Ceylon Intercontinental Hotel Colombo

Ceylon Intercontinental Hotel Colombo Reviews

Reviews 3996
4.5
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I have to say I really enjoyed The Kingsbury servi...

I have to say I really enjoyed The Kingsbury services until last week where I went there with my mother and asked the food and beverage manager Dilshan to recommend a restaurant for lunch. He recommended the seafood restaurant and instead of letting us choose what we wanted he just started ordering whatever he tought was going to be good. Unfortunately it turned out that it was not cooked at all the way we wanted. We were looking for a light meal but ended up having a very oily one. Scallops were deep fried, and the salmon salad was full of mayonnaise.

During the meal, we heard a waiter saying out loud "Do not put a discount on their bill" to another waiter. Now we never asked for a discount but hearing something like this in such a place is inappropriate and insulting!

I don't mind paying the price for something but when this was not what we wanted in the first place it is pretty disappointing. Even more so given the final bill. Your food and beverage manager is very unprofessional.

We are really disappointed and do not think we will ever come there again.

Went to have lunch buffet with friends. We called ...

Went to have lunch buffet with friends. We called and try to do the reservation then they said can walking in. They have a good varieties. Nice view. Friendly staff. Very clean and tidy.

My all time favourite Colombo city hotel. They kin...

My all time favourite Colombo city hotel. They kinda deliver value for money in their buffet and high tea... and the staff was very helpful and they quickly honered my request for surprise even without charging only drawbacks I see is not having ample space for parking if you trust the valley parking you are all good...

One of the best places in the heart of Colombo, w...

One of the best places in the heart of Colombo, with affordable rates, Awsome atmosphere with the view of the Indian Ocean and the Colombo Port. Superb service and Delicious Food !!! A must visit place in Colombo.

Can experience one of the best 5 star experience i...

Can experience one of the best 5 star experience in Colombo. Food is great. Staff is well attainable even you are an in-house gust or event participant.
This place is also ideal to have meetings and official conferences as well. Can negotiate with management to have the best you want for the occasion.
Ample parking available at the back of the hotel.

A disappointing stay. My wife and I were here for ...

A disappointing stay. My wife and I were here for 5 nights, and although the hotel is a nice, clean and impressive building, we found the facilities and certainly the service received was not up to standard.

Several basic things, like having clean towels in the room, were repeatedly mismanaged. When I complained to management they did attempt to resolve the issues, but not to my satisfaction, and there should not have been so many failings in the first place.

We could have saved money and stayed in a less renowned hotel, but I expected more from The Kingsbury, unfortunately it fell well short of 5 stars in my opinion.

Good.

The greatest place to visit after covid 19 situati...

The greatest place to visit after covid 19 situation. They have taken enough care about to prevent such a pandemic to be happened again. I hope they will back to the normal routine much faster than other places.

Good

Wow amazing experience had a lovely time at Kingsb...

Wow amazing experience had a lovely time at Kingsbury , fantastic food and beverages and the pool looks beautiful had a great time. the whole place looks luxurious and the deco is on point I love this place And one of the best hotels in the city. Highly recommended for wedding and high tea.

Good

It was one of a the best days in my life. .. I boo...

It was one of a the best days in my life. .. I booked the executive room in 9th floor. Check in time was quick and relaxing. We all Received a hot cup of tea. The nice welcome from the team was nice and warm. I had a quick introduction about the facilities and then a lovely lady walked us to the room. We even received an invitation for the happy time from 5 to 8 pm . Boy!! That was a great HAPPY time and I ended up having some black label as well as some red wine too with 3 plates of well served snacks..
Swimming pool time with my kids was fun, but still there were some repairs going on after the bombing.

Room.... I got one of the best Colombo view and partial sea view. I kept the window curtain open all night.
The really comforting bed was so inviting.
Breakfast was so filling because there were unlimited selections... you can taste the traditional Sri Lankan cousin too.
Team in the snack bar was super friendly...

Now that the entrance has the luggage scanner...it feels much safer now for most of the people.

The best hightea, best roof top bar and best beach...

The best hightea, best roof top bar and best beach bar in Colombo. They provide amazing service and make us feel ourselves comfortable as our own place. One of my favorite place in Colombo.

Ceylon Intercontinental Hotel Colombo

Ceylon Intercontinental Hotel Colombo

4.5