Clínica Nuestra Señora Perpetuo Socorro Lleida Review

A disaster in caring for the patient, since mentioning one wing 18: 00hrs and 20: 00hrs reported to be seen within 1 hour ... Ose wings 21: 00.creo is impolite x part of hospital.

We went to the emergency room at 4.30pm today for an injury to my son s ankle. At 6pm a nurse saw him. At 18.52 we are still waiting. This is desperate. Plus they don t give you any kind of information.

Good professionals and exquisite treatment.
Very good experience, in our case regarding maxillofacial. And regarding the stay, short but well taken care of.

Today we have gone urgently, excellent treatment, great speed and perfect attention of the professional who was in the emergency room.

I see many very negative opinions. In my case, the numerous times that I have gone to the Perpetual Help or to the consultations, I have been treated impeccably and very professionally. Telephone service is also effective. I am globally satisfied.

Shameful, I have been calling for two days, 8 calls, to change an hour of radiology and there is no way !!!

My father had a terrible place to give him an injectable and the inferno who didn't do anything he didn't want, we had to go back another day which we had to enter and even worse ... there nobody appeared very bad food, noise in the room , unkind and careless staff my father is a 90 year old man who has paid a lifetime and this treatment is unfortunate.
Better to the public nefarious attention and very bad professionals.

Good professionals but the problem is in being able to take time, the disastrous telephone attention, they do not solve anything, lamentable telephone treatment to more to more that they prefer that you do not go to the doctor with such not to jump a free hour. If they improve the telephone attention and friendliness of the same they would win more clients.

Shame to ask time for the clinic next to your home and they will answer you from Alicante.

I was in the emergency room with a pregnancy of 12 weeks with vaginal bleeding, I was waiting more than an hour and a half for the gynecologist, they did not take care of me. And that's emergency service ????? If I could give 0 points I would give it. Very bad service. They did not want to give the claim form, they sent me here and there. In the end I was. But emergency service worst of all

1 week try asking for time for radiology and either they hang you or they don t answer you.

The worst call center phone service in the world, third world members, is serious about some good and good professionals who work in Lleida. I put a star because it does not allow me to zero. Telephone support only in Spanish and also disastrous, even rude.

Regrettable private health After an hour waiting in the emergency room with only one person in front of me they finally treated me. The Doctor's attention has been good.

Publicly thank the professionalism, kindness and attention received by Dr. Pablo Melgarejo and the team that collaborated with him: anesthetist, assistants, etc. When I was treated in the operating room on February 6, 2019 at 7.30 pm.
Rafael.

The telephone service is a shame, I have been calling from one number to another for more than 50 minutes, they hang up in all of them without even picking up the phone. Fatal ... to be a fatal private

For any questions save yourself call. They will not take care of you. You will become a harton to listen to your waiting music for nothing. Always the same ....

Arriving at the emergency room, 2 nurses at the door smoking and the customer service lady sent me the monserrat because they have many patients. I don't know where they had it that nobody in the waiting room sent. I try not to go anymore because the same thing happened to me a second time.

Good treatment by the staff, fast, effective and decisive.

My name is Javier Varela.
For months I was diagnosed with an ocular pathology in Oftalvist de Lleida.
I want to greatly thank the entire team of the center for their professionalism and quality of care.
To Dr. Morales, for the treatment received and the treatment advised. To all personnel, auxiliaries, administrative staff and equipment in general, for their professionalism. To Dr. Jesus Garcia who performed the definitive treatment with more than satisfactory results.
To Neus Bringue, from the ASISA delegation in Lleida for his management, kindness and involvement.

Thank you all very much.
regards

Lousy service. Every time I have gone I have tried to get out fast and do not try to help you with your injuries. They just go out of step
Delays of up to 2 hours. We are fed up with privatization and on top of that they are pushing us ...

Today eh past 17:40 until 20:00 called all the time to radiology and I have not always answered the music put I think this is not ethical and unless a private hospital.

My only comment is excellent. Both in the emergency department, as in hospitalization and surgery.
Human treatment and very professional.
Excellent gynecology service.

If you have an urgency DO NOT go to this hospital. I went on March 18th for a fall, they made me a plate on my wrist, the doctor diagnosed a sprain and they searched me without giving too much explanation. After 8 days I went to my traumatologist and made me a new board. Diagnosis: FRACTURE of wrist and 5 weeks wrapped.
I have been 1 week old and has not used anything at all for bad diagnosis.

There are very good doctors, in emergencies they attend quite well. What happens is that sometimes there seems to be little staff in the emergency room, and as more people come from the account, it becomes saturated. Then forget the telephone attention, if you need an appointment, or ask something, you will not get it. I think it's a shame, because with the good service they give, they should have more staff, both medical and administrative. But of course, it is private, and "Powerful gentleman is Don Money."

I edit to thank you for your kind reply. Calling in hours when the Call Center is less saturated, it seems viable, but tell me if it is viable, go to the emergency room when it is less saturated. To go to the emergency room, unfortunately you cannot choose time.

A shame this morning's emergency shift. They have left us 4 hours waiting with my father with three broken ribs, the cracked shoulder blade, with fever and an infection in two wounds that in the Arnau did not heal him well (boy, for pleasure we were not there). They have spent time talking about sex between doctors and assistants, looking at the mobile and laughing. Porfin in the afternoon shift we have been attended and without complaint. Obviously we have filed a claim. Incompetent.

Customer service is more than bad, they don't have decent management and their staff is incredibly incompetent. Very unhappy with all my experience. It seems that they are doing you a favor and everything when you are paying a lot of money for the service, which is not even half decent.

A shame that a private clinic will treat you so badly I will not go again.

Fast service on Sundays. Reception, x-ray and discharge in about 30 minutes.

The care is disastrous and unkind to patients, who do not arrive for the emergency. The nurses do not attend and hang out looking at their phones and laughing between them. They leave you in a box for hours and they don't even offer you a miserable blanket so you don't get cold

Bad service in staff, especially in telephone programming. They do not attend to you if they do not have an agenda to program, you have to look for life elsewhere. Waiting hours for inquiries .....