Coliseum Medical Center Review

On 5/17/19 I was made aware of a bill in my name that was sent to my ex husbands address in Macon, GA.
My son went to the ER and was heavily sedated when he came in due to an injury.
My son is an adult, and I explained to the customer service rep in billing that this bill should not be in my name, I do not live in Macon, and I was in Canada when my son was treated. His father was with him.
They told me that my name was given as the responsible part and they could not read the signed form . She refused to remove my name from the bill. I am stuck with this 398.00 bill now. I am very very angry about this situation.

2nd floor cardiac lab head nurse has a bad attitude since we walked in at 8.30 this morning,just now kicked the wet floor sign across the floor . I

I just delivered my third baby at Coliseum Medical Center. This experience was just as pleasant as the previous experiences. We were able to see and have the pleasure of former nurses administer care to us. And we also made new friends with nurses administering care to me. Elizabeth, RN was such a great nurse to us, as always. Ashley, the lactation consultant, was a complete God-send. She helped me mentally more than I could ever thank her for. It was nice to see Angela, one of the pediatric nurses, again. Traci (I think that was her name) from the dietary staff was so sweet to us, and we looked forward to seeing her everyday. Thank you for another pleasant birthing experience.

I love Coliseum medical center, I have been to the ER quite a few times. Everyone is polite, and they know their stuff!! I choose to use Coliseum for any of the medical needs.

Fast, efficient check in and the nurses were the excellent!

Excellent! and I am very grateful for the professionalism shown me by the staff.

My daughter had a baby here last Monday by csection. We were VERY happy with the whole experience except for 1 nursing tech who was obviously not happy with her job either day she came in. She was rude and VERY condescending. Her name was Rakita. Her favorite nurse was Ms Sharon and Ms Tracy from the cafeteria was AMAZING!!!!

We love Coliseum Northside Hospital! The staff are always so nice and the wait time is never long. The doctors and nurses on staff are knowledgeable, friendly, and willing to answer questions. We also felt totally safe being there in the midst of the Covid-19 pandemic. Thank you all so much for providing such excellent service!!

Upon arriving I filled out the info that was needed and was taken back for what needed to be done. From the receptionist to the technician they were very professional and I was very satisfied

Staff was so friendly and helpful, even through having to go through additional covid protocol. I have severe anxiety and asthma so me wearing a face covering is very hard and panic inducing. So they was accommodating with me bnb on that. So thankful for their help.

I barely had to wait (7:30 am appt). Radiology tech was friendly and professional.

Worst hospital ever!!! My mother had surgery And the 4 west night nurses treated her with so much disrespect that it's rediculous. Ciara, David and the other nurse with the funny name that starts with a "C" , that works over night are very disrespectful. They called my mother names and hid her call light so she couldn't call anyone. She was in tears by The time I got there at 8 that morning. The Coliseum can thank them for the lawsuit!!!

They were extremely unprofessional and were constantly gossiping

Dealing with my mom with Double pneumonia they made her leave. They discharged her and she knew she wasn't feeling well. They told my brother that she could treat it herself at home. I called the director and reported it and will file a complaint also. It's nothing like it use to be and they told us it wasn't an infection. We are confused because what is pneumonia? They better hope like we are that nothing happen to our morher.

Awesome Medical Staff, Outstanding care. I was a patient of Dr.Oddis on Jan 5-6, transferred from SGMC, Valdosta, GA. Nurses and Doctors were very attentive and took very good care of me. I am truly grateful and appreciative of the care that I received. Thank you, with all of my heart.

Labor and delivery/postpartum are top notch.
Martha (L&D) was phenomenal. Carrie and Jessica on postpartum were wonderful! Dr Leigh is the absolute very best, as always.
Clean, hand hygiene on point, staff was friendly.

Everyone was extremely nice and attentive to all my needs. They went beyond what was required. Extremely satisfied with my visit!

Everyone was friendly, professional, and efficient. A very good experience, despite the reason for being there.

I was very nervous as this was my first time being admitted to the hospital and preparing to have a surgical procedure. The entire procedure, from pre-registration to discharge was smooth and pleasant thanks to the amazing staff!

Excellent facility, well run, professional, very clean. Highly recommend.

The staff at CMC, work good with those who have addiction and behavior problems. The place is clean and I enjoyed everything about it.

I enjoyed my experience so much, I am returning for a second operation October 21st.

Thank you to everyone in the cardiac dept. You saved my mom's life after her recent heart attack. She was transferred here from fairview. Thank the Lord they jumped right on it and performed her open heart surgery. Kept us very informed and updated through her procedure.

Check in was great, nurses were attentive, but after that things went down hill fast. i felt like i wasn't listened to thoroughly by attending physician staff. I had severe leg pain and after diagnosis i was offered an over the counter pain patch that i had to go into the restroom and put on myself, and sent out the door ,which resulted in me having to go to another in town Er center, where I recieved the proper care and medication that I should have gotten at Coliseum Er. !!! Very Disappointed

The Emergency Staff was wonderful! They got me in for surgery but after my surgery they did NOTHING to control my pain level and I was told I would be comfortable. Very dissatisfied!!!!

I was admitted to the ER with elevated heart rate, dizziness. They jumped into work immediately.
Dr. Mao was fantastic, she checked all my vitals and ordered all kinds of tests on me. EKG, Chest Exrays, IV, Blood work etc. She was all business and attented
To my every need. Dr. Malcolm arrived and studied all my lab results throughly. We discussed everything related to my case so that I could get the proper follow up care. I thanked him upon my discharge and I d like to thank the entire staff. This was my first visit to any ER in Macon and as a new resident here. I know I ll be in good hands if I ever need help again.

They Changed My Son Last Name To My Wife Last Name Like We Aint Married SMH

From check in to the surgeon Dr. Ashley Ray who held my hand when I fell asleep I could not have had a better experience. The most caring, compassionate, and professional hospital staff I have ever encountered!

The staff was exceptional on our visit. I would choose to go there for future services.

I had both of my children here. The food is amazing, the cafeteria staff are warm, compassionate and friendly. The nurses in labor and delivery, were all amazing and took excellent care of me making me feel less scared and not alone. The post partum nurses also took excellent care of me and my family. The lactation nurses went above and beyond to help me with anything I needed. I love this place! Highly recommend.

All the staff were extremely rude you speak to them and they look at you like they can't stand you

Great hospital staff is great my best hospital stay ever.

Overall it was good but the people working the entrances, taking temperatures, had very poor attitudes. I know their job probably gets very boring, having to do and say the same thing all shift, but I do know their attitudes could be better and more welcoming. The rest of the staff were very helpful and made me feel more welcome.

Quickly registered and not a very long wait. Technicians were very professional And the MRI process went smoothly

Had a great visit, the whole team, from check-in (Ms Cynthia) was so helpful & friendly!! Keep up the great work!!

Everyone that worked in labor and delivery, postpartum recovery, and the nicu were absolutely amazing. The labor and delivery administration team, the nutrition team (Mrs. Tracey), the sanitation team, nurses, techs, lactation specialist, doctors... all very caring, professional, and helpful!! I definitely enjoyed how well I was treated during my recent stay.

Smooth running facility with very nice, able staff.

It was early one morning and everyone was so attentive and nice. The visit went very smoothly.

Unprofessional and rude is an understatement. ER doctor I had last night was useless and treats patients like their a burden and inconvenience to her

Waited two hours in the ER in pain when people who came in after me were seen before me. People who looked fine and every time I asked how much longer my wait was I kept being pushed back. First there was only 2 then suddenly 3 people in front of me. I finally walked out after telling them how unacceptable the treatment there was.

I'm in the hospital with pneumonia coughing up blood and the doctor will not give you anything for pain said deal with it I would not let my dog go to Macon hospital it's the worse experience I've ever had dr.gossman should not be a doctor

I was pleased with the quality of those who provided all services from check-in to the procedure to check out.

It was amazing. The staff were helpful in showing me where to go for my baby s anatomy scan and the ultrasound tech was very thorough and answered my questions and knew what she was doing.

Very friendly staff and very little wait time! The doctors and nurses are very thorough as well.

This has got to be the WORST hospital in GA!!!!!! My mom was there for almost 3 wks her rm was cleaned maybe twice. She was on the third floor and the nurses on that floor was very unprofessional I was afraid to leave her alone!!!! They was talking to her like she was crazy and I had to tell several nurses you're not going to use the word foolish& crazy while talking to her. The Dr gave her medicine that she wasn't suppose to take and now she can't even walk on her own but trust me you're not going to get away with this treatment!!!!! I will be doing something about this and one last thing the lady that does the dialysis patients up there will not get away with twisting my mom arm and treating her badly. I'll advice anyone if you care about your love ones take them somewhere else I don't want anyone to go through what I had to endure!!!!!!

Thanks to the staff at the Emergancy room, they all were great!!! Very concerned with my Husband and ran all test necessary. You guys rock!

very nice and professional people. i was in and out in under an hour. very clean and modern facility. i felt perfectly safe.

Took a little long to discharge my mother but overall service was spectacular.

they told my grandma that she was in heart failure scared the whole family them come and say that was a different Pt. They gave her the wrong persons results and medications!

They were very prompt in starting the service soon after my arrival and the staff was very attentive and professional.

I was well taken care of. Every member of the staff made me feel like I was the only patient there and I was there only concern. If I did not understand something I was encouraged to ask questions. And they were more then happy to explain.

Initially, I was confused since I've never been to the facility (I wasn't sure if I was in the right place). After settling down (getting over that hurdle), I completed the registration sign-in and, from there, everything was PERFECT. The staff I encountered, from my escort to the elevator after leaving the registration desk to the end of my exam/exit, were exceptionally kind and treated me as if I was their only priority.

Friendly, knowledgeable staff. No wait time. Excellent service.

From the young lady that greeted me at the Radiology Department door to the Radiology Technician they were super helpful, professional and very kind!

Somehow during Covid the mammogram process has gotten even smoother. My last visit was the fast and easiest in every way. Kudos!

Have been going to the Breast Center for several years. The employees are always very nice, respectable, helpful, knowledgeable, and I have been very satisfied overall.

Nurse practitioner on duty in the ER treated me like I was faking my symptoms and just trying to get pain meds. I have been to the ER once before this and it had been over a year ago so it s not like I frequent the ER requesting drugs. I was vomiting from the amount of pain I was in yet I sat in the waiting room for three hours with no pain meds after I had already done scans and tests. She made it quite clear that she did not want to help me. I m in nursing school and she made me recognize how to never treat one of my patients in the future.

Everyone was so kind and helpful! Elaine checked me in and was very friendly. I was early for my appointment and they had me in and out. The staff doing my exams were professional and explained everything. A great experience at the Women s Breast imaging center!!

The people at the medical center were the best!! It started from the time I walked into the hospital. I was greeted by administration. They welcomed me in and helped me to sign in. I was then put in a wheelchair and escorted to my room. The medical personnel was really nice and always started a conversation to ease the tension of my procedure. They went through great detail of what all was going to be do prior and post. They were very professional. They even had humor that made it even more pleasant to be their. The doctor was to the point about the procedure, but also cared about me and to keep me comfortable as well as his staff. I would definitely recommend Coliseum Medical Center!

This was my first time at the hospital for an ultrasound. I was so nervous but the moment that Kehli West, Denise Fletcher and Ultrasound Tech, Kayla, started working me, all of my nervousness disappeared! Words cannot describe the sweet, professional and sincerity in each of these incredible women's behavior towards me from start to finish! In the past, i have had procedures done at other hospitals and never had i been made to feel welcomed by the employees. These women clearly love people in general because their behavior seemed honest and not forced because of their positions working with the public. Great job Coliseum Medical Centers for making these women apart of your medical family!

Great Nurses, staff and all personnel from least to the highest. Doctors also.
Everyone that I have had any contact with has been so very supportive informative ,professional and kind!
I am so very grateful for the professional and great care of this Hospital and Staff.

I got sympathetic and swift medical attention on the day of my Pre-op Bowel Prep, in the 1 or 2 hours before my surgery and during my 1-day over night stay at the hospital.
I thank all the staff with whom I came in contact.

I was recently a patient here and had a wonderful experience. From all of the text, nurses, doctors, and all hospital support staff, I had amazing care and knowledgeable Physicians. I would recommend this Hospital to anyone that needs expert care. The location is great and the views are beautiful. Myself and my family enjoy things like free parking, great food, adorable gift shop, free daily newspapers, and great coffee which is always needed!

Nursing staff and x-ray department were great! Registration was unfriendly and slow, parking is a nightmare.

I was very impressed with all the people I came in contact with. The nurses are very prefessional and very caring about the patient comfort and care. Everyone was very respectful of my needs. Great place to receive the care that is needed. Highly recommend Coliseum Medical Centers.

I wished that there is a happy medium for the temperature in the place, and registration took too long. I showed up 30 mins before my appointment time AND pre-registered and pre-paid over the phone.
If those things were taken into consideration, then this would have been a five star visit because the procedure was not bad and didn t take too long. The person who was taking the x-rays had set my expectations before hand.

I was a direct admit for a platelet transfusion. I was there 10 1/2 hours before the transfusion was even started.

Very kind and thorough in their care. Great experience given I wasn t feeling well.

My mother was treated well by everyone here. The facility is kind of decrepit...but every single employee we encountered, from food service to technicians, to nurses and doctors, was very friendly, courteous and professional.

ABOVE AND BEYOND!
I gave birth in June to my first beautiful child and it has been the most amazing experience of my life. I couldn't have done it without my husband's support, but the whole staff in the hospital gave us all the help and support that you'd need during this important moment of a soon-to-be mother's life.
I want to thank with my whole heart:
Labor and delivery staff: Dr. Hall, Dr. Cox and Kristin Mullis, whose guidance during the last part of my labor was simply amazing; Tracy Warren, Jordan Anneeky and Dr. Sanjev, who took care of me during labor, making sure that me and our baby were healthy and safe.
Post Partum: Ellen RW, Kim RW, Shelley RW, Kris RW and Cecilia RW, AMAZING nurses that went above and beyond for me and our baby, giving us everything that we needed and tons of advice for a new mother.
House keeping: Tia, very kind and quiet.
Dietary: Tracy, COMPLIMENTS TO THE CHEF! Very available and caring for patients's health and tastes.
OB Admission: Celestine, welcoming and masterly.

Thanks to the staff and nurses and all for the wonderful care they gave my son. ICU was great and I appreciate everyone.

The food was terrible. But I had the best nurses Danny and kate

My mother was discharged from this hospital just yesterday, she was admitted for vomiting uncontrollably. The doctor discharged her even though she had not proven she could keep anything on her stomach. They didnt not allow her to eat or drink anything for the three days she was there. When I saw her I spoke with the nurse who was in charge of her care and she refused to provide me with a way to reach the doctor who was treating her. When the nurse was helping me get her in the vehicle for the drive home to eatonton she fell and complained of being dizzy, that nurse did seem to he concerned but said she couldn't do anything since she was discharged. Within an hour of her being home she once again began to vomit and complained of dizziness.

This doctor is not living up to his code to do no harm as she clearly is not well and he couldn't care less since she is uninsured.

My daughter was here September 3-6.The bathroom was filthy in her room. Shower curtain looked as if it had not been cleaned(never). Tracy from the cafeteria really made my day. She was very nice and friendly.

I got excellent service from the minute I stepped into the waiting room at the Women's Center! Samara Brantley took great care of me at OP registration! She was very friendly and everything was done accurately and quickly! I can't say enough good about my techs, Lisa Lister and Lisa Brown! Both were extremely caring, professional, thorough and so kind! Based on the questionnaire that I completed, it was suggested that I check into genetic testing, due to my family history. I did it that day and I'm so glad I did! I had no idea that this was offered at Coliseum, but it was a quick, simple process, that could be of great benefit to me in the future! Thank you, Lisa Lister, for suggesting it! All of the techs in the Women's center, including Penny, Judy and Racarra, go above and beyond! I wouldn't want to go anywhere else for my healthcare needs!

It was pleasant I was well taken care of I was notified of everything before it happened. The doctors and surgeons all attempted to make me feel safe and comfortable while also demonstrating a professional relationship between their patient.

The obgyn staff is amazing, from check in all the way to check out I have very pleasant visits.

We had a wonderful experience with the staff at Coliseum Medical Center Heart Cath Lab. It was such a stressful day for many reasons but our nurse Paige was so comforting and good. We couldn't ask for any better service and the calming effect they provided helped us through it all. Thank you so much for the service you gave.
Sarah and Sonny Andress

Very seldom that you do not have to wait and wait at any Medical service. I can say that i was scheduled for a 9:00 CT scan at 8:55 I was taken back and by 9:10 I was leaving. Great service

Awful experience..I wouldn't recommend this hospital to noone.My sister was scheduled for surgery at 9:30am.We arrived at 9:10am.The doctor came in at around 2:30pm and stated she would have to postpone her surgery until 12 noon the following day.Colisuem Hospital needs to get their act together. Very poor service.

Coliseum Medical Centers is a great hospital who truly cares about each of their patients like family.

This is the most third world god awful place I ve ever been. Do not go here unless you want your loved one to lay in bed in pain while no one contacts the doctor and nothing is done about it. My dad had severe abdominal pain for two days before anyone did one single thing about it. He finally had a CT scan ordered but it wasn t done until two days later. By then it was too late. Not one staff member in 7 days there ever washed their hands. Not one staff member listened to his lungs or even pulled the covers back to look at him. One nurse came on at 6:45 and never came to the room until almost 11pm. Unbelievably bad care is an understatement. Do not take your loved ones to Coliseum if you want them to live. This place is dangerous. Something is seriously wrong here.

It was amazing! I was in tears by the time I got into the mammogram room because I just knew she was going to hurt me... I was so wrong! She was kind, understanding of what I had been thru, patient, and painless!

They was very courteous to me and my family and just my opinion they mail me card sign by the staff now that the extra mile

Went to ER for pain in back and left side with nausea, was there 6 hours for them to tell me i was having muscle spasms and giving me a muscle relaxer. A week later my symptoms were getting worse so I went to Coliseum Northside to find out I had a very bad UTI that was almost sepsis from having had it so long. As long as it s in my control, won t ever go back to Coliseum ER.

I spent 5 days days in ICU and had the best nurses. They were skilled in their field, but more importantly, kind and compassionate.

I had a very good experience. The staff was extremely knowledgeable, yet personable at the same time.

well, it started OK to registration their was no one there to check in an I had to use the restroom an the only one they had was behind locked doors. Then continue to the next floor to check in for my procedure. Was taken to a room to get ready for the procedure. Waited a little while before anyone came in to talk with me but then finally Melanie came which was the nurse to set up the I.V. an get things going. Then had to wait for awhile before being seen. Then was taken to the O.R. room where the procedure was going to take place as the staff asked what I was having done as I explained i was having two procedures done at this appointment. Which I'm glad we went over that so they the nurses an tech's had to turn the bed around and get other equipment out an ready.
As that is said the staff was very nice Susan RN an the other two ladies in there. Out to recovery this is where I meant Richard RN PACU and was released from the hospital. This was the first time at this hospital for a procedure in bldg E and doctor in bldg B so it was experience.