Valerie Hampton Goldston

Review of Coliseum Medical Center

Our experience with the medical and nursing staff ...

Our experience with the medical and nursing staff was good; however, the case manager, Kim, assigned to assist our loved one was awful. She came into the patient's room with a less than stellar attitude; was offended when we questioned her and suggested we were not getting the information medical staff advised she should be able to assist us with. Her touted 30 years of experience has made Kim the epitome of an awful case manager. Were I her employer, she would receive a pink slip and be escorted off the premises. It only takes one employee to put a bad taste in one's mouth. Thank you Kim for making this one of the worst encounters with a case manager I have ever had. #itstimetoreleaseKim #worldsworstcasemanager.