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M
3 years ago

Comfortable stay and great location! Bryan was ver...

Comfortable stay and great location! Bryan was very nice, efficient, and extremely accommodating! The common area is a nice place to grab an expresso and some fruit or tea while you are on your way out or in from your hotel. Room was very clean and had all the essentials we needed for our overnight stay. Also, an additional perk is that if you book through Club Quarters, you get a discount on parking (they use icon parking - normal 24 hr rate is $43.99 and they can give you a rate of $25.00 for 24 hours!) Would highly recommend this hotel!

T
3 years ago

I like this hotel. Love their snack bar which is ...

I like this hotel. Love their snack bar which is filled with fresh ground coffee, pop, filtered cold water, cereal bars in the morning.
Place is nice and tidy. Rooms are small but good for the price we paid. Concerige was kind and courteous. Nice gym.
Now to the reasons why it didnt deserve that extra star: TV didnt work properly. Had to mention twice to provide us new shampoo and conditioner. Coffee machine broke down.

A
3 years ago

Nice Hotel, friendly staff, complimentary coffee a...

Nice Hotel, friendly staff, complimentary coffee and some snacks next to the lobby, affordable parking two blocks away but worth it. Rooms are good, bit small but well designed. Hotel near walking distance of many tourist attractions, definitely I will return

S
3 years ago

I think this hotel is overrated. Stayed here (in a...

I think this hotel is overrated. Stayed here (in a suit) for 5 days and here's what I noticed:
- Room is congested, feel tight, and outdated
- TV channels suck
- Bed is hard and pillows are cheap and very thin
- Bathroom and shower is very small and outdated
- Front desk could be a bit more professional and courteous
- Location is really good though

A
3 years ago

Clean, updated interior, nice toiletries. Staff ar...

Clean, updated interior, nice toiletries. Staff are nice. Tiny rooms, narrow halls, beds could be a little softer, elevators can be slow (not sure why housekeeping uses guest elevators and not the elevator not for guests). Good value and location, but solidly a 3 star hotel.

t
3 years ago

A somewhat old but recommended hotel. There is onl...

A somewhat old but recommended hotel. There is only a shower booth, but the water pressure is sufficient. There is free internet. There is no refrigerator. There are free coffee and snacks in the lobby. There is no need to buy water as there is a water cooler on each floor that you can refill yourself. I feel that the beautiful lobby and water and other services represent good old Boston (US). There is no excess service of the staff, but it seems that the service is American-like or Boston temperament or so. A little over but a hotel that feels like Boston's history. The price is reasonable for Boston. Because it is a little near to the airport, traveling by taxi will cost around $ 20 each way.
There is no convenience store nearby. There is Seven-Eleven but the gala is bad (It's a hangout for drunken homeless people. It's nice in the daytime but I don't want to go in the middle of the night). Because subway station is near, it is convenient to go anywhere.

P
3 years ago

Hotel is very well located near subway station and...

Hotel is very well located near subway station and city attractions. Got upgraded to a room with a small kitchen. Was perfect for having breakfast in the morning. Hotel was good, although we could hear the outside noise. Hotel does not have its own parking but has a deal with an indoor parking lot 2 blocks away for 25$ a day. There was no cart for us to bring our luggages to our room. Staff was not very helpful when we asked about some activities to do and we're not aware of shows or events going on that night in the city. They referred us to the Internet. Great for the price we paid. Would have been disappointed if paid full price.

T
3 years ago

Nive

R
3 years ago

Great hotel! Desk staff was really helpful and fri...

Great hotel! Desk staff was really helpful and friendly, room was perfect size for two, great layout, updated room hardware (HDTV, Bluetooth alarm clock, cordless room phone, mini Keurig, multi-plug with USB ports for charging). Nice amenities and free snacks! Pub next door is connected right to the lobby. Great location, city center and close to the T.

S
3 years ago

I will first say that when I walked in the people ...

I will first say that when I walked in the people weren't very friendly...then I got up to the rooms which looked nice online, and it was the smallest hotel room I've ever been in!!! I get it, it's Boston, but I was disappointed. There was no ice, and no iron or ironing board. Also our "king" size bed, was 2 double beds put together. Not impressed and I will never go back.

M
3 years ago

First time staying at this hotel in Boston. Great ...

First time staying at this hotel in Boston. Great location, very close to restaurants and historic places to walk around..

Room was not very big but it was comfortable, bed was great, no noise from the street, very quiet at night.

I highly recommend this hotel for business or pleasure, the staff is very professional and helpful. Looking forward to my next trip to Boston.

s
3 years ago

I never write reviews of hotels, but this one dese...

I never write reviews of hotels, but this one deserves some feedback. First, the hotel rooms are REALLY small. I get that it is in downtown Boston, but this is smaller than most European hotels. The city noise is almost unbearable at night (grant it, I am a light sleeper). The doors are nowhere near flush close, so one hears every single noise in the hallways (and my room is not near an elevator). The information card in the room says that the fitness center is open 24/7, but I just learned at 10:10 PM that it actually closes at 9:30 PM - only because my key didn t work, so I went to the lobby to learn this. One also doesn t know which floor the fitness room is on until one enters the elevator (no info. about that on the info. card). I tried to use the stairwell (a little fitness) and I had to continue trying the doors until they finally opened on the 4th floor. They get you to sign up for their app - it doesn t actually work (sorry, we just started it a couple of months ago). They DO have coffe/tea in the lobby and snacks at various times and they DO have yoga mats in the closets, but those are basically the only positives. All of THAT for $335/night?? No thanks!

a
3 years ago

Very nice staff, welcomed right when we walked in ...

Very nice staff, welcomed right when we walked in the door! The room was very nice, clean and spacious, extra pillows and fuzzy blankets also offered in a closet on the floor your room is on. First time staying here with my boyfriend and will definitely be coming back when we visit the city next!

E
3 years ago

Highly recommended this hotel. People are nice and...

Highly recommended this hotel. People are nice and helpful which always a plus for me. Room is clean and very nice and look modern. We have 2 TV's in our room plus a sofa with bed and queen bed. We have refrigerator, coffee maker, microwave and kitchen utensils. With dishwashing soap and sponge.i like there help your self purifier water in every floor. Snack bar in the lobby with free coffee, soda in can and snacks.

S
3 years ago

Rooms and beds are tiny. Felt like we were on a cr...

Rooms and beds are tiny. Felt like we were on a cruise ship. Also the front desk was completely rude and dumbfounded about a request for early check in. We asked for them to hold our bags until check in and refused to call us when the room was ready, we had to call every hour and see if one was available. For the price I would recommend checking out other places.

J
3 years ago

Update! It seems you are either going to get a de...

Update! It seems you are either going to get a decent room or a pretty rough around the edges place - lowering stars from 4 to 3. My room this time had full on tiles coming up and kicked around the bathroom. See picture.

Before: Truly a pleasant experience! My room was very fresh and clean. It was much larger than I expected with a large desk and vanity, separate, of course. If the price is competitive, this is a good option in the area.

Always feel free to reach out to me on Twitter @joerazz

J
3 years ago

Good

K
3 years ago

Worst hotel i've ever been to. Advertised as a 4-s...

Worst hotel i've ever been to. Advertised as a 4-star hotel, and this is certainly not the case. The mattress was cheap and flimsy and the bedding felt like hospital linens. The room was not clean, and it was dusty. I don't typically write reviews but had to share so someone doesn't make the same mistake and book here!

M
3 years ago

The staff is not listening to customers. No accomm...

The staff is not listening to customers. No accommodation possible. The room is very small, the bed is very uncomfortable, we feel the springs and we sleep very badly. The bathroom is small and has a bad smell. There is no fridge in the room. Parking is expensive, not very accessible, two blocks from the hotel. I will not go back and I strongly advise against it!

C
3 years ago

Nice, easy, close to everything. Clean, reasonable...

Nice, easy, close to everything. Clean, reasonable. Thin walls. Staff could have been a little more attentive. Rooms are small, but for a big city that can happen. 3 stars based on the staff, could have been 4.

K
3 years ago

On

M
3 years ago

Small boutique hotel. Most rooms are small with ti...

Small boutique hotel. Most rooms are small with tiny bathrooms. The shower in my unit is a small triangle that is hard to wash my hair without cracking elbows on two walls. Maid service is good.