Club Quarters, Boston Review

Really good hotel. Rooms are perfectly as advertised, WiFi is mega quick and staff are super helpful.

Beautiful lovely rooms , nice serice and wonderful help !

Location is good, downtown Boston. 7 min walk to train station. Bar / Restaurant attached to it. Gym is average. Would say a 3 to 3.5 hotel in Downtown Boston

Excellent hotel, great service, generous free lounge drinks and snacks.

Excellent geographical situation. Excellent service. Comfort of the room. By cons, room very little soundproof

Super basic, not the cleanest and not a comfortable stay. Falsely rated four star so I was hoping for a better experience.... personally I d prefer to stay at a Quality In or similar if I had a choice between the two. Friendly staff, good location, but I wouldn t stay again.

Great location. Can walk to anything from this place

Perfect location, nice lounge section with some free food and drinks. The rooms are a little dated and on the small side but if you can get past this, its a great place to stay. Staff is very friendly and helpful.

great service, very spacious rooms and very clean, definitely staying here again when I come to the city

Absolutely Amazing!! Of course nothing is perfect but managers are very on top of being sure that all guests are happy and accomodated. The rooms may be small but Club Quarters is in the big cities, what is the need to stay in your room? It was also located perfectly! We easily got around and were able to enjoy the city. Club Quartes will always be my first choice of hotels whereever I go!!! And I reccomend them to everyone!

Great location, nice pub, great coffee, purified water everywhere clean room, good price

Nice room , great shower, very quiet on the weekend

Stayed twice over the course of 4 years. First time had an excellent room, this time we were missing a mini fridge and microwave. Our friends who paid the exact same amount as us had all the amenities. Not a huge deal but just would have been nice not to have to use their fridge 2 floors up. love the bar attached to the hotel and the lounge was nice.

It was a solid experience. Nothing special about it. The food and service was okay at best.

OK average hotel small rooms. The beat part is the location is heart of the city and easy to walk around considering Boston is small and walker friendly city. This can only be a budget and need stay hotels not a luxury. They have free refreshments. Coffee tea and sodas with snacks etc

Had to stay here for work. Great location, close to Government Center and the North End (walked there in 15 minutes). The rooms are small, cramped, and not well updated, but I don't think people stay here to be inside all day, anyways. Not a lot of amenities in the rooms - wouldn't stay here if I was coming for a vacation.

A typical Club Quarters hotel in a converted office building. A couple of blocks off Washington Street, so the location is not bad, but the immediate neighborhood is office buildings. Rooms a little shabbier and not as clean as other hotels in the chain. Street noise means you will wake early in the mornings. Wifi is good. An adequate hotel but nothing special, better for businessmen than tourists.

Staff was very friendly and were quick to provide recommendations for restaurants and sights. Room was pretty small, I wouldn't recommend it for a couple or family but it worked well for me on my business trip. Fill station for bottled water was a nice touch and I always had plenty of hot water. My main criticism revolves around the kiosk system that they use for check-in and check-out. The check-in process didn't work well at all and I required the assistance of staff. CQ should rely upon their friendly staff to handle the process rather than a lifeless kiosk!

Excellent location close to State Street station and Quincy Market. Free coffee and espresso in the lounge downstairs as well as computer access. Rooms are small and older, with extremely limited space in the shower, walls are thin and you can hear your neighbors. The place is clean and comfortable though, and service is excellent.

Rooms are small. Mostly clean. Good water pressure in shower.

Very small rooms with dated beds. Very clean and centrally located to both the garden and the theater district

Very friendly place to stay. Close to Boston Mass General Hospital, Quincy Market, walking distance to the Tran. Priced Right as well

Perfect location, exceptional service and the pub next door is equally excellent.

Nice sized, clean rooms and a great superautomatic espresso machine in the lobby. Great spot in the financial district!

Visited a friend staying in a suite, it was quite nice.

So they got a few things that stand out from other hotels. Instead of having pre bottled water they have this awesome filter dispenser and allow you to fill your own bottle or one of their own. Super awesome. Also they have AMAZING water pressure. Their showers do.not.suck. good on ya!

Great hotel with good service and amazing location in the heart of Boston. I wish my room had a mini fridge but that's a small issue.

The accommodations, amenities, location, and staff are excellent! The rooms are,just the right size. The snack bar, latte machine, and living spaces are well worth the stay alone.

Michelle is the greatest concierge of all time!! She is so sweet kind and had our best interests at heart! Thank you Michelle for being such a bright spot in an already lovely stay. You are a star!

The beds are terribly uncomfortable (think: old school 1980s spring mattresses- Agh!) Generally, the staff are quite friendly, nice and helpful The rooms are okay, nothing fancy but clean and livable. The beds are super uncomfortable though... I thought it strange a queen sized bed only has 2 pillows but we're able to get more when we asked for more. Smart TV in the room is super convenient! Amazing concept, of a shared water filter and free water bottles to refill and take and use as you wish... So thoughtful and conscientious!
Oh, there's an Elephant And Castle Pub attached -standard but good English Pub food.

Good service, I had problems with receiving packages in my name

Good location in the Financial district. Short walk to Boston Harbor. Like the self check in to bypass the front desk.

Good location in Boston. Staff is courteous, however bed is VERY uncomfortable and cleanliness of the room was questionable upon arrival. My husband and I were very surprised by this as when we booked the hotel it had great reviews.

My rating is more like 3.5 stars judging quality alone!

GPS/Google map users be careful, even though the hotel's entrance and address are on devonshire, the GPS takes you to the hotel's restaurant on Arch street in the back where there are no clear signs that you arrived at the hotel and it seems like there's no clear path from here to the lobby but i didn't try. Overall, the hotel is clean and nice. Friendly staff in the small lobby. Lost first prepaid night due to canceled flight to Boston because of a bad storm in Boston (several inches of snow and heavy rain later as i was told). Unfortunately, when called by me and Expedia, the hotel did not want to be flexible on their nonrefundable policy even though i was staying for 3 additional nights!

Otherwise, the room was clean but the shower and bathroom are tiny. I didn't hear much noise even though my room was situated across the elevators. Nice modern TV with a clean signal. The fitness club is OK but the equipment are very outdated! I've seen much better treadmills and ellipticals in lesser quality hotels! I didn't like that the entry door to the fitness room did not have a window to the outside hallway. Fitness room opens at 6 AM and closes at 9:30 PM.

Best feature of the hotel is the lounge area behind the lobby where you can grab quality espressos and their derivatives like cappuccino, lattes and the such in addition to fruits and snacks. Even cold sodas are offered for free!

I would certainly stay here again but i would not make my reservation until the last minute and it wouldn't be prepaid!

Nice room, friendly staff, complimentary bottle of water as in all CQ, good position but there was too much dust in the room and the luggage service at check out took too long

The staff is great, a few unusual extras like bottled water dispensers on every floor, snacks & a nice espresso machine, happy hour wine, etc. Rooms are nothing great but certainly a value considering other hotels in the area. Great location.

Simple, small room. Small bathroom, but had everything. Lots of outlets. Near a lot of restaurants.

Free snacks in the lobby, filtered water in the hallways. Nice place!

Tiny room, even smaller bathroom. Inconvenient access from street with 2 doors and a tight corner making it difficult to navigate with luggage. Others staying here didn't look happy either. Would never stay here again, there are much better options.

Boston was amazing with lots of wonderful history to learn. It made us thankful to be Americans. Club Quarters was the cornerstone of this terrific time in Boston. Staff treated us with excellent service and a beautiful room.

Excellent location in the Financial District.

The hotel rooms were neat and clean, very efficient but a little on the small side. This, however, was not a problem for any of our party, as we were mostly in Boston for the sight seeing, not to be in the hotel room. Time spent in the room was great, the black out curtains are incredible, all plugs were conveniently located, and the room service from their restaurant on the bottom floor was excellent. Arrived quickly, food was hot and delicious and a real treat after driving for 3 hours. Staff was helpful and friendly when needed. Bathrooms clean (exfoliating soap was wonderful to use!). I would absolutely stay at this location again and have every intention of trying Club Quarters in other cities I visit for the right price.

Parking in the area IS an issue, we paid for valet, was pricey, however worth it to avoid the hassel in my opinion.

Good hotel, clean. No luxury, but basic hotel needs are definitely met.

Elephant and Castle is the most comfortable downtown bar.

The hotel gets two stars at least for the drink and snacks, plus the close proximity to easy transit. Some of the employees are nice too. Crazy how they charge you for water in the room but they give you filtered water for free . Our first night here we noticed an itch we both started getting after laying in the bed. Tonight is the 3rd night and we are itching even more we noticed. My hubby had bite marks on his neck. I'll post the pics later. Then our tv wouldn't work, called the front desk for help and noone came till we called for the 4th time. When the maintenance did arrive, the guy had a bothered tone in his voice and told us we may have to SWITCH rooms.....AT 12:30AM! Then he said he was going to tell someone and that was the last time we saw him. It's 1:32 and nothing. The top bed cover sucks. Blow dryer stopped working! Coffee machine makes lukewarm coffee. No safe. Tiny rooms. If you're staying for one day, then this is an ok place but other than that no, just no. Beware of invisible bugs because thus far, we both have bites but have no idea from what.

Great location within walking distance of major historic sites and shopping. Not far from Boston Common to watch the fireworks on July 4th. Very nice rooms, quiet and modern (the 1009 with fridge sink and microwave), coffee maker. Taken to charge phones. Nice welcome with M & ms, sodas and water self service (my daughter really enjoyed). Free impressions at the appointment behind the loby Free access to the computer and direct if you have the iPhone. Very good hotel and nice pub where we ate well

The rooms are on the small side and have a dorm feel. There is a yoga mat in the room but there is not really room to lay it down. There is a pub attached to the very small lobby. Service was fine but not great.

Amazing location relative to downtown with very accommodating staff and comfortable rooms at a reasonable price

Clean and serviceable room. Excellent TV choices. Bar on premesis. Friendly staff great location

Staff was friendly, rooms were small but clean. Connected to a restaurant that provides room service. Free coffee and light snacks if on the go. Coffee was actually good!

Highly recommended this hotel. People are nice and helpful which always a plus for me. Room is clean and very nice and look modern. We have 2 TV's in our room plus a sofa with bed and queen bed. We have refrigerator, coffee maker, microwave and kitchen utensils. With dishwashing soap and sponge.i like there help your self purifier water in every floor. Snack bar in the lobby with free coffee, soda in can and snacks.

Worst hotel! Do not waste your money. Queen bed was actually 2 twins pushed together! And uneven! Horrible sleep. Ended up leaving at 3am. Tv and phone didn t work! Only one towel in room! No iron or ironing board. Be sure to bring your own hairdryer. When asked fir service,not prompt or friendly. Very disappointed.

Very nice hotel in the middle of the city. Good service and great water pressure. They offer a nice variety of snacks throughout the day. I would definitely stay there again!

Nice hotel, good location. There was construction nearby at 10p, and the coffee machine was out for a day. The rooms are on the smaller end, but everything is updated. The staff was very nice. Room service (ordered dessert) took about an hour to make it to the room. And the beds were not fairly small. It was a great price, which makes up for shortcomings. But I'd probably check the area for somewhere a bit nicer.

SMALL rooms. Shower looks like it was designed by Boeing for a small aircraft. Cannot imagine having two people in the room. Staff is friendly.

It was only ok because when we went to bed we realized after I was sinking in the middle that the bed was not a queen size bed but, instead 2 twin beds put together. Highly unsatisfied

Excellent location, minutes from the aquarium and downtown, common park. It has a dispenser to fill water bottles free of charge. Excellent attention

clean rooms, nice a accommodating staff, good location

Rented a room for a professional event, staff were friendly and helpful.

The employees where really friendly, the room was spacious and those pillows, damn they were comfortable. I really liked my stay, however there was an emergency in the middle of the night, we were never given explanation about what happened and even though we were sent back to our room, the alert message was started again 10-15 minutes later... So it wasn't a great night sleep.

The amenities are nice but the bathroom in particular was really small. The shower especially so.

Room was clean and service was ok. There was no fridge in my room and no late lunch was available. But overall the place was nice and well situated. I would go again.

Good location. Rooms were nice. Liked the complimentary water.

A little bit small room but great service and awesome location.

UNLIMITED LATTE/COFFEE SNACKS- LOCATED IN THE HEART OF BOSTON. WALKING DISTANCE TO BOSTON COMMON AND THE OLD STATE HOUSE.

Location wise you can't beat this hotel. The perks are so many. Refillable water stations at every floors. Snacks and an espresso machine in the lobby. Great staff and an excellent pub downstairs called Elephant Castle.

Clean cozy rooms, attentive staff, Elephant & Castle restaurant is a delicious English Pub.

The location is perfect! The rooms are clean, decent size & the service is good. Walking distance from everything.