John Freddy

Review of Classic Mazda East

I have never experienced this kind of service and ...

I have never experienced this kind of service and commitment in a car dealership before. My buying experience was more than GREAT!!!! I live almost 50 miles away from this dealer BUT the trip to buy my new car was worth it. It is the very first time that we buy a vehicle and my wife and I feel we REALLY got the BEST deal we could get. First time we feel that the car sale people was not trying to squeeze every penny from us. A Pretty straight process. I had my doubts about the internet price of the vehicle. I have already experienced that you see an online price and then suddenly "you don't qualify for all the rebates" or "we just added this package to the vehicle" or "the car is in the process of being sold to another person"...etc.etc.... when you are actually at the dealer premises.
This time was exactly as I saw it online. No back and forth negotiation and no extra "features" pitch sales.. The level of service?.......FABULOUS!!!! This is Something that needs to be copied by other dealers.. I usually write reviews just to complain or to make aware other consumers of something that has happened to me, but this time, it is also different, it is to give a compliment to ALL the personnel involved in the transaction. Special thanks to our sales person Naike Cadet, and the financial officer Nader Khela. I would like to mention Mr. Chetto and the financial supervisor Mr. Heaph...I just have compliments for ALL of you...THANK YOU !!!

John Freddy & Clara Isabel