother at all they just left her there this hospital is lazy the workers there are lazy I do not recommend them they will do nothing for you so if your sick don t come here go somewhere else .

The staff was very nice and helpful, made feel very comfortable . I will always have my procedures done there.

Friendly, efficient & effectively following CDC guidelines during this pandemic.

Staff In ICU side B, was GREAT, Britann and Hunter there was more can t remember there name but they all was so caring I would give them a 10+ Keep up the good work, my brother was in room 21. Thanks guys!

I was very happy with the treatment of the staff and will definitely plan future surgeries there, should the need arise

Elaine was very kind and helpful . Very good experience with the staff.

They are awesome in the day hospital. Had 1 bad experience but overall awesome.

TERRIBLE SERVICE!!! No sense of urgency for the patient and no sign of care. I came in with vaginal bleeding and cramps at 10 weeks pregnant, and after 2 1/2 hours of waiting, I have yet to see a doctor or nurse. The worst

Fast check in....In and out in about 30 minutes...Great report. Been going here for about 20 years!

I was sent to Coliseum for a Myelogram. It's no party. I was nervous everybody that was involved taking care of me was wonderful. Especially the the ones in the room when the test was being done they rubbed my leg,fanned my face.The anesthesiologist talked to me the hole time making me feel better.They all where AWESOME. ...

I've been here for three hours, I'm pregnant and having complications.. and let me just say this... If your not insured, they don't give a crap about you.

My husband had a procedure at Coliseum Medical Center. Everyone was very nice and helpful. Would definetly recommend for any outpatient procedures.

Horrible, horrible, horrible. The emergency room bathroom was filthy. Worse than a mechanic shop with nothing there but men. The ER doctor was plain nasty to me. Just as nasty as the facility.