Chester Zoo Reviews

Had a great time but we are sad to hear the news about the monorail being closed down. We have problems with walking and need to be able to use this to get around the zoo. We hope that they can get another way of getting around a road train would be helpful and give them an income in place of losing their money as the monorail brings a lot of money to the zoo

Chester Zoo is one of Britain's principal zoos, playing host to much much more than a public attraction. The zoo is reputed for its expertise in many fields, and the site houses a range of specialized environments to suits a wide variety of the animal kingdom's diversity. The zoo is a major attraction, not only to the northwest, but as a national asset.

Brilliant zoo. Make sure you get an early start as there's a lot to see and do!

Love the zoo. The Exhibit builds are great designs allowing a balanced view + animal privacy.
Such a tragedy about the fire but great to see everywhere except the dome is open.
Parking was orderly + well done.
Not too busy but freezing so some animals were curled up sleeping but we still saw loads.
I really like the new smaller exhibits between the 'big ones'
The Lego displays are great!

We had a great day at Chester zoo, it was on our bucket list and we done it really lived up to our expectations and more.
We had no children with us but oh my what a great place for children, lots of play areas and the dinosaur Experience currently on is brilliant. Well done Chester zoo and all its hard working staff, the animals and everything is so well looked after.
Thanks Mick and Janettr

Love Chester zoo, such a lovely place. All the animals are so well catered for and seem happy!

It's nigh impossible to find anything bad to say about Chester Zoo. People often say the ticket price is high but considering you can spend the whole day there and only just see everything makes it more than worth it.
The staff and keepers are exceptionally knowledable and happy to talk about their animals.
The Zoo also puts a lot of money towards research and conservation efforts.
The gift shop has a wide variety of products with varying prices.
Plenty of places around to get food with reasonable prices and plenty of space to sit down.
If you are ever looking for a day out the Zoo should certainly be at or near the top of your list.

Car parking is a joke,got directed to park on a boggy field and got my car stuck. Never again.

I am sceptical when it comes to the reopening of places in the middle of a pandemic, but CZ was really struggling to keep running as a conservational establishment given the rules.

They've reopened on a limited basis. Their protocols are sound, they've been properly thought through. Of course I'm gutted there were plenty of habitats out of bounds, but it isn't safe to have them be used by the public right now, so they're dead right.

The bits we could access were excellently set up for social distancing, hand cleaning, etc. The staff were on the ball and placed in the right places to make sure people were being safe.

If you can pre book a ticket, then do. It's a great place that needs our support.

Still a brilliant visit staff great and most importantly of late covid safe

Amazing day out, lots of walking and you definitely need your map! Free parking and so much to do once you're there

My son enjoyed alot.it takes 4 to 5 hours completely.worth watching.bt the food over there is soo expensive.nice day out.

Chester zoo I found to be a good day out however most things closed due to COVID19 which I found a shame .. not worth the all day ticket price to be honest.

perfect place to spend a day out,here you can see many animals,lot of activities for children and many places to eat or to have a picnic

Excellent day out with lots to see and do. The bats and otters were a big hit, but there is so much more. It was a very hot day and we took advantage of the souvenir cups with free refills!

Visited loads over the years. Most recently when it reopened after lockdown. Disappointed some attractions weren't open but understandable. One way system in place and a few restaurants

We are now proud members of the zoo! Amazing place we go alot never gets boring! Kids love it especially the gift shop on the way out! Amazing place

Great fun day out with 2 toddlers, who loved seeing all the animals. We felt safe with all the measures taken to make it COVID safe, plenty of social distancing and hand sanitiser stations.

COVID restrictions well thought out and managed, animal welfare still the utmost priority...

Such a brilliant day out. I've been coming here since I was a very small child. It's been quite a few years since I was last there. And the changes and improvements that they have made are quite remarkable. Most importantly the place feels like its main mission is conservation of the animals in their care.
It's a wonderful place for all.

The best zoo I have been to. Every time I go it gets better. honestly go.

A lovely event for children and adults alike. We booked a slot for 8 adults and 4 kids. The kids were given their own lantern to light the way at the start of the stroll around the zoo. Performers, dressed and lit up as animals, enchanted the kids mimicking the animal's behavior. Half way round there were food stalls. I would recommend the Christmas burrito, christmas dinner wrapped in a giant yorkshire, delicious. A dining tent provided seating and a bar was available selling hot/cold soft/alcohol. Thoroughly enjoyed, highly recommend.

I am a member and visit other Zoo's. Chester Zoo is by far the best zoo I have been to.

Lovely place and saw all the animals - loads for little ones to do and great exercise if you are looking to knacker your little one out! Highly recommend!

Excellent loved every minute, so much to see, well laid out, plenty of places to eat and toilets, need hours here.

Had two visits at Chester Zoo now and have loved them both! Have to say it can be pricy to get in but if you book online ahead of time you can save yourself rather a lot of money! Just about managed to see all the animals in the park despite arriving early as the area the zoo covers is rather large. There were also lots of different food choices available which weren t extortionately priced which is not what I expected but there are lots of grassy areas and picnic benches around if you wanted to bring your own food. The highlight of the day for me was the butterfly enclosure as I was lucky enough to hold some of the most beautiful butterflies I d ever seen! Would definitely recommend everyone seeing this zoo!

Great place for children to see well cared for wild animals. Well organised during current restrictions

I really love this zoo, it's good for all occasions.
The staff, animals & information available about are excellent.

The zoo is a great space with lots to see and many different species. It's set in beautiful grounds and a grand day out. My only issue is the lack of signage so it can be tricky to navigate. We didn't have a map but even those that did that we spoke to said the maps were hard to work out where you were in relation to the animals. I definitely think they need to add more as it would make it much easier

Amazing place, love it. You can go back again and again and keep finding new parts that they keep developing. Staff are great with children too explaining interesting facts about the animals!

Loved it, so many baby animals this summer! Really enjoyable day out.

Really good day out. Adaptions for covid are good. It's a shame so many of the features are closed as this does reduce the amount of time here. However, the outdoor enclosures are well worth a visit. We need to support the zoo!

Well past it - dated decor, dated rooms and nothing like the publicity pictures... tired, tired, tired

Great family day out. Lots of different viewing areas for the different areas of the park. Great to see a wide variety of animals that are endangered in the wild due to poaching. Chester Zoo do a great job at caring for these animals. The staff are friendly and very knowledgeable on the wide variety of animals in the zoo and where they are located.

Amazing zoo. After visiting several zoos around Europe I would rate this as the best. So lucky to have it so close to home. A great day out all the family can enjoy.

Although there are lots of new rules around the park, this doesn't impact on the venue itself. The zoo is immaculately clean and all the staff walk around with a smile on their face and interact with the public. Everyone was so friendly and it's clear to see the animals are all looked after so well. Highly recommend but bring comfortable shoes and a jacket because the park is big and requires a lot of walking and it truly is a fully day out. Excellent day. Thank you Chester zoo

Best zoo in the world !

This is a town in the town where animals are having fun in their almost habitat. Very clean place and very organized. Lovely staff and great choice for food and drinks. You will lose the sense of time at this beautiful zoo.

I thought I was going to see more animals, but i just saw a few and I understand because of the situation but I think the website should have some info about the animals that are available to visit

Very disappointed we under stand the problem with covid 19 and parts not open so that should reflect on the price also very over grown couldn't see most of the animals should have had a walk round tatton park won't be going back soon Blackpool zoo much better.very disappointed

Amazing as always, we go a few times a year. Lots of animals to see you will need a good 4-5hrs to see it all

Great day out for all the family. Staff were lovely.

Great day out, the animals look very happy and all have large enclosures

Absolutely fabulous day out will definitely be going again as we didnt see everything we wanted too.
5 star place, animals very well looked after, and very clean, and staff are very welcoming and helpful .

Fantastic day out on Mothers Day! Shame the Elephants where not available, it is a big park so getting their at opening time and spending all day there is a must.

Great to see the animals in real life after watching the TV program. Wonderful zoo with caring staff. Glad to see 99% of people abiding by the wearing of masks and social distancing rules. Great day out

Easily the best zoo I have ever been to and couldn't recommend it more

I love it here! The animals are amazing, the staff are very nice, and the atmosphere is perfect!

OK but very hard to actually see many animals. Not cheap either. It's alright for a stroll round if you take a picnic as cafes for the rich only

One of the best zoo's I have been too, a wide variety of animals to see and admire, plenty of resting point to grab a bite to eat and refreshments.

Chester zoo is an amazing place to visit. The zoo is clean and the animals are well looked after.

If you think you can't afford to pay for the tickets, the elephants and warthogs area is open to the visitors for free.

It's a huge zoo and definitely worth a visit. My favourite part was the bat walk through. There's so many of them!
I had never soon Cheetahs before either. I loved going here and I hope to go back.

The animals had beautiful spacious enclosures, social distancing and ppe was spot on. Keepers was very friendly and told us information :)

Excellent Day Out. Plenty of animals to be seen, with a few recent arrivals in evidence. Plenty of places to eat, with a fair selection and at quite reasonable prices. Well worth a visit. Would recommend getting there early, as the zoo gets very busy. Especially when the schools are on their holidays.

Great family day out love the new lion enclosure (last visit 4 yrs ago). very well run for covid safty. All play areas were shut also. Hand cleaning stations at every corner and enclosure. All indoor enclosures masks must be worn...masks More

Superb place for families and children . Clean, safe and the enclosures for the animals are excellent

Fantastic day out, lots of animals to see and good food/drink

An excellent, highly rated zoo. Lots to see and do over quite a large area, so plan to spend a day there. Good facilities.

Fantastic day out, so much to see and very reasonably priced. You do need a whole day to get around everything as it's massive. Staff were so happy and friendly.

Really good always love our zoo trips would of saved time if we had seen a sign of some sort explains some areas were empty

What an outstanding zoo, we have never seen so many animals out and about in the enclosures which also magnificent, we come all the way from Canterbury Kent and we have thoroughly enjoyed our day, we will come back again keep up the good work it was absolutely brilliant

Excellent day trip out
Great variety of animals and displays as well as info on habitats and the problem of extinction!
Good places to eat but also plenty of spaces to enjoy your picnic!

Had a great time, weather was kind and we had two mobility scooters to get around, great

This is a Super Zoo. How the zoo has changed since i last visited 35 years ago. Something for everyone..

As far as zoos go, we're lucky to have such a great one here.

The animals are well looked after, and they have plenty of space to roam and be happy. Some zoos have that business feel; here, you can tell they genuinely care about their jobs and the animals.

The park is always clean, and the staff friendly and knowledgeable. I would recommend a visit to anybody visiting nearby. There's a reason it's considered world leading! A brilliant day out for any age.

Fabulous day out. Well done Chester Zoo in providing a safe environment for your visitors.

Excellent day out, plenty to see. Lots of places to stop and rest. New Predator enclosure is great .

Had a really lovely day, very well organised and the staff were lovely

I have only been to Chester Zoo once before this with my girlfriend and our son, super day out for the family. Anyone who loves animals will love to come here. Brilliant.

Nice zoo the gardens were not as lovely as they were many years ago( when I was young ) lot of walking. But I did find the map we were given on arrival was not very good. It did help a bit but I found you had to work things out yourself.

Really worth a visit. Did over 10000 steps was rather worn out but had a great day. Lots to see, I was very impressed with the enclosures, lots of room for the animals and so natural to each animal. Will certainly go again, and recommend the zoo to all ages. The elephants were really worth a visit, saw some baby elephants playing in mud,

Great staff, lots of well treated animals. What more do you want

Loads to see but not set out very well. U must have to sprint round if u want to see everything in 1 day. But I guess for some that's a good thing.

Really huge ground to cover and nice time to have with family. To be honest strangely not many animals were out. Only saw 1 lion, could be because of warm weather though. Boat ride is nice and peaceful and takes you through tiger sanctuary but again didn't see any. Take food with you and cool box and nice surroundings to have family picnic

If you want to see ANY animals, you will have to wait in some VERY LONG queues for a VERY LONG time!

After wanting to visit this zoo for many years we finally took the plunge and drove the 200 miles to get there. What a wonderful zoo, we spent almost 7 hours here and managed to get round every exhibit. Each staff member we met on our journey around the zoo were helpful and informative about the animals. I would quite happily return every week if I could

Lovely place to spend the day. Going to have to to go back another day as we didn't get round everything.

Amazing place, doing well to offer some service whilst social distancing is going.

Always enjoy coming here. Walked around when lanterns were on at night

Great day out with the family. The Zoo has a great layout and is very nice to walk around. There are so many animals you can easily spend all day here looking around. The only downside I found was the price of food and drinks. While understand they need to make money and was OK with the fish & chip and burger prices, to charge 7.95 for a single slice of pizza is a little much! On the plus side they sell Cheshire Ice Cream Farm ice cream and this is very reasonably priced and delicious!

Totally recommend a day out here, but advise to taking a picnic and some money for ice cream :-)

An excellent day, arrived at 10 and stayed until it closed. Didn't see everything and looking forward to coming back soon!

Seemed expensive but realised very quickly it was worth every penny. Impressed with overall cleanliness and courtesy and helpfulness of staff.

Beautiful stunning zoo! Highly recommended will be returning asap! Great day out for a couple or the whole family!!

Took The 4 Hour Drive Up From London, No Regrets Whatsoever. The Zoo Is Huge And Takes A While To Get Around, It's Great That They Have So Many Stalls For Snacks/Lunch All Around The Zoo. The Animals Have Adequate Amounts Of Space And Are Very Well Looked After. Great Day Out!! Beautiful Zoo!!!

Impressive design of the green spaces and viewing stations. Worth a visit!

My fave place in the world. Saw the new baby giraffe. Love love love this place xxx

Best zoo in the country, get there early because there's a lot to see spread over vast grounds

Great zoo with a lovely pub/restaurant in the grounds that was kid friendly