Classic Mazda East Review

Great experience as always. Friendly and accurate. Ms. Aiesha Jones always goes an extra mile to make servicing my car a pleasant experience. Thank you Ms Aiesha!

BEWARE!!! being that I was a loyal employee of mazda I thought that the vehicle I was sold was reliable. they actually told me that it was the only one I could get due to my credit but because it was such a perfect fit for my family it did More

Staff is very friendly&helpful. The inconvenience of bringing in your car is somewhat tamped down because of the amazing customer service

how to get an airbag replacement in a 2005 Mazda 6 they were done pretty quick hour and 15 minutes

I recently purchased a vehicle from Classic Mazda. The entire transaction was handled through the internet and email as I was out of town. Juan Ramirez Raymundo was the sales agent and took care of all the details and made sure i got a very good price. Brandon Kush handled all the paperwork effectively and efficiently. It was a pleasure dealing with both of them.

Went into Classic Mazda for a routine oil change and tire rotation/alignment. However, turns out I needed new tires all together. Richard Barone took the time to show and explain. Priced everything out, and was extremely efficient in getting the car in and back to me. Richard also checked in on me to give me updates on the estimated time the car would be ready. AND, the price I ended up paying was lower than what I was originally quoted. I'll take it!

Great experiences buying and getting my vehicle serviced here. Service team is fantastic!

Amanda is AMAZING!!! We pretty much knew what we wanted... Amanda quickly responded to any questions I had and was no nice through text(even sent a personalized video!). When we arrived at the dealership we felt welcomed and not like we were just another sale. Amanda made the entire shopping experience a pleasure. Taylor one of the finance managers was AWESOME! He did what he could to get us in the car we wanted. NO PRESSURE. This was the best feeling we ve encountered at dealership. If you re looking to get a Mazda please only go here. Kudos to them team!

I bought my 2018 Mazda CX5 from Mike Shehata. We filled out an online inquiry and he called us the next morning. We set up an appointment for that day. He had the car ready for us to look at before we got there and even had our preferred beverages upon arrival. He took the time to show me all of the features in the car before the test drive. After we purchased the car, it was going to take a while to have it detailed and ready to drive off the lot. Mike picked us up dinner while we waited. The shop stayed open for us to wait for the car 2 hours after they closed. Mike made sure the car was in working order before we left that evening. Excellent service from Mike, Chito, and the rest of the team that helped us with purchasing our new family car.

I had a great experience here.! Aiesha Jones was very kind and friendly to me, she made me feel so comfortable. The maintenance they did to my car was perfect!!

I have been in the market for a new SUV for months. I'd done my research and had narrowed the field to either the Mazda CX 3 or the Honda CRV. I sent in a request through Sam's Club for the Mazda and Matthew Rosa contacted me quickly as well as 3 other dealerships. Matthew was extremely knowledgeable about the Mazda products and was never pushy about me coming in to test drive, but allowed me to set the pace. I came in one evening after work to test drive and wasn't quite ready to commit. I left and test drove the Honda the next opportunity I had. I ended up going back to the Mazda dealership and Matt came in on his day off to help me finalize the details. The entire staff was great to work with including the service department. I added window tinting and noticed a dent in the car after the test drive. They not only fixed the dent, but sent the car out to be painted so the dent would not be visible at all. While my "Ruby" (that's the new car's name) is in for her touch ups, they made sure to give me a loaner car. Fair pricing, honest salesmanship and NEVER a high pressure push to "buy today". As a female, we all have felt like we've been treated as if we didn't know what we were talking about, especially when buying cars! Not the case here! Go to Classic Mazda, ask for Matthew Rosa! You'll be glad you did!

Great service experience unlike a certain other Mazda dealer in W. Orlando (a horrendous experience)...
Aiesha from Classic greeted me when I came in & promptly got me taken care of. A definite extra (and completely unexpected) bonus, was they offered me a courtesy vehicle right then & there without needing to reserve one. I was very pleasantly surprised & appreciative of the gesture. My car took an extra day to replace the top (under warranty) and I left town for the weekend. She said to just go ahead & return the courtesy vehicle upon returning home no problem, whatsoever. Unfortunately I m selling my car, but I d DEFINITELY do business with the dealership in the future if we get another Mazda. Thank you & HIGHLY recommend by this lifelong car guy.

We worked with Carlos P. And he was absolutely phenomenal. Carlos took the time to show us each vehicle I expressed interest in. Once I had decided upon the vehicle I liked, he spent time showing me each feature. After the test drive, he walked us inside and we sat down to talk finances and paperwork. He and the finance team were able to get me my dream car at a reasonable interest rate and monthly car payment. After shopping a multiple car dealerships, Classic Mazda was the cleanest, friendliest, and most patient dealership. 10/10 would recommend to a friend. Thank you, Carlos and the rest of Classic Mazda team!

Jonathan Martinez went above and beyond to make our shopping and buying experience fun and easy! He was very attentive to our needs and found us the perfect Mazda!

Easy car buying experience. We worked with Phillip Banh and he was more than helpful in getting us from test drive to finalization of the sale. Would definitely recommend.

I strongly believe that customer service and quality work should always go hand and hand. My recent experience at Classic Mazda proves this dealership still takes pride in providing Fast, Friendly and most importantly Quality Customer Service. My service advisor, Aiesha Jones was extremely knowledgeable, friendly and provided excellent customer service. In today s hectic society, the one thing people tend to forget is that smiles are free and friendly customer service goes a long way. Thank you Classic Mazda for your support and pleasant customer service experience.

My experience at Classic Mazda has been overwhelmingly great, my sales associate - Brian Tan was very helpful and honest. I was also impressed by the Managers, they were very courteous. I have visited most of the other car Dealers in this town, but the service I received at Classic Mazda on Semoran was above all, I will recommend this Dealer to all of my friends and family. My Mazda 3 is a joy to drive, our family have been buying Mazda cars for decades, they are just great.

Service advisor Daniel Carey was very helpful and service was fast and pleasant. The waiting room had complimentary coffee, snacks, TV, and free WIFI. I also got to use my coupons that I received in the mail the week before making an appmt. This is my second time taking my 2012 Mazda 3 and will continue to do so.

Good fast service - replaced recalled air bag. Thanks Julie Rose.

Maria Terry was very welcoming and helped answer my questions both online and in person when I went to the dealership. Heath Patterson the sales manager was awesome. I was trading in a rather old car that wasn't worth much but had been in the family for a long time and had sentimental value. Heath did not insult the old car or try to drive down the trade in value. Instead he made us feel good about the car and how good of condition it was in for the age. He was very straightforward and helpful in negotiating and was able to get us a price we were very happy with. There was no telephone game were the sales associate is running back and forth to the manager behind closed doors to relay information to you. Alex Quintela was handled the finance payment. He was very professional, explained everything well, and got me done and out of there in no time. Overall the best experience I have had at a dealership in my life. Great work! Keep it up!

Classic Mazda has the most excellent, attentive, and intelligent sales staff I've ever had the pleasure of dealing with.

There is absolutely no haggling or pressure put on the customer, and for that I am grateful. This was my first experience buying a totally new car and I was dreading having to do it, but Classic Mazda and specifically Gordon Pagano, made it a wonderful experience all-around.

If you're in need of a new or used car Gordon will help you choose and treat you like family all the while.

Chito is the man! He made my experience an easy one. I am a novice when it comes to buying cars. I was looking for a car for my son. Well, when Chito came to help us we had pretty much figured out what we wanted. With the sticker price being what it is, I didn't have to be an artist at negotiation! I believe they gave me the best amount for my trade in and the quality of the vehicle I chose was the greatest!! Thanks for making my car buying experience an easy one. I will definately look Chito up when I am ready to get another car for my daughter! Thank you Classic Mazda!

We leased a 2016 CX-5 for my wife. The experience was smooth and pleasant and it started with meeting our salesman, Brian Tan. Brian was pleasant, knowledgeable and helpful, not pushy. This represented the 7th Mazda in my family and the 6th from this dealership and we'll definitely return.

I worked with the knowledgeable Chito Espigadera to understand the features and perks of the new Mazda 3. I would definitely work with him in the future should I have any questions, concerns, or buying another vehicle.

Another service visit to Classic Mazda with Gary Maretti as my Service Advisor. He is always professional and courteous. Julie Rose, manager, always greets me when I am there to have my vehicle serviced.

Thank you, Classic Mazda, for your excellent service.

I had a 7:00am service appointment at classic Mazda for an oil change and a vehicle inspection. The appointment went well overall and I got the service I needed performed, but it took more effort than I would have expected to ensure I had everything done properly.

For the full inspection that was performed on my vehicle, I had indicated that I was concerned about the battery since I had a recent issue starting my car, and wanted to make sure it was in proper shape. When the service was complete I was not informed of the battery life and made a second comment that I needed to have it checked. Even after this the conversation was steered into another direction and I was then asked to pay for the service, still not knowing if my battery life was ok. I had to ask a third time for them to finally send a tech to check the battery life to run a test, which indicated the battery life was ok.

Outside of this issue, I felt confident about the service work, pricing, and time spent at classic Mazda.

My Mazda is, by far, my favorite car that I ve ever driven. I ve received amazing service and customer care from day one. Gary Moretti has always been a pleasure to do business with. He can remain calm, cool and collected even when dealing with a sometimes high strung and particular customer like me. I really don t want to deal with anyone else and feel that my money is well spent at this Mazda location. Just ask and they will do their best to accommodate.

Aiesha Jones is my go to person in the service dept. This Mazda is way better than sport mazdud on obt. The sales people are cool too even though I did not get my car here. Aiesha, let the person who refills the snacks I'm sorry I killed the fruit snacks. Will def come back when I need an asap fix.

The staff is always wonderful, especially Aeisha Jones in the service department.

I liked the service I received from Brian Tan.He was very knowledgeable about the product and very helpful in showing me how to use the electronics.I would recommend him to my friends

Excellent service, fantastic sales rep's! and overall a pleasant shopping experience. At Classic Mazda the staff will go above and beyond to assist you with your new or pre-owned purchase. I enjoy my experience with them...they made the transition as comfortable as possible. I bought a CX-5 from them an I love my vehicle.

Chito is an excellent sales person! I recommend him.

I arrived with a previously agreed upon price in hand. After contacting 11 other deals within a two hour radius, Classic was within $100 of the best priced offer. Since we had bought from them before and knew that their service was beyond reproach and that we would not be jerked around upon arrival, we made the decision to take this offer. We got a fair offer on our trade in and an immediate agreement on the price of the new car with no last minute surprises. The finance and contracts person was friendly and helpful even though we were not using their financing. The standout here was Gordon Pagano, our sales person. He was patient and kind and made sure to answer every question. He spent easily a half an hour after the completion of the sale to help me with the initial settings on every single item from radio stations, to how I wanted the car to lock itself, to some of the lane assist notification features. He made my day! Thanks Classic!

Do not trade in a car here. I wax my car once a month and it is flawless. They commented on it. Then show me the trade in value and I said that was very low. Found out they put rough condition to try to price gouge the customer.

Called my salesman Bob Newland about my new CX5 that I left running and battery needed a jump. After seeing dash board lights come on, I called Bob and he had Mr. Barone in service get me in on a Saturday to make sure all was well.
Great service, great people, great vehicle!
Classic Mazda rocks!

I love this Dealership! They have been outstanding!

Made an appointment to get a recall fixed. The service was great and I was in and out of there in 25 mins. Couldn't be happier.

Saw a video of a service tech racing one of their customer's Mazdaspeed3s on an unnecessary test drive...

Redlining and chirping tires while racing up to speed on the streets. When called out on it the dealership said that the cars are supposed to be "beat on" and did nothing about it even though it was recorded on video via a dash cam.

Stay away from this stealership they are a bunch of corrupt crooks.

We bought our Mazda CX-5 last December and it was a great experience. OK our salesman talked too much but they were fair, patient, upfront, no pressure. I highly recommend the cars and this swell dealership.

Very friendly staff. I did not have to wait long after I pulled into the Service Dept. Richard the Service advisor was very professional and even set me up with a loaner car.
It is a beautiful facility with some of the nicest people you would want to deal with.

Important note:
I recently purchased an aftermarket extended warranty from this dealer. $3000.00. While going over the plan it seemed to cover everything that you would need. I should have read it with a magnifying glass. It doesn't cover a lot of normally covered parts, no rear suspension at all, no bushings etc.... It is basically a $3000.00 a powertrain warranty. At least I hope I have powertrain coverage.
Buyer beware.

Went in for a routine oil change and looked at a couple of cars while I was there just out of curiosity. Always a great experience here. They always do a great job of taking care of my wife and I. We are both so glad we have Mazda s and a part of that is because of how great the facility and staff is. Always very helpful and respectful. Richard Barone, Mike, Jakob Meyer, and all of the service people are great. Always honest and transparent which is important to me.

I went to this place they attended me outside I could not enter and they told me that I could not do a deal and I went to spor mazda in the get I was my best deal with the cx5 I found the negativity incredible

Classic Mazda is the only way to go if you are in the market for a vehicle my sales person Chito was the best I highly reccomend him he made my car buying experince a awesome one and that is rare! All of the staff I encountered were very courteous and friendly.

Jason Adorno is the very best when it comes to product knowledge and customer service!

My friend and I came here and Amanda was so helpful! We were anxious about the car buying process and we are normally intimidated by dealerships as they can be kinda slimy. However our experience at classic mazda with Amanda specifically was fantastic! Her cheery personality and pleasant demeanor made the process so easy. If I had to do it all over again I wouldn t change a thing.

Had an excellent experience at Classic Mazda. Marisol Rivera was so knowledgeable and helpful during the purchase of my Cx-5.

Excellent service. I am very happy with the service. Aeisha has been very efficient. I like the way she helps and the information she provides. Thank you

This was the best car buying experience we have ever had. All of the cars have the lowest price right on the window so you know right up front what the price is going to be. We had done our research ahead of time and knew the price was very good. Eddie was a great salesman, very nice and knowledgeable. The process was long but everyone in the dealership was very kind and helpful. We were there well after closing but they did not rush us at all. Any questions I had were handled very well even though I am sure they all just wanted to go home. I absolutely love my new SUV and will definitely buy from this dealership again in the future.

Richard Barone and the Mazda Classic service team are top notch! Friendly, Professional and Fast in a beautiful facility that is customer first!

Great team and great experience at Classic Mazda. Go see Susan, she's great!

Gregory Serino was very helpful and a pleasure to deal with.
Highly recommended.

Where do I start! Matt Croft and the staff at Classic Mazda are awesome! They gave the best customer service!!! They made me feel important while not overbearing. Everytime I had an issue, they were forthcoming with information that was very helpful. Kudos to you guys! Thank You very much! I love my CX-7!

Great buying experience, Eddy C. treat us very well during the whole process.
Bought a used Toyota Tacoma

I just moved to Orlando recently and as very nervous to take my car to a new dealership especially since it was the first time going along. Gary Moretti was beyond helpful and patient in making sure I understood all the options presented to me. I would recommend his assistance to anyone that needs it.

Don't waste your time calling to get any information on parts for your Mazda. Nobody knows anything and tell you they can't find it but once I called Sport Mazda they were able to pull up all the information I needed within a couple minutes. Giving 2 stars bc they can at least do an oil change

Took my CX5 in for its first oil change and a recall, Johnny in service was nice, helpful and professional.

Stay away from the service department .... $50 for windshield wiper blades?!?!? Over charge under deliver

Selin did an amazing job answering all my wife and my questions. Selin's knowledge of the technology package was really a big help with the newer safety features! A shout-out to Heath Patterson as well because he and I texted back and forth the weeks leading up to my 3rd Mazda car purchase! He answered my questions and let me know which cars on the lot met the criteria I was looking for in a car. I absolutely love my new CX-5! This dealership is a top rated dealership in my book! Thanks for always going the extra mile to make your customers happy!

Worst Experience with this dealership. I have dealt with many. My family and I were in a situation we needed a car right away. We are in two different states right now and the salesman Michael first tells us he has to wait till the next day to talk to the finance manager to best deal with our particular situation. We already had financing. we wait all day the next day the sales man waits till end of business oh btw we need a POA. Ok I rush off get that he says he has been unable to find the finance manager can we wait one more day so here we are 3 days NO car! I call the finance dept my self and email them no phone calls or emails back. Finally we decided to do things a different way and ended up going to a Different dealership one that actually wanted to make a sale. The customer service guy on the phone was rude as well. Overall horrible experience. If your looking for a smooth experience go somewhere else!!!!

Very happy with my new Mazda CX-5. Matthew Croft was a great help! I'd definitely recommend Classic Mazda to anyone looking for something fun to drive.

I was very please with my visit to Classic Mazda for my car service. The service was provided by Johnny Zelaya. Both me and my husband were very satisfied with his customer service skills. He took time to listen to our concerns and provided feedback and recommendations, without any pressure. Johnny was very pleasant to work with and this has made a big difference in decision to return in the future. He are also appreciative that Johnny arrange for an accommodation of a loaner car while ours was being repaired. We are overall very impressed and satisfied.
Thanks.

This was the most pleasant car buying experience I have ever had. Gordon Pagano was great to work with and very knowledge about the cars. He was so helpful with setting up the systems in the car all I had to do was drive my beautiful new car home. I have recommended Classic Mazda to many friends already!

staff is so friendly, service is good! 5 star experience!

Amazing dealership! I had a great experience. As a first time car buyer, I was super nervous. Both Alex and Juan made my visits to Classic Mazda wonderful. I felt no rush or pressure to buy, which made me feel at ease. All my questions were answered even when asked multiple times (first time car buyer, so I was asking a lot). I felt like they sincerely cared about making sure I was happy at every point in my decision to buy a car. Classic Mazda is the place to go if you re looking to buy a car, and ask for Alex or Juan, you won t be disappointed!

Richard Barone serviced my Mazda yesterday. Went in for an oil change and after the free multi point inspection, a couple of issues presented themselves that needed my attention. Mr. Barone was very pleasant and professional in giving me that information and I felt very comfortable about authorizing the additional car care. Personnel, like Mr. Barone and this specific Mazda dealership, is why I go to Classic Mazda every time my Mazda needs car care. Both me and my little blue van are in the best of trustworthy hands.

I just wanted to take the time to express my extreme satisfaction with Classic Mazda and the customer service. I came in Friday the 8th for a oil change and alignment, I had a little issue the last time I got an oil change but that was all taken care of with no problem this visit. I've been a customer here for some years now and know everyone in the service area. Aiesha Jones always greet me and really make it feel more like going to a friends house instead of a dealership. I recommend any and everyone to take their mazdas to you guys simply because of the great service and attention to detail. I have recently moved a good distance away from the dealership, but I will continue to make the drive to Classic Mazda because I trust them with my cars.

Keep up the great work!

Excellent service and great staff! Very friendly and good customer service. The place is really nice as well if you want to work, read, or just spend a little time while waiting for your car to be ready.

No Pressure. I ve visited numerous dealers in the previous three weeks prior to going to Classic Mazda. First was introduced to Taylor Royal. Taylor was informative, relaxed and understood my expectations. After feeling the pressure from other brands, we chose classic Mazda. Although Taylor Was not available, Gordan Pagano took over and assisted. GORDON was very knowledgeable and the walk-through was very informative.

Thanks Taylor, GORDON, and Classic!

Very good and helpful service, Juan Ramirez was also very nice and informative!

Richard was very helpful! He remained so calm and professional when I brought in an issue about maintenance contracts. I appreciate your help!

Fast , efficient, courteous staff, wait time bareable

Great service. I had recall service on my Mazda 6. Aiesha Jones was my service agent. Everything went well. I will continue to us Classic Mazda for my auto service.

Excellent, technicians seemed extremely knowledgeable and confident in their craftsmanship.

Purchased my 2015 Mazda 3 here. What makes this dealership spectacular is the staff. I drive out of the way to have my vehicle serviced at this dealership because of the extra mile that their team goes, particularly Aiesha Jones & Julie Rose. Their friendly service, communication throughout my vehicle's service, and the appreciation that they show for my time keeps me coming back.

I have never experienced this kind of service and commitment in a car dealership before. My buying experience was more than GREAT!!!! I live almost 50 miles away from this dealer BUT the trip to buy my new car was worth it. It is the very first time that we buy a vehicle and my wife and I feel we REALLY got the BEST deal we could get. First time we feel that the car sale people was not trying to squeeze every penny from us. A Pretty straight process. I had my doubts about the internet price of the vehicle. I have already experienced that you see an online price and then suddenly "you don't qualify for all the rebates" or "we just added this package to the vehicle" or "the car is in the process of being sold to another person"...etc.etc.... when you are actually at the dealer premises.
This time was exactly as I saw it online. No back and forth negotiation and no extra "features" pitch sales.. The level of service?.......FABULOUS!!!! This is Something that needs to be copied by other dealers.. I usually write reviews just to complain or to make aware other consumers of something that has happened to me, but this time, it is also different, it is to give a compliment to ALL the personnel involved in the transaction. Special thanks to our sales person Naike Cadet, and the financial officer Nader Khela. I would like to mention Mr. Chetto and the financial supervisor Mr. Heaph...I just have compliments for ALL of you...THANK YOU !!!

John Freddy & Clara Isabel

I had totaled my 08 Mazda in June and decided to get another Mazda because I loved it so much. I went to Classic Mazda and had a good experience. They are no-haggle so it was nice just to get the price and get it over with. Got to meet the GM of the place- very nice. The staff was great, very personable.

I always come here for the service of my Mazdaspeed3. The service department are very professional and knowledgeable. Ask for Aiesha she is a good lady and will take care of you.

The service department is phenomenal 5STARS. 5 STARS to the salesman Seline made a wonderful impression and was very knowledgeable, so patient and helpful during my test drive. I was so close to purchasing but when it came time to talk numbers... But no sale "NO STARS for Chito" ruined the deal with his unacceptable people skills.

Great place to buy your car! Everyone is very helpful and the salespeople are not pushy at all!! Bob Newland helped me buy my new Mazda6 [which I love]. Very nice and honest person!

Popped in to figure out why my in-law's key fob quit working. They had me in and out, with great service in like 10 mins. Go service staff!

The service department is consistently very professional and they do a great job.

Daniel Ferrena and the guys at the dealership did a great job. I admit, there were some cheaper offers around for used cars - but I got piece of mind with them I don't think I would've got anywhere else.
I got a 2007 PT cruiser in great for a decent price!
I would recommend them to anyone looking for a used car or a Mazda.

Awesome dealer! You don t need to waste time haggling over price. Unlike many other dealers, they discount up front and don t add thousands of dollars worth of worthless dealer installed options to inflate the price. Great selection of cars and friendly employees.

Initiated the purchase from out of state via Internet. Michael S. was awesome! He contacted me and provided all the info needed to allow a quick and easy purchase after arriving at the dealership.

I had the WORST car service here ever! I take my Mazda here to just get some BASIC work done, brakes, rotors, dry belt and engine maintenance. My car is a 2012 Mazda 6 and I've had it for about 3 years, I have NEVER had any issues with it UNTIL I came here. First off, they took FOREVER on my car. While people who came in after me were only waiting for a max 1-2 hours, I waited 5! Secondly, they told me my rotors didn't need to be replaced, only resurfaced so I trusted them to do it correctly... joke was on me, after spending $780 for the work that was done, I had to go BACK 15 minutes after I left because my rotor was actually warped! They had warped it while working on it and actually had the nerve to let me leave with it like that! So again, I waited another hour for them to fix my rotors and after they were done I let the service manager know and she refunded me my money for the rotors. But little did I know that they were going to STILL be a problem! I left the dealership again that same day and had to come back an hour later because my car was still acting funny! I had to leave my car there overnight and they gave me a rental until the next day. My service consultant called me the next day to inform me that my rotors had cracks in them and they were just going to give me brand new ones due to my old ones being in such bad shape (because the mechanic obviously doesn't know how to do his job right and shouldn't even be working at a big dealership). I came here because I wanted professional and quality work done, instead I got a nightmare. But hey, at least I got some money back and brand new rotors. Let's hope they hire better technicians so this problem won't keep happening to others.

Great service and sales, non commission sales staff for pleasant buying experience.

Everything done to order! Love the friendly people.
Richard Barone was my latest service advisor....great job.

Update: Aiesha Jones...my service manger this time. So helpful. Always pleasant experience at Classic Mazda.

Update: Just returned my 2016 cx5 for a new lease on a 2018 Cx5! Everyone on the team gave 120 percent to make my day.

Gordon Pagano is a fantastic sales representative. This is my second car purchase from here and I will be back.

Julie is best she is really helpful. Always smile and tell you what you need about your car!

Our sales guy wasn't pushy at all. We felt comfortable during the whole process, and I love coming back for regular maintenance. It's always a quick and easy process, and there are plenty of snacks to steal from the waiting room. I mean eat.

I highly recommend Classic Mazda if you're looking for a no nonsense, no pressure buying experience. They have very fair prices and give a fair value on your trade in. Jonathon Martinez was our salesperson, ask for him if you can. He was personable and knowledgeable on the vehicles. We are very satisfied with the experience.